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Reviews of Hôtel 15 Montparnasse

4 out of 5
Hôtel 15 Montparnasse
153 rue de vaugirard, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 133 reviews" "
Rating 8 - Good. 45 out of 133 reviews" "
Rating 6 - Okay. 14 out of 133 reviews" "
Rating 4 - Poor. 2 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very gorgeous! The hotel staff was nice, helpful and attentive. Hakim was especially helpful and our experience would not have been as good without him helping us every step of the way. Please if you get the chance, stay here at 15 Montparnesse!!!
Stayed 3 nights in Feb 2024
Response from sebastien on 28 Mar 2024
Dear Omar,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our hotel to be gorgeous and that you had such a pleasant stay with us.It's fantastic to hear that our staff, particularly Hakim, was able to make your experience memorable and enjoyable. We will be sure to pass along your kind words to Hakim and the rest of the team.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to 15 Montparnesse in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,sebastien and the team of hotel 15 MontparnasseHotel 15 Montparnasse153 rue de Vaugirard75015 paris

10/10 Excellent

Erin

Stayed 1 night in Jul 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from sebastien on 19 Jun 2023
Hello Jack,It is with pleasure that we discover the rating you gave us.Thank you very much for your input on behalf of the entire team.It would be a great joy to have you back with us.Sebastien and his team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel 15 was perfectly located for everything we wanted to do in Paris. A few minutes walk to four different Metro station lines and a train station and walkable to all the areas of sightseeing we enjoy. The room was very clean, only down size was it was very small, but doable. Staff were very helpful and accomodating and there 24/7. Would recommend it and would return.
Stayed 7 nights in Jun 2023
Response from sebastien on 19 Jun 2023
Hello Lisa,We are delighted that you enjoyed your stay here and left a nice review that shows the situation of our hotel. Thank you for leaving an appreciation for the professionalism of our team. Customer satisfaction is essential to us.We were really happy to welcome you and hope you will visit again!Sincerely,Sebastien and his team

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 8 nights in Apr 2023
Response from sebastien on 9 Jun 2023
Bonjour Christine,Nous vous remercions d'avoir pris le temps de partager votre avis sur votre séjour chez nous. Nous sommes ravis de constater que vous avez apprécié plusieurs aspects de votre expérience.Votre satisfaction est notre priorité, et nous nous efforçons constamment de fournir un séjour agréable à nos clients. Nous transmettrons vos compliments à notre équipe, car cela les encouragera à maintenir leur excellent travail.Ce serait une immense joie de vous avoir à nouveau parmi nous.Cordialement, Sébastien et son équipe

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Staci S.

Stayed 2 nights in Oct 2022

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well connected to metro stations which helps with visiting attractions and getting to and from the airport. It was raining so they allowed us to borrow umbrella at no cost! The space is very small even for just 2 people, but it’s very well kept and excellent value for money. Only real downside was the temperature - we couldn’t get the AC on as it was fall, so the room got very hot at night. Quick checkin, remember that visitors are required to pay city tax when staying in Paris when they arrive at hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, reasonably priced Paris hotel
Lovely stay at this hotel. We arrived at around midday and our room wasn’t ready, which we expected as check in was stated as 3pm. This wasn’t a problem as we left our luggage and headed out for the day. We returned around 11pm, checked in and headed straight to bed. The room was spotless. There was a Coffee maker in room and hotel toiletries. The beds were comfortable and we had no complaints. Cannot comment on the breakfast as we chose to eat out and sample the local restaurants/cafes. There are a few nearby (2minutes walk) from the hotel. Also 2 minutes walk to metro. Definitely recommend.
Stayed 2 nights in Sep 2022
Response from sebastien on 23 Sept 2022
Dear IAN, We are delighted that you enjoyed your stay here and left a pleasant review that shows the comfort of our beds and the situation of our hotel. We were truly glad to host you and hope that you will come visit again!Best regardsReception team

10/10 Excellent

Mousheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small but clean. the washer/dryer are a happy surprise.
Stayed 2 nights in Aug 2022
Response from sebastien on 5 Sept 2022
Dear MOUSHENGThank you for your comment Yes, we have hair dryer in each room.see you next timebest regardssebastien

2/10 Terrible

Chi Hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Tomas

Stayed 2 nights in Nov 2021

8/10 Good

MR N J

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for public transport: bus and metro stops within a few minutes. Good restaurants and boulangeries/patisseries close by. Staff courteous and helpful. Excellent coffee machine in room. Clean and plenty of hot water
Stayed 2 nights in Feb 2020

