Exterior

Reviews of Atlantica Aqua Blue Hotel

4 out of 5
Atlantica Aqua Blue Hotel
7 Konnou Ave, Paralimni

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Declan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort so relaxing
Stayed 2 nights in Nov 2023

10/10 Excellent

Charlotte

Stayed 7 nights in Oct 2023

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 10 Oct 2023
Dear Raul,Thank you for choosing our hotel for your holiday.Our team is thrilled that you had a pleasant stay with us. Nothing would make us happier than welcoming you again.

8/10 Good

Naela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, my kids were super happy and enjoyed the water park, the kids club was fun and Food was great. So much to do around hotel, there is a Luna park 4 min driving away, and just before the sunset we enjoyed spending the time at the fig tree beach which is 6 min driving away. One thing to mention, the hotel doesn’t offer body lotion, it would’ve been nice if they did. Overall experience was great!
Stayed 2 nights in Sep 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 18 Sept 2023
Dear Naela,Thank you for choosing our hotel for your holiday.Our team is thrilled that you had a pleasant stay with us. We took your note into consideration. Nothing would make us happier than welcoming you again.

10/10 Excellent

Annabel

Stayed 6 nights in Sep 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 10 Oct 2023
Dear Annabel,Thank you for choosing our hotel for your holiday.Our team is thrilled that you had a pleasant stay with us. Nothing would make us happier than welcoming you again.

10/10 Excellent

Hadar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 31 Aug 2023
Dear Hadar,Thank you for choosing Atlantica Aqua Blue Hotel & Spa for your holidays and for sharing your feedback.Nothing would make us happier than welcoming you again!With kind regards,

8/10 Good

Samer

Stayed 7 nights in Jul 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 15 Aug 2023
Dear Samer,Thank you for choosing Atlantica Aqua Blue Hotel & Spa for your holidays.Nothing would make us happier than welcoming you again!With kind regards,

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Hotel is very well located with good facilities, however breakfast and service spoils it.
Stayed 1 night in Jul 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 10 Jul 2023
Thank you for choosing our hotel for your holiday and for the rating you gave us. We appreciate your comments which are ultimately helpful for us to improve our services and facilities. We wish you all the best in your future travels and we hope to see you back again.

10/10 Excellent

OFRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 9 Jun 2023
Dear OFRA, Thank you so much for the highest rating for our hotel. We are looking forward to welcoming you once again. With kind regards,

6/10 Okay

Layla

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay.
The hotel room was very clean so no complaints there. The bathroom was very nice and modern with a good shower. I was unaware that we would be put in a room that was not actually part of the hotel but a separate block off of the hotel. I wish this was made clear as I wasn’t very keen on this. The room itself was pleasant. Unfortunately, I called room service twice within 30 minutes and no one ever came. I thought the breakfast was average and sadly the buffet space was a little too overcrowded once it got busier. I wouldn’t really recommend staying here if you are a couple. Lastly, I find that the check in time is quite late (3pm) and the checkout time rather early (11am) compared to other hotels in the area.
Stayed 1 night in May 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 29 May 2023
Dear Layla,We would like to thank you for taking the time and sharing your review with the online community. It saddened us a lot that we did not manage to reach your level of satisfaction this time.Please allow us to note that we did not receive any special requests regarding your preferable room allocation as well as check-in & check-out times are written on the description so all the guests are aware of the hotel's policy prior to booking accommodation.If you would deliver your concerns, which are valuable for us, to our team we would have ensured to improve your overall impression and you would have experienced the best value for your choice in booking with us.We wish you wholeheartedly all the very best in your future travels and if we would be given the opportunity to welcome you once again, trust us we would gladly spare every effort to make any amends and extend to you the warm hospitality & quality services, so as to change your current impression to a more positive one.

8/10 Good

Zarmyg

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 3 May 2023
Dear Zarmyg,Thank you for staying with us. We appreciate your feedback!

8/10 Good

Nicos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice waterpark for ages up to 12 years old. Big pool. Quite hotel surrounding area. Very clean. Nice breakfast
Stayed 1 night in Apr 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 27 Apr 2023
Dear Nicos,Thank you for sharing your positive feedback about your recent stay with us. Nothing will give us more pleasure than welcoming you again.

8/10 Good

zacharias

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 13 Sept 2022
Dear zacharias,Thank you so much for the high rating of our hotel. We are looking forward to welcoming you once again. With kind regards,

10/10 Excellent

Haris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No need to look any further, just book here!
By far the most beautiful hotel ever stayed in Cyprus comparing to the price, room / hotel amenities, food! A luxury hotel, that has nothing to be jealous of a 5 star hotel!! Great for kids, with a number of swimming pools and a water-park. We enjoyed our dinner there to their lovely restaurant 'Koukounari', great food and great people. Overall, we are very pleased with our stay and definitely we will return back soon!
Stayed 2 nights in Aug 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel & on 8 Sept 2022
Dear Harris,Thank you for the highest rating of our hotel, for recognizing us as 'the most beautiful hotel ever stayed in Cyprus' and for all of your kind words about our rooms, facilities, restaurants and great people working here. Our entire team is thrilled that you had an amazing experience with us and nothing would make us happier than welcoming you again!Nothing would make us happier than welcoming you again. With kind regards,

8/10 Good

LAZAROU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 5 Sept 2022
Dear Lazarou,Thank you so much for the high rating of our hotel.We are looking forward to welcoming you once again.With kind regards,

