Seasonal outdoor pool

Reviews of Home2 Suites by Hilton Panama City Beach, FL

3 out of 5
Home2 Suites by Hilton Panama City Beach, FL
7710 Front Beach Road, Panama City Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 218 reviews" "
Rating 8 - Good. 47 out of 218 reviews" "
Rating 6 - Okay. 13 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 13 out of 218 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jimmie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that I had to pay $10 for parking in the hotels parking lot. I am a paid guest at the hotel so where else would I park my vehicle…on the street?
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thank you for your feedback. We apologize for any inconvenience caused by the parking fee. We appreciate your input and will take it into consideration.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 1 May 2024
Thank you for the perfect rating! We're thrilled you had a great experience and look forward to your next visit

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Thank you for the perfect rating! We're thrilled you had a great experience and look forward to your next visit

10/10 Excellent

Gabriele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Home2Suites PCB. First time was for work and this time was with my husband and son for a football tournament. Absolutely love staying at this location! It’s clean, nice, affordable and love the staff. Maribeth and Angela have been super helpful each time. Highly recommend!
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Thank you for returning to stay with us at Home2Suites PCB and for sharing such positive feedback! We're delighted to hear that you've consistently enjoyed your experiences with us, whether for work or leisure. A special thanks for recognizing Maribeth and Angela for their outstanding service. We appreciate your recommendation and look forward to welcoming you and your family back again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place
Stayed 1 night in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 10 Apr 2024
Thank you for the 5 out of 5 rating. We are so glad you enjoyed your stay with us. We look forward to your stay in the future.

10/10 Excellent

Tandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 8 Apr 2024
Thank you for the 5 out of 5 rating. We are so glad you enjoyed your stay with us. We look forward to your stay in the future.

10/10 Excellent

Shaqundra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I met the gentleman at the desk for check in, I knew my family would enjoy our short stay. Will definitely return.
Stayed 1 night in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 8 Apr 2024
Thank you for sharing your lovely experience! We're so pleased to hear that our front desk team made a great first impression, setting the tone for your family's stay. We can't wait to welcome you back for another enjoyable visit. See you soon!

10/10 Excellent

Whitney

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 10 Apr 2024
Thank you for the 5 out of 5 rating. We are so glad you enjoyed your stay with us. We look forward to your stay in the future.

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was fri3. The rooms were clean and quiet. I will definitely stay there again.
Stayed 1 night in Apr 2024
Response from Maribeth Ivy Smith Front Office Manager on 8 Apr 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay, from our friendly staff to the clean and quiet rooms. We look forward to welcoming you back for another pleasant experience. See you soon!

10/10 Excellent

nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the only thing is that you smell weed in the elevators and lobby frequently from losers who smoke it. No one wants to stay in a place, take a shower and wear nice perfume or cologne so they can smell good, only to get weed smell on them. The hotel really needs to kick people out for smoking weed or stinking up the elevators with it. Good location but the smell really made it unpleasant.
Stayed 2 nights in Mar 2024
Response from Maribeth Ivy Smith Front Office Manager on 31 Mar 2024
Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel clean and well-located. However, we deeply regret that your experience was marred by the odor of smoke in some areas. We take the comfort and satisfaction of all our guests seriously and will look into reinforcing our no-smoking policies to prevent such incidents in the future. Your comfort is our priority, and we appreciate your suggestions on how we can ensure a more pleasant environment for everyone.

10/10 Excellent

Kossi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice staying there.
Stayed 1 night in Mar 2024
Response from Maribeth Ivy Smith Front Office Manager on 31 Mar 2024
We're glad to hear you enjoyed your stay with us! Thank you for choosing our hotel, and we hope to welcome you back again soon for another pleasant experience.

10/10 Excellent

Gabriele

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maribeth Ivy Smith Front Office Manager on 25 Mar 2024
Thank you so much for the 5-star review! We're thrilled you had a great experience with us. Looking forward to welcoming you back soon!

10/10 Excellent

Telisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was not far from anything I did not have to drive far at all.
Stayed 3 nights in Feb 2024
Response from Maribeth Ivy Smith on 23 Mar 2024
Thank you for taking a moment to share your positive experience with us. We're delighted to hear that our property's convenient location significantly enhanced your stay, allowing you to enjoy the surroundings without the need for long drives. We understand the value of being ideally situated, and it's wonderful to know we met your expectations in this area.We hope to have the pleasure of hosting you again soon, ensuring another comfortable and convenient visit.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent Stay
Stay at Home 2s but first time here. Decent location and a friendly staff. Room was spacious but thermostat didn’t work and semi opaque blind had water stains. Bed was comfy and bath, tho small, was clean and bright. Nice fitness center.
Stayed 2 nights in Jan 2024
Response from Maribeth Ivy Smith on 23 Mar 2024
Thank you for choosing our Home 2 location for your recent stay and for taking the time to share your experience. We're pleased to hear that you found our location convenient and our staff friendly. It's also great to know that you appreciated the spacious room, comfortable bed, and our fitness center.We apologize for the issues you encountered with the thermostat and the condition of the blind in your room. We strive for excellence in every aspect of our guest experience, and it's clear we missed the mark in these areas. Rest assured, we will address these concerns to ensure they are rectified.Your feedback is invaluable to us as we continue to improve and provide our guests with the best possible stay. We hope to have the opportunity to welcome you back and deliver an even more enjoyable and flawless experience. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Cheyanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Cheyanne

Stayed 1 night in Jan 2024
Response from Maribeth Ivy Smith on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here unexpectedly the room was a great size and clean. everyone was friendly.
Stayed 1 night in Dec 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
It was our pleasure to accommodate you, especially under unexpected circumstances. We're thrilled to hear that the room size and cleanliness exceeded your expectations, and that our friendly team made your stay more enjoyable. We strive to provide a welcoming and comfortable environment for all our guests, and we're glad we could make your visit a positive one. We look forward to the opportunity to welcome you back under more planned circumstances in the future!

10/10 Excellent

ANTIONETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 1 night in Dec 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your review! We're so pleased to hear that you found your accommodations to be both clean and spacious. It's always our goal to provide a comfortable and inviting environment for our guests. We look forward to the opportunity to welcome you back for another pleasant stay.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving this hotel!!
Wonderful hotel!!! We stayed here for baseball tournament the weekend before thanksgiving. The front office lady was the sweetest and the lady who does the breakfast- Lashonda was the best also! Breakfast was great! Waffles, sausage, hash browns, ham and egg biscuits and more! We will be back!
Stayed 1 night in Nov 2023
Response from Angela B on 2 Jan 2024
Thank you so much for taking the time to write a review. We will be sure to recognize the Front Desk and F&B employees who were on duty during your stay. Thank you.

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff really want your stay to be enjoyab
Overall great experience. The coffee pot in the room still had coffee pods from last guest.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom by pool did not have any paper products. Gas grill one was out of gas and there were no tools for cleaning the grills.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 9 Oct 2023
Thank you for your 5 STAR review. Looking forward to you staying with us again!

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The road noise made sleeping very difficult!
Stayed 1 night in Sep 2023
Response from Manager on 9 Oct 2023
Thank you for your review. We apologize for inconvenience of the road noise.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Very nice hotel with a friendly, helpful staff. Location was pretty good since I had biz in downtown Panama City. My room was huge but only had a queen bed when could easily accommodate a king. Bathroom was smallish but super clean. Nice breakfast!
Stayed 1 night in Sep 2023

