Papenhöfen Trip

air con was terrible - was blasting cold air and as we visited in dec that is not what we needed. the controls were locked , which i have never seen before, and had really big issues to get reception to fix the issue. the solution was either full blast or not at all . we never received the bottle of water or the room upgrade. quite disappointing stay overall

Lobby doesnt look as good as pictures Door handles, carpet and furniture should be changed or fixed We did appreciate heated pool and jacuzzi for colder days They should also allow you to bring your own drink to the pool

Great service and great location. The rooms are very nice as well spacious enough for four people. The valet service could improve, though, as you always have to approach them versus them approaching you Lots of restaurants, nearby and lots of people walking the streets. Felt very safe. There’s also a mall connected to the hotel.

room was great for the price and conveniently located walking distance from anything and everything. restaurant was also amazing

Room was spotless and staff were great