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"I had a very nice room, it was an upgrade and a really good size. The staff were very kind to me."

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Everything was excellent "

"Great staff from check in through to breakfast. Room always well serviced."

"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Very friendly and helpful staff. Comfortable bed. The room was very clean and quiet. The free tea, coffee and cake was a nice amenity. I would definitely recommend this hotel "

"We had a wonderful experience"

"Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront."

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "