Chambre Tour Eiffel | Exterior

Reviews of Hôtel Eiffel Petit Louvre

3 out of 5
Hôtel Eiffel Petit Louvre
1 rue de lourmel, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 969 reviews" "
Rating 8 - Good. 347 out of 969 reviews" "
Rating 6 - Okay. 122 out of 969 reviews" "
Rating 4 - Poor. 45 out of 969 reviews" "
Rating 2 - Terrible. 51 out of 969 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shontay

Liked: Cleanliness, staff & service, property conditions & facilities
Oh my gosh a must book. Loved it here. I had room 408 and the view of the tower was amazing plus a great room overall. Shower felt great. And the staff were so helpful
Stayed 2 nights in May 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely small. No ice machine
Stayed 3 nights in May 2024

10/10 Excellent

Nicole

Great staff. Lovely room. Conveniently close to train station
Stayed 3 nights in May 2024

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to public transportation and Eiffel tower. Tower is not visible from the rooms. Rooms are smaller than other hotels. Continental breakfast.
Stayed 1 night in May 2024

8/10 Good

sheyla, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in May 2024
Response from Good on 17 May 2024
thank you for your feedback about our establishment, we understand that this is important to you. while our rooms are designed to maximize comfort within the space available, overall we do hope you had a pleasant stay

4/10 Poor

Gemma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early for check in and were told to wait as our room wouldn’t be too far off from being ready. We waited over an hour and a half. There was so much confusion with the young man working at reception. He wasn’t checking people in from 3pm, instead he was cutting and stapling pieces of paper. Once the other receptionist got off her lunch break she questioned why he hadn’t checked any of us in yet. He said the rooms weren’t ready but they clearly were. Not sure if he was in training but it was such a let down and ate into our 24 hour stay in Paris. Very disappointing.
Stayed 1 night in May 2024
Response from Front office F on 16 May 2024
Hello We understand that on a relatively short stay waiting at reception for over an hour is a really unpleasant experience.We apologize for the inconvenience causedWe do our best to ensure that you are welcomed at reception as quickly as possible and in the best possible conditions.Some of our customer who come after you got the room before but the reasons is the type of room they booked was not the same.We still want you to know that we respected your check-in time The check-in was a 3 pm and when it was 3pm we did the check-inSincerely.The front office

2/10 Terrible

Foruzan

Liked: Cleanliness
Disliked: Staff & service
Great access to the metro and nearby attractions however the staff was inattentive, not helpful and most of the time not around/ missing from the front desk. The worst customer service I’ve experienced at a hotel
Stayed 2 nights in May 2024
Response from great location on 17 May 2024
thank you for highlighting the convenient access to the metro and nearby attractions , we sincerely apologise for the issues you encountered with our staff, we will address this issue and ensure our team is more attentive and available , we hope to have the opportunity to serve you better

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. The hotel has small but clean and pleasant rooms. The staff has a very good attitude. I would definitely return.
Stayed 2 nights in May 2024
Response from excellent stay on 13 May 2024
We're delighted to hear that you enjoyed our convenient location and found our rooms clean and pleasant. Providing excellent service and a welcoming atmosphere is our top priority, so we're thrilled that our staff left a positive impression on you. We look forward to welcoming you back on your next visit

10/10 Excellent

Iuliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place- great area
Stayed 1 night in May 2024
Response from Great location on 13 May 2024
Thank you for your kind words about the location. We're proud to be situated in such a fantastic area.hope to see you soon!

8/10 Good

Deepa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there. Staff were very friendly accommodative and even arranged for brkfast before the actual time since we had to checkout earlier for our flight.
Stayed 3 nights in May 2024
Response from great stay on 13 May 2024
Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your experience and that our staff went above and beyond to accommodate your needs, including arranging breakfast before the scheduled time. Providing exceptional service is always our goal, and we're thrilled that we could make your stay more comfortable. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

YIFAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Paris lol
Stayed 6 nights in Apr 2024
Response from great experience on 13 May 2024
we are delighted to know you loved paris during your stay , we hope to welcome you back on your next trip.

6/10 Okay

Nestor

Stayed 2 nights in Apr 2024

6/10 Okay

Higinio, Miami

Travelled with family and small children
Liked: Cleanliness
The only person with courtesy in the front desk is the girl from Gana . The bathroom in the Room is not comfortable, the shower door is broken and not close properly. We have pics for this . The breakfast is included and es minimum the options . This hotel do not offers any upgrade for our gold status with Expedia and VIP peoples .
Stayed 1 night in Apr 2024
Response from we hope your stay was pleasant on 26 Apr 2024
We appreciate your insights and apologize for the issues you experienced during your stay. Rest assured, we're addressing the bathroom and breakfast concerns . We value your patronage and hope to welcome you back for an improved experience.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with my stay in this friendly And clean hotel in a great location
Stayed 4 nights in Apr 2024
Response from we are glad you enjoyed your stay on 23 Apr 2024
Thank you for your kind words! We're delighted you enjoyed your stay with us and found our hotel to be friendly, clean, and conveniently located. We look forward to welcoming you back soon!

