City view from property

Reviews of Hôtel Alyss Cambronne Eiffel

3 out of 5
Hôtel Alyss Cambronne Eiffel
62 Rue de la Croix-Nivert, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 493 reviews" "
Rating 8 - Good. 212 out of 493 reviews" "
Rating 6 - Okay. 103 out of 493 reviews" "
Rating 4 - Poor. 38 out of 493 reviews" "
Rating 2 - Terrible. 24 out of 493 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Un grand merci pour votre beau commentaire on 22 Mar 2024
Cher Client, Un grand merci pour votre beau commentaire. Nous sommes ravis d'avoir pu répondre à vos attentes et que vous ayez apprécié votre séjour. Merci également d'avoir pris le temps de partager vos impressions suite à votre séjour. Nous serons ravis de vous recevoir à nouveau dans notre établissement. Cordiales Salutations

6/10 Okay

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service and attention at front desk was excellent, the room need more light and the bathroom extractor mas damage and they could not fixed it
Stayed 4 nights in Feb 2024
Response from K75 on 25 Feb 2024
Thank you very much Sir Franklin for your good review and we will share your experience with our team and hope to see you again among us next time.We wish you a nice day

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Dear Amandeep Singh, on 11 Jan 2024
Dear Amandeep Singh,We thank you for having chosen our hotel for your recent trip to Paris and for taking the time to share your experience with us. Thank you very much for your message. What a pleasure to learn you did enjoy your stay in our hotel. It is a real motivation for our team to offer every day a high quality level.We hope we will have the pleasure to welcome you when you will have the opportunity to come back to Paris!Best regards.JARUWATThe Réception.

2/10 Terrible

Shuk Man Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no lift access to my room on the first floor and it was the last available room on the day I checked in. We were woken up in the first two mornings by both maintenance noises and noises from people walking up and down the stairwell which was just three foot away. The room was extremely small for a twin room and the door was just one foot from the bed!! The fridge was dirty with food stains and not connected to power — a breeding ground for bacteria. However Jaruwuat at front desk was very kind and hospitable.
Stayed 4 nights in Dec 2023
Response from JARUWAT Sincerely. on 10 Jan 2024
Dear Customer,First of all, we would like to thank you for taking the time to share your opinion following your stay in our establishment.Know that your comments are important to us and allow us to constantly improve.Many old buildings in PARIS have an elevator that serves two floors and this the case with the HOTEL ALYSS.You draw our attention to certain points that we will try to improve.I sincerely hope that you will give us the opportunity to prove to you that we can live up to your expectations. JARUWAT Sincerely.

2/10 Terrible

Ivelina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Interior noise is unlike any other hotel in my experience. The walls on the 5th floor are paper thin & you can hear phone conversations and arguments in other rooms. The last rehab of this hotel likely included parts left over from other construction projects that do not fit together. A disappointment at best.
Stayed 3 nights in Dec 2023
Response from Hello client,Thank you very much for your comment on 8 Jan 2024
Dear Client,We thank you for taking the time to share your impressions with us following your stay.Based on your comment We are sorry to hear that the noise from the other room disturbed you, in paris its very complicated because the wall is from the very old buiding that's why alot of hotl in paris they have the same probleme,we hope you understand best regards.

10/10 Excellent

Ashkan Beyzaei

Stayed 1 night in Dec 2023
Response from Daear customer on 6 Jan 2024
Dear customer Hello,We thank you for your comments following your stay in our establishment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

10/10 Excellent

Thein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, walking distance from the Eiffel, close to train stations.
Stayed 2 nights in Nov 2023
Response from Good morning, The whole team and I thank you for t on 28 Nov 2023
Good morning,The whole team and I thank you for this comment. We do our best every day to satisfy our customers.See you soon!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
It was very charming and easy to locate
Stayed 2 nights in Nov 2023
Response from Toute l'équipe de l’Hôtel Alyss Cambronne Eiffel v on 21 Nov 2023
Cher Client,Toute l'équipe de l’Hôtel Alyss Cambronne Eiffel vous remercie d'avoir partagé votre avis suite à votre séjour dans notre établissement.Nous sommes ravis que nos prestations aient répondu à vos attentes. Nous espérons vivement avoir le plaisir de vous recevoir de nouveau pour un prochain séjour sur Paris.Cordialement.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay, staff was very helpful and attentive. Only problem I found was in the toilet, it had a leakage and the remote control didn't had any batteries.
Stayed 2 nights in Oct 2023
Response from la réception on 18 Oct 2023
Thank you MME AUDREY for taking your time to share your experience following your recent stay in our establishment.Your feelings and criticisms are welcome, they allow us to constantly improve.See you soon in our hotelsBEST REGARDS

