Minibar, in-room safe, desk, soundproofing

Reviews of Hotel Mirabeau Eiffel

3 out of 5
Hotel Mirabeau Eiffel
35 rue sebastien Mercier, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 694 reviews" "
Rating 8 - Good. 318 out of 694 reviews" "
Rating 6 - Okay. 135 out of 694 reviews" "
Rating 4 - Poor. 55 out of 694 reviews" "
Rating 2 - Terrible. 27 out of 694 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Zoltan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, the rooms are exceptionally clean, well-kept, and nothing can outdo the kindness of their team. Thank you for the exception time I've spent there.
Stayed 7 nights in May 2024
Response from Management Team on 19 May 2024
Dear Zoltan ,The whole team thanks you for your nice feedback, we are delighted to read that you enjoyed our stay. We look forward to welcoming you again soon ! Best regards

8/10 Good

nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay Clean, staff were very friendly Room very good Nice area
Stayed 5 nights in Feb 2024

10/10 Excellent

Dionne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we paid it was better than expected. Receptionists were friendly. Street was quiet and very close to metro. Small rooms but perfect as a base to explore Paris.
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Amenities
Had a lovely stay here, the bed was so comfy and the room was lovely and clean
Stayed 2 nights in Dec 2023

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

soma

Very small elevator and poor air conditioning
Stayed 2 nights in Sep 2023

6/10 Okay

kadi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Crew members attitude
Stayed 1 night in Aug 2023

8/10 Good

Arvind

Travelled with family
Liked: Staff & service
Overall good

8/10 Good

joseina altagracia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una muy buena experiencia
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Shabby not chic: Unclean, unfinish & disappointing
Hotel room looked unfinished and with filler visible on the walls (had not had paint touch ups), stains in the bathroom, 2 mugs with chips all along the rim, and 1 dirty spoon, black and orange mould in the grouting in the shower, stain that looked like blood on the tiles near the toilet. There were holes in the wall. Big punch style holes, not nails. (Pictures attached) My Safe was locked open, and there was a distinct lack of plugs - one set by the kettle in the adjacent room (which didn't have an aircon unit, and a lamp to light the whole room, which required the second plug), or behind the fridge in a corner of the main room. The adjacent room had curtains which were not blackout, and the privacy net was not separately railed, so you couldn't fully close the darker curtains. The staff were not friendly, and I tried to use the tea/coffee at the machine one afternoon and was demanded my hotel room number as I wasn't able to use this machine without paying. When raising, I was told if I wasn't happy I could have an early check out and book nearby (at my own expense - Hotels.com offered the same), but was assured by the hotel staff that the hotel never did part refunds. They assured me they are currently undergoing renovation (and the communal was is recently repainted), but I feel the rooms require some more love and attention first and foremost. It is a cheaper hotel, but you get what you pay for. You'd pay less and have a friendlier experience in a hostel.
Black mould in the shower
Unpainted filler and chipped wall paint by the lamp
holes in the walls
chipped mugs (which came with one dirty spoon)
Stayed 3 nights in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from ESSIA on 12 Jul 2023
Cher /Simon,Nous vous remercions de cette parfaite note et sommes ravis que votre séjour au sein de l’Hôtel Mirabeau Eiffel fut agréable.Nous avons hâte de vous recevoir à nouveau lors de votre prochain séjour parisien,Bien à vous,

6/10 Okay

MasoodAhmed

Liked: Staff & service
Stayed 2 nights in May 2023

6/10 Okay

Edith

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Claribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 1 night and the staff were really nice.
Stayed 1 night in Jan 2023

6/10 Okay

Jade

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property at a great price.
Stayed 2 nights in Nov 2022

2/10 Terrible

Timur

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was bad!
Stayed 3 nights in Oct 2022

8/10 Good

Joel, McCordsville

Business traveller
Liked: Cleanliness, staff & service
It was a fine accommodation for the price. Nothing fancy, but it got the job done. Only negative was construction, either on the property or nearby, which started promptly at 9:30 a.m. every morning. I recommend bringing some earplugs, just in case.
Stayed 3 nights in Oct 2022