10/10 Excellent

HENRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the perfect hotel if you want to be close to all the touristy area
Stayed 4 nights in Apr 2024
Response from we are glad you liked your stay on 23 Apr 2024
We're thrilled to know that our hotel was exactly what you were looking for to be near all the tourist hotspots. We hope to see you again soon!Best regards,

2/10 Terrible

Tarunpreet

Jess was very rude , she was so incorporative
Stayed 2 nights in Apr 2024
Response from We're sorry for any trouble with Jess. We're looki on 15 Apr 2024
We apologize for any inconvenience caused by Jess's behavior. We will address this issue internally. Thank you for bringing it to our attention.

10/10 Excellent

Maria, Yuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again! The staff was very friendly specially Jessy ♥️
Stayed 6 nights in Mar 2024
Response from we are glad to have made your stay a wonderful one on 23 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us and that Jessy made your stay extra special. We can't wait to welcome you back for another fantastic stay!

2/10 Terrible

Quincy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very small rooms, not as shown in photos, they had smart TVs but they were not connected so could not use Comcast or access Netflix, twin beds were super twins, narrower than normal twin size.
Stayed 3 nights in Apr 2024

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The location was perfect, the staff super helpful and accommodating & the rooms were really nice. I stayed in 2 different rooms during my trip and both had INCREDIBLE views of the Eiffel Tower. I would definitely stay here again when I return to Paris. If you are sensitive to noise, the train station is across the street. It was incredibly convenient for us but you can hear a but of train noise throughout the night. It was definitely worth it considering the views and proximity to the train though.
Stayed 1 night in Mar 2024
Response from thank you for reaching out to us on 23 Apr 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us and enjoyed our perfect location, helpful staff, and lovely rooms. It's wonderful to know that you appreciated the incredible views of the Eiffel Tower from both of your rooms.We understand that the train station across the street might be a bit noisy for some guests, but we're glad to hear that it didn't detract too much from your overall experience. Your feedback is valuable to us, and we'll continue to strive to provide the best possible stay for all our guests.We look forward to welcoming you back when you return to Paris!

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to both the Metro and the Eiffel Tower. Great food options close by!
Stayed 3 nights in Apr 2024
Response from we are glad you enjoyed your stay on 24 Apr 2024
We're delighted to hear that you appreciated our convenient location near both the Metro and the Eiffel Tower, as well as the nearby dining options. Your satisfaction is our priority, and we're thrilled that you enjoyed your stay

8/10 Good

Bethmage

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is located in a very good spot 2 min walk to metro and plenty of dining options around. Only negative is theres no tea of coffee facilities within the room though the reception did provide a kettle.
Stayed 2 nights in Mar 2024
Response from we hope you had a pleasant stay on 24 Apr 2024
We're glad to hear that you enjoyed our convenient location near the Metro and various dining options.We're pleased that our reception team was able to provide you with a kettle.

6/10 Okay

Maria

Travelled with family
Disliked: Property conditions & facilities
It is just not what you see in the pictures.
Stayed 6 nights in Mar 2024
Response from Front office on 17 May 2024
Hello we have different type of room and also different room depending on the floor where you are located the rooms are not the same color do not hesitate to ask us the color you want. We hope to see you in your future parisian stay Sincerely

6/10 Okay

Renemely

Travelled with family
We definitely come back!
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

O
Stayed 1 night in Mar 2024

6/10 Okay

Iris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice, old hotel, friendly staff. Wishing coffee came free with the stay, and enough coffee mugs are available for all staff. We had to share and wait and skip coffee because of this.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast for 15 Euros was delightful. The kitchen attendant, Jun, joyfully greeted us each morning and kept the breakfast offering fresh and inviting. Jessica at the front desk is a gem.
Stayed 2 nights in Mar 2024

8/10 Good

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
I got there late and left super early so the staff was understandably tired but the check in went smoothly.
Stayed 1 night in Mar 2024

6/10 Okay

Suresh

Disliked: Staff & service, amenities
Nothing
Stayed 3 nights in Mar 2024
Response from we hope your time spent at our hotel was great on 24 Apr 2024
we hope you had a good stay at our hotel

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are small even for Paris. The electric access was down to one outlet. Staff was very nice and room was clean.
Stayed 3 nights in Mar 2024

8/10 Good

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a beautiful hotel. Very clean and the rooms size we had was generous. I wish there were more toiletries. There was a dispenser in the shower with shampoo but no conditioner or body wash. There were small bars of soap but no lotion. There were bath and hand towels but no face towels
Stayed 1 night in Mar 2024
Response from Reception on 6 May 2024
Hello,Thanks for your reply,We take into consideration your opinion about the lack of product.About the towels you can ask for more at the reception if you need.

