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Helpful and friendly staff. Quiet and clean. Room was bright and sunny, reasonably spacious with a balcony. Great position in the heart of the Marais. Has an elevator. On the downside, my room didn’t have coffee/tea making facilities.
The staff in the lobby are exceptionally nice and polite. However there could be more mirrors and better lighting in the room and bathroom
Gregory
Stayed 3 nights in Apr 2024
6/10 Okay
Helen
Travelled with partner
10 Apr 2024
Liked: Staff & service
Disliked: Amenities
Location was good for access to subway and for airport subway to Charles de Gualle. Staff was very helpful for giving directions and restaurant recommendations
The hotel itself was fine. Clean rooms with private baths and beds. Nothing bad, nothing fabulous. If you're just looking for a place to lay your head, this is all you need. Very basic accommodations but a lovely staff.
Staff was amazing, friendly, helpful and so efficient. Loved the minimalist room, it was spotless, loved the atmosphere outside room, and lobby!! conveniently located, we ate, walked everywhere, and had a great time. we felt safe, and comfortable. I would book here again
What a fantastic location and a reasonable price! The staff was very friendly and helpful. The room was very clean and comfortable, though a bit tight space-wise as one would expect in a boutique hotel in the heart of Paris. The bed and pillows were very comfortable and clean. The hotel itself is a beautiful little gem within walking distance of all the major attractions in central Paris. We would definitely stay here again!
Loved the location, easy access to dining and transportation and most tourist spots. Reasonably priced and clean and very friendly front desk staff. It is clean and well maintained, but it is a slightly older building. They make you drop your keys off at the front desk every time you leave the hotel which was weird, but good value for money.
JAYANTH
Stayed 5 nights in Dec 2023
8/10 Good
Wu
21 Nov 2023
Liked: Cleanliness, staff & service, amenities
Good:staff and service made you feel at home.very convenient location ,room service was great.
Not so satisfied:Room is very small,Facilities in room were poor .
Unfortunately there was no shower curtain, so we had to squat inside the bathtub to use the shower, which was uncomfortable and not safe. We also didn’t understand why no kettle was provided nor why no hot drinks were allowed. We could also see that our room was being used to store several office files, which posed a potential fire safety risk. Also, one of the members of staff opened our door twice without knocking beforehand.
Amazing location in a neighborhood that is both quiet yet full of great restaurants and lively nightlife. It’s charming and exactly what you need if you’re going to be out in the city all day, but no frills or amenities other then a simple clean room/bathroom and a few toiletries. They do keep your key each time you leave, but we enjoyed checking in with the staff and it adds an extra layer of safety.
We had a problem with a light in our bathroom. The hotel worked on the problem immediately and repaired it. Great location in the Marais but very close to the Seine and Left Bank. Would also like to say the staff was great, from the owner on down to the very pleasant maids.
The room was pretty outdated and tiny, and had no noise isolation from the corridor.
When you leave the hotel you must give the doorman your room key which is bizarre, and to get it back you only say your room number. No ID required. So basically anyone can come in and say "room X" and get your key.
Also to get in and out of the hotel you need the doorman to unlock the front door for you. So we were stuck inside while our taxi was waiting outside while the doorman disappeared for a few minutes.
WiFi is unstable (when it exists).
Only 2 electricity sockets in the room, both next to the floor (and none close to the beds).
We asked for additional soap, and were refused "because this is only a 3 star hotel so you can only get 1 soap".
The location of the hotel is perfect for everything we wanted to do and see. The hotel is cute and just what I would expect in Paris. The room needed a little work and I know they are in the process of some updates. Rooms were getting new mattresses while we were there. Room service was surprising, being from the US, hotels are not offering room service yet. The staff were great, very patient with us and the fact we do not speak French was never an issue.
It’s a nice hotel, with an attractive lobby, in a great location. Multiple restaurant and shopping options are easily walkable within the neighborhood. And it’s close to the central metro line that runs past the Lourve, Place de Concorde, and the Champs Elysee. My only concern are the number of hotel rules that are very visible and findable such as no food or drink are allowed in the rooms, no hand laundry, no guests, and no coffee makers, etc. Despite this dogs are allowed to run around the lobby unleashed if not brought by a hotel guest. None of these are terrible but it simply feels restrictive.
Dear Madame, First of all, we would like to thank you for your note. We are happy to know that your stay went well. To answer your question, we control the entry and exit of customers, to better manage flows, and better control the port of the mask. We look forward to seeing you again at the VIEUX MARAIS. Sincerely Zied
The staff is wonderfull and very friendly. They make you feel looked after. This was my second time! The location is excellent, as it's near a major metro line, and close to a major train station. Although it's in a prime area, the street is quiet at night. The room is small, but they make the most of the space. Very clean!
Verified traveller
Stayed 8 nights in Jul 2021
Response from zied on 17 Jul 2021
Dear Madam, First of all, we would like to thank you for your note. We are happy to know that your stay went well. We look forward to seeing you again at the VIEUX MARAIS.
Best regards
Zied
Dear Madam, First of all, we would like to thank you for your note. We are happy to know that your stay went well. We look forward to seeing you again at the VIEUX MARAIS. Best regards
Zied