10/10 Excellent

Zain, Miami Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff, great place. Very close to all city attractions. A few things it may be change at the hotel: there’s no A/C unit on the rooms just heating. The weather was cold so it wasn’t a problem but I can’t imagen on the summer how it will be. Also the shower doesn’t have a door and when you finish taking a bath all the floor is full of water. But everything else is great I give it a 10.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money for Paris - Amazing staff
Great friendly staff! The room is comfortable with a mini fridge and a Nespresso machine available.
Stayed 4 nights in Jan 2020

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everythings was great.
Stayed 3 nights in Dec 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I needed.
Quiet place. Nice, clean and comfortable. Good location.
Stayed 5 nights in Dec 2019

4/10 Poor

Mariia

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not recommended
This hotel claims to be a four star hotel. However here is what happened: I called the reception and asked: - can I please request slippers? - we don’t provide slippers - is there in room dining available? - no - do you have a dental kit? - yes but you have to come down to the reception I went down to the reception to see the surprised receptionist ask me if I was room 31. Then he started to look for the dental kit in his messy cupboard. Then he ran to another staff member to ask something and came back to tell me they ran out of dental kits. But assured me that they usually have dental kits, but not this week. Like that helps me in any way. So I went back up to my room with nothing. Also, when I checked in and they said I have breakfast included in my rate. The next morning though, when I came down for breakfast they said that it’s not included, then they looked into some papers and said it was actually included. I was like are you sure? There is absolutely no structure in how this hotel is being managed. It’s a complete mess. I know it is a little bit of Paris style to not give a damn about service, but please don’t claim you’re a 4 star hotel if you’re unable to meet any of the 4 star hotel standards. In the bathroom on the white sink I could see a man’s body hair - probably precious guest. The cleanliness could definitely be improved.
Stayed 2 nights in Dec 2019
Response from selma reception on 14 Dec 2019
Dear Maria, It is unfortunate we couldn't fully meet your expectations. We are trying to build our business reputation on solid business principles and strong work ethic.But unfortunately things don't go sometimes the way we want them to. We strive to keep up with the ever increasing demand of our service from both new and repeat customers. If we failed in your case, please accept our sincere apology. SELMA Front desk.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very nice rooms. Great location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We arrived early and they allowed us to leave our baggage there until check in. The room/bathroom was clean and spacious. WiFi was really strong. Overall, no complaints. I would recommend it! Plus it’s located really close to many metro stops :)
Stayed 2 nights in Nov 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, close to metro on two lines. Beautiful, tiny rooms cleverly designed to meet all needs. Great coffee in the room. The shower didn’t work too well for me. It’s extremely high up and I’m quite small so I couldn’t reach to fix the direction of the water spray. Had to stand on a stool in the shower to do it! Not recommended! Staff were fabulous, knowledgeable and fortunately, spoke excellent English.
Stayed 3 nights in Nov 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend!
we really loved our stay here, we were only here for a short amount of time, but it was very clean and cute. I would recommend this place to my family and friends
Stayed 1 night in Oct 2019
Response from BernardCharles on 28 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, close to the Metro.station Pasteur.
Stayed 3 nights in Sep 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position , we walk around a lot and manage to see very nice places . The only bad thing was that we didn’t have tea and milk in the room
Stayed 3 nights in Sep 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from 15 montparnasse on 5 Oct 2019
Votre avis est important pour nous : il nous permet d’améliorer la qualité de nos services et de rendre votre prochain séjour des plus agréables. N’hésitez pas à nous faire part de vos suggestions et remarques, nous nous efforcerons d’y répondre positivement. Nous restons à votre disposition pour tout complément d’information, en espérant vous recevoir très bientôt au sein de notre établissement. Bien cordialement, Toute l’équipe de l’hôtel 15 Montparnasse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Bernard Charles on 27 Nov 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us check in real early and even eat. Just everything was perfect.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, in the heart of Paris. Very clean. Food is great, Staff is friendly.
Stayed 7 nights in Aug 2019