10/10 Excellent

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs was very helpful and the hotel is clean.
Stayed 6 nights in Sep 2022

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
A big thank you to the front desk staff! They were incredible - super professional, friendly and always willing to help with all my requests (directions, recommendations etc.)
Stayed 2 nights in Sep 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Great property in a really good location! Close to public transport, a grocer and some cafes. The staff was extremely friendly and helpful. The room was comfortable, and they have AC which was huge!
Stayed 2 nights in Aug 2022

4/10 Poor

FAISAL

Stayed 4 nights in Jul 2022

10/10 Excellent

Charlotte

Stayed 1 night in May 2022

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay for one night
Stayed 1 night in Apr 2022

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , excellent staff
Stayed 5 nights in Mar 2022

8/10 Good

Emelita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Essia on 28 May 2021
Bonjour , Toute l’équipe de de l'hôtel Mirabeau Eiffel vous remercie pour votre commentaire . Nous espérons vous revoir très bientôt dans notre établissement. Cordialement

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

8/10 Good

Polibio

Business traveller
Liked: Staff & service, room comfort
Stayed 18 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from L'équipe de la réception on 21 Jan 2020
Merci pour votre commentaire, Cela nous motive afin d'améliorer nos services Cordialement, L'équipe de la réception

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Within 10 minute walk from metro. Staff kind.
Stayed 2 nights in Nov 2019
Response from Reception staff on 21 Jan 2020
Hello, We are happy to hear that you enjoyed your stay at the Hotel Mirabeau Eiffel! Thank you for your comment, we hope to see you very soon again! Best regards,

4/10 Poor

Fiona

Business traveller
Disliked: Property conditions & facilities, room comfort
Decor is very dated, no international tv channels, had to walk outside to get to room and couldn't open curtains as looked onto ground floor of a courtyard, shower only partially worked.
Stayed 1 night in Sep 2019

8/10 Good

gillia

Stayed 2 nights in Sep 2019

10/10 Excellent

Víctor Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Receptionist was wonderful. Good location. Clean and good size bathroom for Paris.
Stayed 3 nights in Aug 2019

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super location in a quiet street near the RER and Metro, with friendly staff and cool, comfortable rooms. It exceeded our expectations when booking a "Three star" hotel.
Stayed 1 night in Jul 2019
Response from Reception on 18 Jul 2019
Thank you! It means a lot fo us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Reception on 18 Jul 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us to get around in Paris nice and close to metro
Stayed 4 nights in May 2019
Response from Reception on 18 Jul 2019
Thank you!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Small room but clean. Good bathroom.
Stayed 2 nights in May 2019
Response from Reception on 1 Jun 2019
Dear client, Thank you for sharing your experiense. We will be happy to welcome you in our hotel again to make your stay better if not the best. Best regards

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Réception on 1 Aug 2019
Merci pour votre avis.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Reception on 13 May 2019
Thank you for sharing your experience !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Reception on 13 May 2019
Thank you for sharing your experience !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed in Paris for 3 days/2 nights so we needed a hotel with good transport links to fit in everything we wanted to do. This hotel is a short walk to the RER train line C. The hotel itself is everything you want a city break hotel to be, essentials like a bed, hot shower and drinks facilities and nothing too over the top. Plenty of shops and restaurants/cafés near by too.
Stayed 2 nights in Mar 2019
Response from The R on 21 Mar 2019
We really are grateful and thank you for your comments! Glad that your stay was pleasing. Hope to see you soon! Best regards. Mirabeau Eiffel Hotel Team.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Feb 2019

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Anna on 6 Feb 2019
Thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Whilst small in size its a typical Parisian hotel so do not expect large rooms, bars etc. Great welcome and good continental breakfast, good location as well, walkable to the Eiffel tower and the Seine. If you dont expect too much you will be pleasantly surprised. Room was very clean and adequate storage space and fr some strange reason 2 safes!
Stayed 1 night in Nov 2018

4/10 Poor

Jackie, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great, but mold everywhere in the shower.
Stayed 1 night in Nov 2018

8/10 Good

Buster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018