10/10 Excellent

elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 21 Aug 2022
Dear, elenaThank you for sharing this review. We are thrilled to know you had a good time with us. Nothing will give us more pleasure than welcoming you again.With kind regards,

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 12 Aug 2022
Dear, George Thank you so much for the high rating of our hotel. We are looking forward to welcoming you once again. With kind regards,

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Phivos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids thanks to the slides!
Stayed 2 nights in Jul 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 28 Jul 2022
Dear, Phivos Thank you for the highest rating for our hotel. It is our aim to provide the best service and meet your expectations. We are looking forward to welcoming you again! With kind regards,

6/10 Okay

Georgia

Travelled with family
Liked: Cleanliness, staff & service
Queues at check in Long queues for pool restaurants and slow service
Stayed 1 night in Jun 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 28 Jul 2022
Dear, Georgia Thank you for your review. Your critical comments are very helpful to our continuous progress. We would like to note that on your arrival date you were accommodated before 12 o'clock when the regular check-in is at 15:00. Nothing will give us more pleasure than welcoming you again. With kind regards.

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse experience of my life
Worst experience of my life. The hotel lacks of professionalism and managerial staff was worse than words can describe since several incidents happened during our stay & nobody seemed to care enough to do smt. Upon our arrival we paid for a superior room and were given a standard room and was trying to convince us that “we were upgraded”. Am sorry to say that an upgrade means something better than what we paid for. Breakfast trays were empty in the morning even though there was another 30-40 minutes until breakfast time was over. Room was soo dirty with used bottled of water and used caps, stains on the floor, cleaners where nowhere to be found since there was only one person to clean each floor. Room was only cleaned after seceral discussions with the reception late at night. As far as safety is concerned i regret to say that pool and pool area was full of danger since the white plastics around the pool were missing in certain places and as a result felt while standing there and had to visit the doctor with excessive bleeding and bruises which still trying to recover. Of course the management was nowhere to be seen and did nothing about it. Also there were drinks spilled on the floor and remained there for hours since nobody cared to clean it or even put a warning sign resulting in slipping and falling to the floor. We would definitely NOT recommend this hotel and it definitely does not worth the money you spend. When you pay for a 4* hotel you expect a 4* service.
Stayed 4 nights in Aug 2021
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 23 Aug 2021
Dear Emily! Thank you for taking time and sharing your experience with us and Expedia readers. As a new hotel, we appreciate receiving feedback from our guests even if it is of critical nature, as this is the only way we can truly assess our guests' needs and improve the service excellence we aim to deliver. I sincerely apologize for failing to reach your expectations. Let me comment each issue one by one. Upon your arrival we offered you the same room as you booked: superior pool view room. And when you didn't like it, we offered you superior sew view room. And after your second visit to reception, we did change your room second time because you didn't like the location. We always try to meet or exceed our guests’ expectations. Please note that all observations about cleanliness of the rooms and empty plates during the breakfast have been discussed with all departments. We have taken consideration of all your comments and will make sure that improvements are made. Please accept our sincerely apologizes about the accident around the pool. Your husband reported it to the reception, and immediately our chef engineer fixed this problem. We also suggested your spouse to call a doctor, but he refused. We are hopeful that you will give us one more opportunity to welcoming you back and allow us to make the most appropriate amends. Best wishes and a speedy recovery, The Guest Relations of Atlantica Aqua Blue Hotel

10/10 Excellent

Anna Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent and has good potentials
Stayed 4 nights in Jul 2021
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 23 Aug 2021
Dear Anna Maria! Thank you for your short and warm review. It was a pleasure having you stay with us. Hoping to see you next season. Best regards, The Guest Relations of Atlantica Aqua Blue Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 7 Nov 2023
Dear Anonymous,Thank you for choosing Atlantica Aqua Blue Hotel & Spa for your stay. Our team is thrilled that you had an excellent time with us.Nothing would make us happier than welcoming you again.

10/10 Excellent

Salla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 30 Oct 2023
Dear Salla,Thank you for choosing our hotel for your holiday.Our team is thrilled that you had an excellent stay with us. Nothing would make us happier than welcoming you again.

10/10 Excellent

dona

Stayed 1 night in Oct 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel on 19 Oct 2022
Dear dona,Thank you so much for the highest rating for our hotel.We are looking forward to welcoming you once again.With kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotel ,,, vi hadde swim up rom og det var bra for fam på 4. Bra frokost For og spise middag så var det veldig dyre resturanger på hotellet så det ble ut på resturang.. Her må man ta all inclusive hvis man skal spise på hotellet Jentungen hadde bursdag når vi var der og hotellet ga en flaske champangne til oss voksne og en fin kake ,,, bra
Stayed 3 nights in Jul 2022
Response from The Guest Relations of Atlantica Aqua Blue Hotel & on 12 Aug 2022
Dear, Anonymous Thank you for choosing Atlantica Aqua Blue Hotel & Spa for your family holidays and for the highest rating of our hotel! It is great to read that your holiday expectations were exceeded and we provided you with exceptional customer service. We consider Atlantica Aqua Blue Hotel & Spa to be not just another hotel, but a lifestyle project for modern-day travelers who want to receive upgraded services, genuine hospitality as well as fun and a perfect relaxing family holiday. Nothing will give us more pleasure than welcoming you again. With kind regards,