6/10 Okay

Lawrence

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
A day in Paris
Small basic well kept hotel close to Metro station.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and comfortable room, small but that’s normal in Paris. Train is steps away and you can walk to Eiffel Tower in 20min. Not a busy street.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very friendly. Spoke perfect English and was there when we arrived late .Explained all the details and was very helpful
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a safe neighborhood and close by the Montparnasse neighborhood. The staff and cleanliness is great. Size of rooms is 3 stars and very few amenities. Breakfast is very expensive ($14/adult, $7/kid) due to a lot of places where you can have a good breakfast for cheaper.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Paris during a heat wave and booked a hotel with no air conditioning without knowing. After sleeping in horrible heat for 3 nights I found this hotel and it put us at great ease. The rooms were clean and it is in a central location. However, there were a couple of downs. I saw on expedia that they had a shuttle service to the airport upon request and I requested it through the front desk. The woman did not advise me that it would cost 40 Euro per person for the shuttle and we found out when we had to leave to the airport. We took an Uber instead that was 36 Euro. There are too many different people working at the front desk. We stayed for two nights and encountered 6 different people during our stay. The woman that attended us the morning of the airport shuttle was in a frenzy and couldn't explain anything to us. This was the only downfall. Other than this, great stay!
Stayed 2 nights in Jul 2019
Response from La réception on 29 Aug 2019
Dear clients, Thank you so much for your feedback. We are glad that your enjoyed your stay excepting the problem with the shuttle service. We will do our best to improve our shuttle service in the fature. Best regards, La réception

10/10 Excellent

N, Brisbane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the metro Pleasant staff Very clean
Stayed 4 nights in Jul 2019
Response from Bushido on 22 Jul 2019
Dear Sir / Madam We are pleased to know that you enjoyed admired our staff , services & your stay overall at your Hotel , Indeed , it was an honor for us to be a part of your visit to PARIS , and Hopefully you will grant us this honor soon enough in the future. Thank you for your positive Feedback , it is really a medal we are proud of . Best of regards , Sincerly

10/10 Excellent

Eva, Sacramento, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best experience, I booked this hotel for my moms first trip to Europe and it was seamless and stress free. The Hotel Staff was very kind and accommodating. There was one gentleman who helped me reserve the airport shuttle and he went over and above to help me make this trip special for my mom and her sisters. Thank You Hotel 15M We will stay with this property next time!
Stayed 3 nights in Jul 2019
Response from Bushido on 22 Jul 2019
Dear Madam LOPEZ We are pleased to know that your Mother enjoyed & admired our staff , services & your stay overall at your Hotel , Indeed , it was an honor for US to be a part of your MOTHER's first trip to PARIS , hopefully your mother managed to see all the monuments i recommended and Hopefully you & your familly will grant us this honor soon enough in the future . WE will be more than happy to offer you the best service to enjoy the most of your stay. Thank you for your positive Feedback , it is really a medal we are proud of . Best of regards , Sincerly hasta la próxima vez :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and buses. Location was great to landmarks and museums
Stayed 3 nights in Jul 2019
Response from Bushido on 22 Jul 2019
Dear Sir / Madam We are pleased to know that you enjoyed & admired our staff , services & your stay overall at your Hotel , Indeed , it was an honor for us to be a part of your visit to PARIS , and Hopefully you will grant us this honor soon enough in the future. Thank you for your positive Feedback , it is really a medal we are proud of . Best of regards , Sincerly

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! If we will stay in Paris we definitely come back!
Stayed 2 nights in May 2024

8/10 Good

didier

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sebastien on 28 Mar 2024
Bonjour DIDIER,Nous vous remercions pour cette bonne note. Merci beaucoup d'avoir pris le temps de nous noter.Nous serions ravis de vous accueillir de nouveau avec grand plaisir lors de votre prochaine visite.Cordialement,Sébastien et l’équipe de l’hôtel 15 MontparnasseHôtel 15 Montparnasse153 rue Vaugirard75015 Paris

6/10 Okay

Jean-Claude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien mais...
Bel endroit mais chambre petites, pas de savon douche, quelques cables apparents cheap et bureau encombré (machine à café, frigo en dessous...)
Stayed 2 nights in Jan 2024

10/10 Excellent

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

María Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Una habitación muy pequeña y con habitaciones demasiado pegadas alrededor, pero buena ubicación en Paris al estar cerca de tren, metro y bus. Limpieza bastante buena y cafetera Nespresso de cortesía con 3 cápsulas. Un 4 estrellas bastante justo pero agradable al mismo tiempo. No reponían café ni tampoco jabones (tampoco lo solicitamos).
Stayed 2 nights in Aug 2023

2/10 Terrible

NATHALIE

Stayed 1 night in Jul 2023

6/10 Okay

Ethmane

Business traveller
Liked: Staff & service
Chambres étroites, quartier bruyants et peu propre.
Stayed 2 nights in May 2023
Response from sebastien on 9 Jun 2023
Cher Ethmane, Nous sommes désolés pour les inconvénients rencontrés pendant votre séjour. La taille de nos chambres est une taille standard à Paris, nous pourrons vous réserver une chambre plus grande lors de votre prochain séjour. Nous prenons votre commentaire en considération pour améliorer notre établissement. Merci de nous avoir informés.Ce serait une immense joie de vous avoir à nouveau parmi nous.Cordialement, Sébastien et son équipe