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful the area is perfect. It’s not a tourist area so you really get the feel of a being a local. The bathrooms are very small but doable.
Stayed 6 nights in Sep 2023
Response from K75 on 5 Oct 2023
Thank youvery much for your nice review We wish wellcome you soon in our hotel .Warm regards,

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from K75 on 5 Oct 2023
Merci beaucoup Mr CHARLES pour votre impression positive.Nous espérons vous accueillir bientôt dans notre hôtel .Bien cordialement,

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from K75 on 5 Oct 2023
Merci beaucoup , Evelyne pour votre excellent retour.Nous souhaitons vous revoir bientôt dans notre hôtel Bien cordialement ,

6/10 Okay

Annie, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location with a lot of dining and shopping options around. Downside, they do not have ac and would love to have had a little more toiletries available.
Stayed 2 nights in Sep 2023
Response from Good morning, The whole team and I thank you for on 1 Oct 2023
Good morning,The whole team and I thank you for this comment. We do our best every day to satisfy our customers.See you soon!

10/10 Excellent

Evie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so so friendly and helpful and they even let us check in early. The room was lovely and clean and the bathroom was too. Lovely shower and very comfy bed. About a 20 minute walk from the Eiffel Tower so a super good location especially considering the price of this hotel. Would Definitely stay here again!!
Response from Hello,Thank you very much for your kind comment.It on 20 Aug 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient, good location about 25 mins walk to Eiffel Tower. Staff are friendly and helpful. Okay for a short stay. The only thing you have to remember is that the place doesn’t have an air on. And the place is small so if you are going as a family this might not work for you.
Stayed 2 nights in Mar 2023
Response from Manager team on 29 Mar 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

4/10 Poor

Omorukevwe

Disliked: Staff & service
The reception staff are not nice or kind. Especially the young man that wears glasses and the guy that packs his hair. The Korea guy was very cool. He was the only one that treated me nice. I was on the 5th floor they found it difficult to help me get my luggages up even though the lift doesn’t get to the 5th floor. I had to carry 3 heavy boxes all my self
Stayed 8 nights in Mar 2023
Response from Manager team on 29 Mar 2023
Dear Customer,Thank you for taking the time to share your feelings after your stay in our establishment.We are sincerely sorry that our services did not satisfy you.We take good note of your remarks and will try to remedy all these dysfunctions that you are kind enough to point out to us.Our objective is that our customers feel comfortable and have a good time in our company, your feedback is important to us and will allow us to improve in the future.Best regards.

10/10 Excellent

Rajesh

Liked: Staff & service, amenities, property conditions & facilities
It was very nice stay.
Stayed 4 nights in Sep 2022
Response from Hello,Thank you very much for your kind comment.It on 20 Aug 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

4/10 Poor

Amr

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2022
Response from prochainement dans notre Hôtel. Très Cordialement. on 20 Aug 2023
Cher Client,Tout d’abord, nous vous remercions d’avoir sélectionné l’hôtel Alyss pour votre récent séjour à Paris.Suite à votre commentaire, nous sommes très heureux d’apprendre que vous ayez apprécié notre établissement et l'accueil que vous y avez reçu.Nous espérons avoir le plaisir de vous accueillir très prochainement dans notre Hôtel.Très Cordialement.