6/10 Okay

Restaurant Equipment

Stayed 1 night in Mar 2024

6/10 Okay

Emilie

Travelled with partner
Disliked: Staff & service, amenities
There was no kettle and water in the room. The guy in the dining area was friendly at first, however, he became rude and mean. He offered omellette to others except us. He complained if guests would come for breakfast at 7:30 am. Ofcourse we would come 7:30 am because we were told we can come by 7:30 am. Will not go back here anymore.
Stayed 2 nights in Feb 2024

6/10 Okay

Bohdan

Stayed 3 nights in Feb 2024

4/10 Poor

Lillia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t as it was shown on the pictures. The was way too Small, no room to move around. The hallway smell very bad. We couldn’t get any reception and most of all they told us that we had to pay cash for one of the rooms that still needed to be paid. They said that the payment card wasn’t working! Yet the internet was working! We could not make phone calls most of the time.
Stayed 3 nights in Feb 2024

6/10 Okay

Nirav

Liked: Cleanliness
Disliked: Staff & service
Hotel was decent. Bedroom and bathroom were decent condition. Felt very cramped in the room. Some hotel staff were very nice, some were very very rude. Check out was around 11am and flight was around 7pm and asked if we could leave 1 bag in the luggage room and was told to pay extra for that in cash (won’t take card). First time I’ve ever heard that and that was absolutely ridiculous for asking a customer after their visit to pay to leave the bag in the ‘luggage room’. Hotel was decent but if asked to book again then I wouldn’t.
Stayed 4 nights in Feb 2024

8/10 Good

Macy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful customer service, very rude
Okay place to stay, but awful customer service when we tried to leave our bags when checking out, they insisted on us paying cash (€12 per bag) and not able to pay by card, so we had to take out bags with us all day. Is that cash going in their pocket? Why just cash? Very rude too.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brandon Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, right next to a train stop. Clean, and simple.
Stayed 3 nights in Feb 2024

8/10 Good

Shay Anne

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Eden

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful and property as a whole was lovely! Only stayed for one night, unfortunately the plugs in the room didn’t work nor did the lamps on either side of the bed which was annoying- luckily bought portable chargers otherwise we’d be screwed with charging our phones! Would stay again if could use plugs and lights worked
Stayed 1 night in Jan 2024

10/10 Excellent

Failelei

Stayed 1 night in Jan 2024

10/10 Excellent

arturo enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífica ubicación atención excelente
Stayed 2 nights in Jan 2024

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, clean hotel that is a short 10 minute walk to the Eiffel Tower.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hotel was very clean and nice. Room was small but I expected that. Looks like the pictures which is always a pleasant surprise. Amazing location, right across the street is the subway and they had a fresh market underneath it. Walked to Eiffel Tower in 10 minutes with lots of lovely shops and restaurants ialong the way. Michilan star chef in quaint restaurant right around the corner. I will definitely return next time I’m in Paris! Reasonable prices as well for staying over new years holiday. Bonne Année!
Stayed 3 nights in Dec 2023

2/10 Terrible

Shreya

Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Erin

Travelled with partner
Disliked: Staff & service
Overall less than average stay. We spent NYE in Paris, so stayed here for 3 nights. The stay itself was decent. Room had basic amenities, such as bed sheets, tv, hair dryer, and towels. We had to request soap multiple times before receiving. There is nothing special we can highlight about this hotel other than its location. Lots of good food nearby and very close to the Eiffel Tower as well as the Dupleix metro station being right outside. When we first arrived, the front desk woman asked us to wait while she got things ready, which was fine. Moments later another couple came to the desk to check out. Apparently there was a misunderstanding about where to store their luggage for the day, because they mentioned to the front desk woman they put their luggage near the kitchen. The front desk woman completely lost her cool and just started yelling at the couple and asking why they would do that and kept yelling “no! You are supposed to come to me and ask me!” The poor couple was apologetic and were trying to be nice to her and said they would go get their luggage. Then the front desk lady said they had to pay to store their luggage. So the couple asked if they could pay with credit card, and again, the front desk lady yelled at them “no! It’s cash only!” And kept trying to make them feel dumb for the misunderstanding, constantly questioning and being rude. Would comment a whole lot more on the rudeness and unprofessionalism of the staff but cannot due to word limit.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ramneet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude. My flight was cancelled they weren’t willing to accommodate.
Stayed 3 nights in Sep 2023

8/10 Good

Elvir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so tiny that you cannot walk around the bed, but it’s clean and renovated
Stayed 4 nights in Dec 2023

8/10 Good

Ilsse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023