Doubletree By Hilton Panama City El Carmen

4.5 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

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Photo gallery for Doubletree By Hilton Panama City El Carmen

Down duvets, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers
Property amenity
Gym
Breakfast, lunch and dinner served
Experience the vibrant energy of Doubletree By Hilton Panama City El Carmen, a luxury hotel near Avenida Balboa. Relax on the rooftop terrace with shopping at your doorstep or indulge in breakfast, lunch, and dinner at City Cafe; unwind by the outdoor pool with sun loungers or enjoy coffee/tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk

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About the area

Located in Bella Vista, a neighbourhood in Panama City, Doubletree By Hilton Panama City El Carmen is in the entertainment district and near a metro station. Panama Viejo and Amador Causeway are notable landmarks, and travellers looking to shop may want to visit Avenida Balboa and Multiplaza Pacific Mall. Cinta Costera and Albrook Shopping Mall are two other places to visit that come recommended.
Map
Via Espana Ave. Federico Boyd Bel, Panama City, Panama Province

What's nearby

  • Via Espana - 6 min walk - 0.6 km
  • Cinta Costera - 8 min walk - 0.7 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Multiplaza Pacific Mall - 3 min drive - 2.5 km
  • Albrook Shopping Mall - 3 min drive - 3.6 km

Getting around

  • Iglesia del Carmen Station - 3 min walk
  • Panama City Passenger Station - 13 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 10 min drive

Restaurants

  • ‪El Trapiche - ‬2 min walk
  • ‪The Executive Cafe Panamá - ‬4 min walk
  • ‪Bristol Panamá - ‬4 min walk
  • ‪La Strega - ‬4 min walk
  • ‪Julian Rooftop - ‬4 min walk

About this property

Doubletree By Hilton Panama City El Carmen

Luxury hotel near Avenida Balboa
Located close to Cinta Costera and Multiplaza Pacific Mall, Doubletree By Hilton Panama City El Carmen provides a corner/local shop, a rooftop terrace and shopping on-site. The on-site restaurant, City Cafe, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Laundry services, 2 meeting rooms and tour/ticket information
Room features
All 213 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate dining areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Rainfall showers, baths or showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, separate dining areas and fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.72 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,100 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.72 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals are included for children 6 and younger. Additional fees apply to children over 7 years old.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Panama City
DoubleTree Hilton Panama City
DoubleTree Hotel Panama City
DoubleTree Panama City
Hilton DoubleTree Panama City
DoubleTree by Hilton Hotel Panama City
Doubletree By Hilton Panama City El Carmen Hotel
Doubletree By Hilton Panama City El Carmen Panama City
Doubletree By Hilton Panama City El Carmen Hotel Panama City

Frequently asked questions

Does Doubletree By Hilton Panama City El Carmen have a pool?

Yes, this property has an outdoor pool.

Is Doubletree By Hilton Panama City El Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Doubletree By Hilton Panama City El Carmen?

Self-parking is free at this property.

What time is check-in at Doubletree By Hilton Panama City El Carmen?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Doubletree By Hilton Panama City El Carmen?

Checkout is at noon.

Where is Doubletree By Hilton Panama City El Carmen located?

Located in Bella Vista, this luxury hotel is within a 15-minute walk of Avenida Balboa and Cinta Costera. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 mi (5 km). Iglesia del Carmen Station is only a 3-minute walk and Vía Argentina is 16 minutes.

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Reviews

Doubletree By Hilton Panama City El Carmen Reviews

8.0

Very good

8.6

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 365 out of 995 reviews
Rating 8 - Good. 399 out of 995 reviews
Rating 6 - Okay. 127 out of 995 reviews
Rating 4 - Poor. 56 out of 995 reviews
Rating 2 - Terrible. 48 out of 995 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, no complaints, good location near restaurants and other amenities.
Stayed 2 nights in Feb 2020

10/10 Excellent

GeraldButton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very knowledgeable and helpful, I ate more times at the restaurant there not only because of the food but then excellent and fun loving staff.
Stayed 14 nights in Jan 2020

8/10 Good

Soila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and modern hotel. Friendly, helpful and attentive staff. Nice breakfast buffet.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near subway , safe and convenient location , reception staff excellent
Stayed 1 night in Jan 2020

10/10 Excellent

SilasMalik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff, the room maintenance staff and the restaurant staff are all very friendly, helpful and professional. It is conveniently located which made it easy to get to good shopping, restaurants and local sites of interest.
Stayed 26 nights in Dec 2019