10/10 Excellent

Hadfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2022

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are tiny and no AC, but good location very clean, super friendly receptionist and speaks good English. For the low price, it’s better than expected.
Stayed 1 night in Jul 2022

6/10 Okay

Gabriel Christopher

Stayed 8 nights in Apr 2022

10/10 Excellent

Kenza

Stayed 1 night in Dec 2021

8/10 Good

Azeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2020

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Small place, small rooms, but nice for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Gigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy my time in this hotel, close to stores, restaurants and Eiffel Tower, all staff are super nice except the old men😐 the only thing I will suggest is to provide shampoo and conditioner, just a little tip☺️But overall very pleased 😀
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly service. Nice clean rooms. Good breakfasts.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ryuji

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and nice :) The property is near some metro stations and many attractions, restaurants and boulangeries.
Stayed 4 nights in Oct 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short term stay! Good location!
This was a fine hotel for what I paid, It was close to the Eiffel Tower and 3 metro station which is the best way to travel! I traveled between the Eiffel and various locations during my stay. The rooms were a little tight but if you are going as a couple, it will be fine. The place is very clean. While there is not as many places to eat right next to the hotel if you walk a few blocks there are a few cafes around. The key thing to remember, this is only a place to sleep in. If you plan to stay in an hotel in Paris, this is not the place for You. The staff is extremely friendly. And was extremely thoughtful. When I return, I will try and stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
location and staff was good. in front of this hotel, there are wonderful local marts.
Stayed 8 nights in Aug 2019
Response from Manager team on 29 Mar 2023
Hello,Thank you very much for your kind comment.It is with great pleasure that we will welcome you during your next stay in Paris.See you soon!

8/10 Good

Ellen, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy hotel with very friendly staff in a great location. Just be aware that if you are staying here in the summer that there is no air conditioning which meant the rooms got extremely hot. Other than that it was a great hotel.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 10 nights in Jun 2019

8/10 Good

Ishanlosen

Liked: Cleanliness, staff & service, room comfort
I arrived before check-in time, very tired from my long flight. The receptionist graciously found me a room so I could rest before going on for a meeting later that day. Thank you, Hotel Alyss Saphir Cambronne!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Shah, Malaysia

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Very near to halal restaurant and easy access to public transport.
Stayed 3 nights in Apr 2019
Response from Adeline on 21 May 2019
The whole team thanks you for your comment after your stay. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, it´s really worth it for the price. The room is not too big, but it is quite enough. The bathroom is good, all facilities seems very new.
Stayed 2 nights in Apr 2019
Response from Adeline on 21 May 2019
Dear Customer, We thank you for this encouraging comment. Our first goal is to satisfy you, your comment tells us that we are on the right track and that we must continue our efforts. Thanks a lot and see you soon .

8/10 Good

Sandy E.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small room. Very small bathroom. Paper thin walls. Loose bathroom basin. Bathroom extractor fan not working.
Stayed 3 nights in Mar 2019

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The rooms were clean and the bathroom was spacious. However, the staff was not very helpful and they asked us to leave all our keys before we left the hotel. Also, our reservation mentioned that the breakfast was included but we were asked to pay extra for all the breakfasts. We did ask about it the day we got there. So overall, the location was very centric and the rooms were clean but the staff and service was not very satisfying.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Andrew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very nice bathrooms. Only negative was during our second night there was a loud knock at our door from the porter asking to see the bathroom asap. Turns out the tub was leaking below somehow from normal use. My wife had to interrupt her bath to let him inspect the bathroom and he asked us to drain it.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay for Parisian Vacation
The staff and hotel was exceptional. A very nice Parisian area away from typical tourist traffic. Extremely attentive staff who made our 13 night stay truly enjoyable. We were given a rear room that was quiet and comfortable.
Stayed 13 nights in Sep 2018

10/10 Excellent

Elba, Orlando, Florida, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great everything. People at desk very friendly and willing to help. Food very good. It was a rather pleasant overall experience
Stayed 5 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to have air conditioning
There was no air conditioning availble in the room when it was very vey hot. The hotel did provide fans but they were of absolutely no use in the hot weather. Also, the receptionist was not very helpful in providing ice to us. He was always refering to some stringent hotel rules and did not try to understand the situation.
Stayed 2 nights in Aug 2018

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s no AC in the guest rooms and it was so hott that neither of us could sleep. We asked the front desk numerous times for more fans or something to cool us down and they didn’t have anything. As the hotel is off a Main Street, we couldn’t open our windows to sleep either as the sound of cars kept us awake. We took cold showers and as we got out the towels were so hot from the room that they felt like they just come out of a dryer. We booked for 2 nights and left after the first. The office kept saying there was nothing they could do and that the heat is “a problem they have.” Overall, I would never stay here ever again. Awful awful awful experience.
Stayed 2 nights in Jul 2018