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Reviews of citizenM Paris Champs-Élysées

4 out of 5
citizenM Paris Champs-Élysées
128 Rue la Boétie, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 663 reviews" "
Rating 8 - Good. 121 out of 663 reviews" "
Rating 6 - Okay. 22 out of 663 reviews" "
Rating 4 - Poor. 13 out of 663 reviews" "
Rating 2 - Terrible. 9 out of 663 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Marsha Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Small and efficient space. Shower was great.
Stayed 5 nights in Apr 2024
Response from Marc on 25 May 2024
Hello citizenMarsha, Thank you for leaving us this nice review. We're happy to read you enjoyed your experience with us and hope we'll have the pleasure to welcome you again. Kindly, citizenMarc and the citizenM team

10/10 Excellent

Luis

Stayed 7 nights in Apr 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ralph J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & close to everything. Curious staff.
Stayed 6 nights in Apr 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room small but very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Hon Kiu Alfred

Stayed 7 nights in Mar 2024

10/10 Excellent

Anika, Moseley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this contemporary hotel. Staff were very friendly.
Stayed 4 nights in Mar 2024

8/10 Good

Chi Ling

Stayed 1 night in Mar 2024

10/10 Excellent

Ann Wall, Lancaster

Travelled with family
This hotel made our visit exceptional! We had the BEST service daily and personal attention from staff made our vacation all the better! From excellent detailed service to personal attention to what we wanted to experience the staff is exceptional! Thanks to Tilda, Daniela and many more Thank You making our vacation so memorable ❤️
Stayed 5 nights in Mar 2024
Response from Mina on 24 Mar 2024
Hello Ann, Thank you so much for the kind words. We are very happy we could host you and make your stay that little bit more special. I have shared your review with Thilda and Dany, it really touched them. We hope to see you again and we thank you for choosing us on this trip to Paris. Have a lovely weekend!

10/10 Excellent

Renita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and modern. Space is very well used and thought out. Breakfast was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Burak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Champs Elysee is just round the corner. Easy access to yellow line
Stayed 6 nights in Mar 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ron and Nina are absolutely amazing!!! Love CitizenM and their staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Francisco

Stayed 3 nights in Feb 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Melih

Liked: Cleanliness, staff & service, property conditions & facilities
Good location Great staff Reasonable Prices. Rooms are very small typical Paris.
Stayed 2 nights in Feb 2024

10/10 Excellent

Danairy

Stayed 3 nights in Feb 2024

10/10 Excellent

Brinn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! All around 5-stars.

10/10 Excellent

Brinn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & great service!
Stayed 1 night in Feb 2024

8/10 Good

xiomaro

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in Jan 2024

2/10 Terrible

William

Stayed 4 nights in Jan 2024

10/10 Excellent

Madelena

Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

For short stays it’s perfect!
Stayed 2 nights in Jan 2024

6/10 Okay

Israel

Stayed 1 night in Jan 2024

10/10 Excellent

MIGUEL, Mosman Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ideally located next to Champs-Elysées, staff were amazing and super friendly. Rooms are a little tight if you are traveling heavy but otherwise an amazing stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Hani Ahmed M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

SOPHIA

Stayed 1 night in Dec 2023

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sheau-Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, like how quiet the high floor room is. The room is small but larger than it shows on website.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mudit Ranjan, Bengaluru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and property.
Stayed 3 nights in Nov 2023

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small. Could barely walk around without bumping into my wife. One iron for the entire floor was horrible. I’ve never stayed at hotel that had only one iron.

8/10 Good

Silvia, Norwalk

Stayed 7 nights in Nov 2023

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Excellent location. Lovely friendly, helpful staff. Great facilities for meeting point.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Nov 2023

10/10 Excellent

Tom Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for our trip to Paris. Great location - close to a lot of shopping, food and the Arc de Triomphe. Hotel was very nice, rooms were great, staff is friendly, breakfast is great. Our room was a little small but I know that rooms in Paris are smaller compared to the US. I would stay here again for sure!
Stayed 3 nights in Nov 2023

10/10 Excellent

varun, Orangeburg sc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Paris
Stayed 1 night in Oct 2023

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. I highly recommend. The personnel is professional, friendly, and nice.
Stayed 8 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We stayed for 2 nights, this hotel is in a great location in Paris. All the staff were extra friendly and helpful. The rooftop bar is to die for and a must visit if you’re staying at this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Evangelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! AMAZING! AMAZING!!!
Stayed 3 nights in Nov 2023

8/10 Good

Kerensa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great if you don’t mind self service
Hotel is well designed and comfortable with trendy and cool vibe . The shower nozzle fell off on my first day and happened on consecutive days for my friend .
Stayed 3 nights in Nov 2023

10/10 Excellent

Mirvat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, modern contemporary art was fabulous. Very convenient to shopping and restaurants. The rooms are very small but it was worth staying at that location. The roof top was very cool with a great view of the Eiffel Tower. Drinks very good and reasonable but the food was just ok.
Stayed 6 nights in Oct 2023
Response from Emilie on 4 Nov 2023
Dear Denise, Thank you for taking the time to write about your stay.I'm very happy to read you enjoyed your stay with us and especially the art and decoration.Regarding the room they are indeed smaller than in traditional hotels but I'm happy you were content with your experience with us and were vable to enjoy our rooftop.We wish you safe travels and hope to welcome you again in one of our hotel aourn the world.Emilie and the citizenM team

10/10 Excellent

Nantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located. Easy access to the Metro and shops. Also the staff at this place was exceptional and friendly.
Stayed 2 nights in Oct 2023
Response from Emilie on 4 Nov 2023
Dear Nantha,thank you for taking the time to write about your stay with us, we are happy our location facilitate your parisian visit.I'm very happy to read you had some nice chats with our team, I will make sure to share their impact on you.We wish you a wonderful day and hope to see you soon again.Emilie and the citizenM team

10/10 Excellent

Marshall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Quiet. Accessible.
Stayed 2 nights in Oct 2023