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly at the hotel. Nice people attending the front desk. Sparkly clean. We would stay there again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Habitaciones bonitas. Personal atento. Check-in y check-out ágil y rápido.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
La amabilidad de sus empleados sus atenciones su buena disponibilidad
Stayed 7 nights in Mar 2020

8/10 Good

jur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price good compare to others . Clean friendly staff
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They must have more info available for tourists. A brochure with places, restaurants, pharmacies etc must be available.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location for the City and metro. Staff works hard but needs some experience. Breakfast a bit over priced but adequate.
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Amenities
The cookies are a real treat. We enjoyed our stay, the rooms were clean, bedding clean. The building itself is getting a little worn. But logistically great.1
Stayed 3 nights in Feb 2020

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal con buena disposición. Limpieza y comodiad en habitación. Buen internet. Considero se tiene que mejorar un poco tema del desayuno.
Stayed 1 night in Mar 2020

8/10 Good

jamescarolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to many restaurants and metro train station. friendly staff and clean hotel . I think $18 dollars for breakfast was expensive so i declined that offer. Otherwise i enjoyed my stay and would return again. thanks
Stayed 3 nights in Jan 2020

6/10 Okay

Victor

Liked: Staff & service, amenities, property conditions & facilities
As usual love the cookies, most of the statt was accommodating. They over booked hotel but Hilton looked out for me so, all was good in the end.
Stayed 4 nights in Feb 2020

8/10 Good

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion muy buena para el desplazamiento en vehiculo o a pie. El servicio de ascensores me parece lento.
Stayed 4 nights in Feb 2020

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusto que para desayunar había q tomar todos los días el desayuno y no comprarlo por día
Stayed 4 nights in Jan 2020

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked-centrally located, decent gym Disliked-We had issues with getting into our room with the key. There was no coffee in the room. Facility was dirty.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Funcionários mal treinados, mal humorados Botão do elevador não funcionava Fechadura não funcionava Checkin atrasado quase 2hs
Stayed 2 nights in Dec 2019

8/10 Good

MartaLópez

Liked: Cleanliness, staff & service, amenities
Fuga de agua en baño. llegó mantenimiento y solo dieron toallas para absorver el agua. Luz que no funcionaba y no tenían repuestos En página de Expedia y link a hotel, se dice que transporte aeropuerto/hotel, hotel/aeropuerto pero no fue cierto. Igual con desayunos- Luego de llamada telefónica a hotel me dicen que costo del transporte de aeropuerto/hotel es de $40. El operador, intentó que le firmara factura por $45. Le dije que me dijeron $40 y respondió ok. Si no se está atenta, le cobran más-
Stayed 5 nights in Jan 2020

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located in the area of the city where I spend the most time. I stayed in the property 2 weeks and never saw any employees slacking. Everyone seemed to understand their job. The food service was one of the only areas where I saw there was room for improvement. I found myself spending my lunch and dinners at other facilities, where the quality was better. More talent in the kitchen might keep more money spent at the Double Tree, rather than at the Marriott down the street. And when the front manager, Emanuel Sianca, refused to make concessions, nor recognize my Residencia status (disquenta), and one meal I questioned on the bill, I left the facility with a bad taste in my mouth. Not typical for Hilton standards anywhere in the world. I tend to be a very loyal customer, but won't tolerate this kind of treatment for long. MGG
Stayed 12 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Location good but staff and property needs a lot of improvement worst Hilton hotel experience. Check in terrible I waited over 2 hours as I arrived at 1:30pm and they don't let you check in until 3pm so the Lobby was full as they kept everyone waiting, not even a water I was offer nor they offer to keep my luggage or suggested places to go while I waited. All staff not welcoming, pool have no towels and you have to look or call to get someone to bring you towels as no one in pool area. Room was not service on one of the days I went out all day came back around 5pm and my room had not been done. I'm not satisfied with the experience in this hotel you not even get a bottle of water, a mini fridge with very expensive beverages and snacks. Will not stay here again
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Good location ...easy to get around quickly ...the main entrance floor staff and concierge desk were friendly and accommodating and could communicate in English ....was very frustrating to have to ask for towels the first few days of my stay....housekeeping would clean the room but then not leave fresh towels ...had to repeatedly as before I would finally get some ....this occurred about 3 days in a row at the beginning of my stay??? I really couldn't understand it as I have never experienced anything like this in ANY hotel stay ...right up to having someone from the front desk with security to check to see that we were not taking the towels ???? what??? I'm here to sell towels on the side that I have stolen ??? Bizarre ....after about three days of this it finally settled down
Stayed 19 nights in Jan 2020

2/10 Terrible

Verified traveller

This hotel has been closed down.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020