2/10 Terrible
Ashlee
Travelled with family and small children
18 May 2024
Disliked: Property conditions & facilities
Avoid at all costs. Upon arrival we walked into the reception which was boarded up and greeted by a lovely girl at reception. As we had been traveling all day we asked if they had an Adaptor and from there everything went down hill. Simple answer was no. As we had a toddler with us we kindly asked them if we could drop our bags , change our child in the room and we were told there was no way and had to go to the shopping mall to buy one . At this point a horrible, disrespectful, rude man named Gregory Stepped in . To say this man was “manager” is very embarrassing. He was very abrupt. Unhelpful and his attitude was appalling.
At check in once we got the charger we entered the room. Had a big crack along the ceiling , shower head kept falling down , toilet wasn’t flushing properly and kept making loud noises. We then took a tour of the hotel. Duck tape along the carpets, the reception was like a building site , vending machine wouldn’t give you the items you paid for and the communal toilet bins never got changed the whole 4 days I was there .
After the argument on our arrival over the charger I found a leaflet in the room which clearly stated that you can BUY a uk to eu phone adaptor for €5 at reception This was clearly a lie !
To top it all off .. the noise of the builders directly above my room was an absolute joke. 9am in the morning, sometimes earlier it was bang bang drill drill. If your having works done have the DECENCY to let your residents know.😓
Ashlee
Stayed 3 nights in May 2024