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Manager on 9 Oct 2023
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Zehra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Place was ckean, location is good, people are very friendly, breakfast was great! They even made a special order for us because of dietary restrictions. Thank you!
Stayed 10 nights in Aug 2023
Response from Manager on 9 Oct 2023
Thank you for your 10 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Catherine, Crawfordville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023
Response from Manager on 9 Oct 2023
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic
Stayed 2 nights in Jul 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
This was by far the best hotel I have stayed in. The staff was friendly, the rooms and common area were extremely clean and it always smelled good. We stayed 3 nights amd had zero issues.
Stayed 3 nights in Jul 2023

8/10 Good

Jannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

10/10 Excellent

Marquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and comfortable the staff was friendly and welcoming.
Stayed 3 nights in Jun 2023

6/10 Okay

Jennifer

Close to a busy road just kept hearing loud cars passing through out the night while trying to sleep. The breakfast was plain not much of variety compared to other hotels I’ve stayed at in the past.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect all the way around. Check in seamless, room was very clean, staff was friendly, great morning breakfast. This is the best hotel option, especially for families with pets. Very safe!
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and comfortable, the staff is friendly and helpful. We enjoyed our stay and have no complaints. We'll stay there again when we're in Panama City Beach
Stayed 7 nights in Jun 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
It warms our hearts to read your kind words! We're delighted to know that you found our hotel clean and comfortable, and that our friendly and helpful staff contributed positively to your stay. Your satisfaction and enjoyment are our top priorities, and it's wonderful to hear we met your expectations.We're thrilled you're already considering staying with us again when you're back in Panama City Beach. We look forward to the opportunity to welcome you back for another memorable visit.

8/10 Good

Latoya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Charlene on 5 Jun 2023
Thank you

10/10 Excellent

Erika

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, up to date & had a nice lobby/breakfast area. I loved how spacious the rooms were & convenient to the beach.
Stayed 4 nights in May 2023
Response from Charlene on 5 Jun 2023
Thank you for your feedback

10/10 Excellent

Vivekkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Good stay. Clean hotel.
Stayed 2 nights in May 2023
Response from Charlene on 5 Jun 2023
Thank you for your feedback

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Charlene on 5 Jun 2023
Thank you

10/10 Excellent

Charles H.

Stayed 1 night in May 2023
Response from Maribeth Ivy Smith Front Office Manager on 23 Mar 2024
Thank you for your 5 STAR review. Looking forward to you staying with us again!

8/10 Good

Harvey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It's a little hard to get into considering it's location but it's nice.
Stayed 2 nights in May 2023
Response from Charlene on 26 May 2023
Thank you

10/10 Excellent

DENZEL

Stayed 2 nights in Apr 2023
Response from Charlene on 28 Apr 2023
Thank you

2/10 Terrible

Aline

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2023
Response from Felicia Home2 Suites on 3 May 2023
Thank you for taking time to give your feedback. We are sorry that your stay was not to your satisfaction. Please let us know how we can further enhance your experience in the future. Thank you kindly.

10/10 Excellent

CAMILO

Liked: Cleanliness
Stayed 2 nights in Apr 2023
Response from Felicia Home2 Suites on 3 May 2023
Thank you for staying with us. We are glad you enjoyed your stay and look forward to your return.

10/10 Excellent

Andre

Stayed 1 night in Apr 2023
Response from Charlene on 28 Apr 2023
Thank you

10/10 Excellent

Pris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concerned that housekeeping walked into the room without knocking and announcing themselves, but everything else was very nice.
Stayed 3 nights in Apr 2023
Response from Charlene on 28 Apr 2023
We will share your response to our housekeeping team.Thank you for sharing and your kind words

2/10 Terrible

mathew

Stayed 2 nights in Mar 2023
Response from Charlene on 28 Apr 2023
We are unhappy you had a less than enjoyable stay.We hope you give us another chance to make your stay enjoyable.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and inviting!
Stayed 1 night in Mar 2023
Response from Charlene on 7 Mar 2023
Thank you for your kind words

8/10 Good

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Charlene on 7 Mar 2023
Thank you