Superior Room, 1 Double Bed, Balcony | In-room safe, desk, soundproofing, iron/ironing board
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Reviews of Hôtel Mercure Paris 17 Batignolles

4 out of 5
Hôtel Mercure Paris 17 Batignolles
118 Rue De Tocqueville, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 162 reviews" "
Rating 8 - Good. 47 out of 162 reviews" "
Rating 6 - Okay. 7 out of 162 reviews" "
Rating 4 - Poor. 7 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities
I like the size of the room. Staff was friendly. All transportation was walking distance which made it convenient for seeing the sites.
Stayed 4 nights in Mar 2024
Response from MP17B on 30 Mar 2024
Dear Marlin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Excellent

nik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with comfy beds Staff were very positive and helpful - always happy to assist Wifi is free and works very well If youre happy to uber/taxi/bus very good, close to the Arc and the Eiffel tower Only put 4* for location as the metro is amazing but isnt anywhere near here. So ubers were always used for our first trip out. Only 13/15 euros time dependant to the tower.
Stayed 2 nights in Feb 2024
Response from MP17B on 23 Feb 2024
Dear Nik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located with plenty of transport options to allow exploration further afield. Quiet room as requested. Good shower. Nice lobby area. Great restaurant across the road and bakery next door. Hotel feels new on first impression but unfortunately is showing clear signs of wear, particularly with upholstery and soft furnishings. Not much storage for clothing. Would stay again in the area but hotel feels pricey for condition/amenities/location.
Response from MP17B on 31 Oct 2023
Dear Alison,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a short stay in Paris. Nice, neat room and lovely bathrooms
Stayed 1 night in Jul 2023
Response from MP17B on 5 Aug 2023
Dear Janice,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

4/10 Poor

Ana C.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maintenance and cleaning
Location is fine, I stayed at these hotel around five years ago and it was a nice place it was new. Today I was in 2 different rooms a simple one for 1 night and a bigger one for the rest of my trip. The hotel rooms both had the rug dirty, a lot of dust in different areas specially in the upper side where the mini bar is located. Bathroom one off them was even cracks in the floor panel shower didn’t work correctly due to sediments blocking the flow. Fire alarm sounded one day at 4 am and they didn’t have explanation we evacuated it smelled at something burning in the lobby they said everything under control false alarm. Not all the reception personnel is nice and speak English or Spanish. The ladies in front desk are nice but there’s a gentleman he shouldn’t work in the hotel business. For the problems in my room what they gave me was 2 complementary beverages wich didn’t use what I wanted was for them to clean the room or change to a cleaner one. Definitely not recommending these hotel.
Stayed 4 nights in Jul 2023
Response from Etienne Képéklian Directeur d'exploitation on 21 Jul 2023
Dear Ana, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Dorin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, balcony with table and chairs. Close to public transportation. Several dining options across the street.
Stayed 7 nights in Jun 2023
Response from MP17B on 21 Jun 2023
Dear Dorin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left a small empty woven hand made bag out. Sentimental value & it disappeared😢. The room was not supposed to be touched.
Stayed 1 night in May 2023
Response from MP17B on 4 May 2023
Dear Jacob,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Olivier QuintinGeneral Manager

2/10 Terrible

Frederic

Stayed 2 nights in Mar 2023
Response from MP17B on 15 Mar 2023
Mme Robinson,Je découvre avec stupéfaction votre évaluation.Vous n'avez pas séjourné à l'hôtel les nuits du samedi 11 et dimanche 12 mars 2023, idem Mme Fournier. Vous aviez réservé mais vous ne vous êtes pas présenté à l'hôtel.Je ne comprends donc pas comment vous pouvez rédiger un commentaire alors que vous n'avez pas vécu d'expérience chez nous !!!CordialementOlivier QuintinDirecteur

10/10 Excellent

AHMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price with location 👍
Response from MP17B on 8 Jan 2023
Dear AHMAD,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor. Fun bar and lounging areas. Rooms comfortable.
Response from MP17B on 9 Nov 2022
Dear Angela,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a lovely stay! The reception staff were friendly and helpful. Positives- lovely area, Great hotel and good restaurants, safe neighbourhood feel, reasonable sized rooms. Negatives- Rooms were a bit dusty eg air vents/open surfaces, slight walk to nearest metro. Would recommend!
Stayed 2 nights in Oct 2022
Response from MP17B on 12 Oct 2022
Dear Shane,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

ghazi I., Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Sep 2022
Response from MP17B on 8 Sept 2022
Dear Olivia,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Siphiwe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No housekeeping but tea coffee refilled!!
We checked in on Friday and went exploring the city on Saturday only to come back to a dirty room, towels and the food tray from the previous night's room service. But atleast we had tea and coffee refilled. Front desk told us they cannot assist because there was noone from housekeeping even though there should be someone there untill 22h00. On top of that, there was no manager on duty either. After multiple calls to the frontdesk, we finally got 2 clean towels. We called for late checkout at 13h00 on sunday, and 12h30 we were called to checkout. The manger processed our checkout and we took the opportunity to explain the ordeal and all she could say way im sorry and i can only offer you a discount. The point is when we raise issues, we are not necessary looking for discounts but this is how it was treated. The point is we will never stay there again, so a discount is useless
Stayed 2 nights in Jul 2022
Response from MP17B on 1 Aug 2022
Dear Siphiwe, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manger

