Pangkalan Bun Trip

"The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still ..."

"The hotel is old, run down, with mold in the bathrooms, old dirty paint in the room. Front desk staff unhelpful with calling a taxi to get to airport. Rooms on ground floor were so loud I had to wear my noise canceling headphones. Never ever again"

"My bag was stolen here. The front desk in morning doesn’t speak English and I truly tried to say basics like orangutans food 123 luggage storage toilet taxi and he has no answer. I even used a translator on phone. So i left my luggage in reception since he didn’t speak English and came back to it ..."