4/10 Poor

Susan

Travelled with family
Disliked: Staff & service
Good quality hotel let down by poor housekeeping
We booked a twin room but it was made up as a double. We had to wait for it to be made up as a twin when all we wanted to do was rest after a hot day of walking. The toiletries had already been used, the bin had not been emptied after previous guests and the mini bar had not been replenished. We were moved to another twin room eventually. On our second day our room was not made up. A good quality hotel let down by poor house-keeping and slack management.
Stayed 2 nights in Jul 2022
Response from Etienne Képéklian Directeur d'exploitation on 25 Jul 2022
Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

4/10 Poor

Georgina

Travelled with group
Liked: Amenities, property conditions & facilities
My room wasn't clean on time. I wait until 5:00 pm to be cleaned.
Stayed 1 night in Jun 2022
Response from MP17B on 3 Jul 2022
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Good place a little out of the action.
Good place a little far from everything
Stayed 4 nights in Jun 2022
Response from MP17B on 22 Jun 2022
Dear Kevin, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Huan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room with balcony.
Stayed 3 nights in Jun 2022
Response from MP17B on 16 Jun 2022
We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022
Response from MP17B on 10 Apr 2022
Merci Anonymous A bientôt Olivier Quintin Directeur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from MP17B on 19 Mar 2022
Merci pour votre évaluation suite à votre séjour au Mercure Paris 17 Batignolles A bientôt Cordialement Olivier Quintin Directeur

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Adequate for short stays
Rooms are small but functional. No toiletries provided, and only one bottle of water for 2 people. Room was nice but the amenities/service provided felt more like a budget hotel. Service was adequate, although it varies depending on the individual. Hotel was not well connected by public transport / quite far away from main tourist sites.
Stayed 4 nights in Dec 2021
Response from MP17B on 4 Jan 2022
Thank you for your comments following your stay at Hôtel Mercure Paris 17 Batignolles. As we look forward to welcoming you again, please believe, Sir, in the expression of our best feelings. Olivier Quintin General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Great stay
The hotel is in a good and safe location. Easy access to great winebars and restaurant. We first got a room that had a heavy smell of cigarettes but was able to swap room easily. The room was clean and high standard. Lovely add on with bathrobe and slippers. Only downside was the milk or the paper cups for coffee was not refilled during clean so has to call reception every evening.
Stayed 4 nights in Oct 2021
Response from MP17B on 27 Oct 2021
We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Excellent

brian, Glenwood City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique experience with nice balconey
Stayed 1 night in Sep 2021
Response from MP17B on 8 Sept 2021
Dear Brian, Thank you for your comment See you soon Best regards Olivier Quintin Gebneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent location (20min walk to Champs Élysées)
Stayed 2 nights in Dec 2019
Response from Etienne Képéklian on 7 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

10/10 Excellent

lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel !
Gorgeous hotel , amazing stay , comfortable beds , staff where very accommodating would recommend a stay !
Stayed 1 night in Nov 2019
Response from Etienne Képéklian on 7 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean contemporary with friendly staff. Good breakfast
Stayed 3 nights in Dec 2019
Response from Etienne Képéklian on 1 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes for 2020 ! Etienne Képéklian Directeur d'exploitation

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel was quite modern, but the employee who checked us in was incredibly unprofessional. He was aware that we were waiting to check in for two hours and yet decided to check in other guests. The employees name was Alexandre. The rest of the staff were kind and accommodating.
Stayed 3 nights in Nov 2019
Response from Etienne Képéklian on 7 Jan 2020
Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Etienne Képéklian on 1 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes for 2020 ! Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Etienne Képéklian on 1 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes for 2020 ! Etienne Képéklian Directeur d'exploitation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Jefte

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome experience, service could have been a bit better wasn't bad but could have been friendlier.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and comfy bed. Located in a quiet area with nice bakeries around
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutley amazing! The beds are very comfortable and the pillows are fabulous! I had the best night sleep here. The staff was very nice and the breakfast was amazing!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and answered any questions we had. The rooms exactly as described and were very clean and had all the basic amenities we needed. Fairly close to public transit which suited our needs perfectly. Would definitely recommend to anyone looking for a great value for their money kind of hotel. Would come back to this hotel for sure on our next trip to Paris!
Stayed 5 nights in Aug 2019

8/10 Good

Jalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except for the AC unit setting is not going below 22.5 C .... on hot days and nights it’s not fun
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Etienne Képéklian on 18 Jul 2019
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute notre équipe. Notre unique but de vous apporter la meilleure qualité de service qui soit et sommes heureux que le travail réalisé au quotidien par nos équipes portent leurs fruits. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Etienne Képéklian Directeur d'exploitation

8/10 Good

Christian

Liked: Staff & service
Stayed 3 nights in Jun 2019
Response from Etienne Képéklian on 18 Jul 2019
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute notre équipe. Notre unique but de vous apporter la meilleure qualité de service qui soit et sommes heureux que le travail réalisé au quotidien par nos équipes portent leurs fruits. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Etienne Képéklian on 18 Jul 2019
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute notre équipe. Notre unique but de vous apporter la meilleure qualité de service qui soit et sommes heureux que le travail réalisé au quotidien par nos équipes portent leurs fruits. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Verified traveller

Stayed 8 nights in Apr 2019
Response from Etienne Képéklian on 9 May 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Verified traveller

Stayed 8 nights in Apr 2019
Response from Etienne Képéklian on 9 May 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful.
Stayed 4 nights in Apr 2019
Response from Etienne Képéklian on 9 May 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Etienne Képéklian on 24 Apr 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Etienne Képéklian on 1 May 2019
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Etienne Képéklian on 20 Mar 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,