2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Boardwalk Beach Hotel

2.5 out of 5
Boardwalk Beach Hotel
9600 S Thomas Dr, Panama City Beach, FL

Reviews

6.0
Rating 10 - Excellent. 339 out of 1675 reviews" "
Rating 8 - Good. 343 out of 1675 reviews" "
Rating 6 - Okay. 332 out of 1675 reviews" "
Rating 4 - Poor. 279 out of 1675 reviews" "
Rating 2 - Terrible. 382 out of 1675 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff should be able to communicate with clients they didn’t understand when I asked them for a broom and dustpan to clean up the sand off the floor otherwise it was perfect.
Stayed 5 nights in May 2024

6/10 Okay

Kaysha Ann, Columbus

Travelled with family, Travelled with partner
Disliked: Staff & service
I wasn’t that pleased with my stay.
Stayed 2 nights in May 2024

10/10 Excellent

Sakiba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Associate very friendly and helpful ❤️
Stayed 5 nights in May 2024

8/10 Good

Shawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice visit, except they charged my credit card twice for a fee, and I had to deal with showing them that it was actually charged twice and having to wait for my card to be credited back.
Stayed 1 night in May 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel for the price. I highly recommend it. We have stayed there two different times the dunes building is a great building to be in
Stayed 5 nights in May 2024

10/10 Excellent

Veleda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. The tiki bar was my fave. Would definitely stay here again!
Stayed 4 nights in May 2024

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beach access was the only good thing about the stay.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - right on the beach Recommended
Stayed 1 night in May 2024

10/10 Excellent

Romario

Liked: Property conditions & facilities
I love the hotel beach front
Stayed 2 nights in May 2024

4/10 Poor

Charles

Liked: Amenities
Disliked: Cleanliness, staff & service
It had a nice beach and pool.
Stayed 12 nights in May 2024

8/10 Good

Scott

Liked: Cleanliness
Housekeeping did not do what was written on room, had to go hunting for toilet paper, towels one day , never did full room clean.
Stayed 6 nights in May 2024

4/10 Poor

Rutilia

Disliked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service
The room was clean and okay, however there was nowhere to hang clothes and no counter space in bathroom. Bathroom had pedestal sink. Really liked the grounds and beach view.
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every time I go down to fl I get the same motel
Stayed 2 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was outstanding. Staff was courteous & helpful.
Stayed 3 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in May 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Other than the seemingly constant construction, it's my favorite place to stay. Location and affordability are important to me.
Stayed 3 nights in May 2024

4/10 Poor

Trevor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very unclean
Stayed 3 nights in May 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Quilester

Liked: Cleanliness, staff & service, property conditions & facilities
Good: All inclusive!!!! Pool, beach, restaurants, tiki bar, market!! All on site!!! Bad: Luggage rack & stairs in my building!!!👎👎👎
Stayed 2 nights in May 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
The check in was easy and quick. The room was not as advertised. Bathrooms was tiny compared to images. Found spiders in the room. Was supposed to have a room with a balcony but only had a window. Someone from the hotel was using an orange cone to reserve parking spaces close to the hotel. Overall it was good for one night just to get some sleep but i wont use them again. Not complimentary breakfast and the floors were dirty in the room when we checked in.
Stayed 1 night in May 2024

10/10 Excellent

Edmond

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities! I love that it is dog friendly!
Stayed 1 night in May 2024

6/10 Okay

Lauren

Travelled with family, Travelled with pets
Liked: Amenities
The location of the property is wonderful and in a great area right next to the beach. The rooms are dated and our sink was leaking from day one. They fixed it the next day. I would say it was worth it for the price and the location.
Stayed 3 nights in May 2024

2/10 Terrible

ashley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor must not have been swept because our feet was dirty when we walked on the floor barefooted. The bathroom was dirty, there was a man’s pair of underwear behind the toilet. The staff was rude and didn’t explain well enough where our room was. Had us walking around for 20 mins trying to find it we asked 3 times for help and barely helped us the very last time.
Stayed 3 nights in May 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Kieth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Great location! Upkeep seems to be at an all time low. Rooms were ok for the price, but bathroom was definitely uncomfortable to use. Felt like I had to tip toe around because I didn’t think it was clean and it smelled. Definitely could use some renovations. But overall family had a great time on the beach! For me and my family preferences, probably won’t book there again
Stayed 2 nights in May 2024

8/10 Good

kc

Travelled with family
Nice place for a weekend getaway
Stayed 2 nights in May 2024

6/10 Okay

Tanickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for vacation
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Great place. Big rooms friendly staff
Stayed 8 nights in Apr 2024

8/10 Good

Benelli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean location
Stayed 2 nights in Apr 2024

10/10 Excellent

michelle

Liked: Staff & service
Staff was so nice and accommodating
Stayed 4 nights in May 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was perfect cause it was comfortable..
Stayed 6 nights in Apr 2024

4/10 Poor

Wendy, Ellisville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were dirty and just really out of date.
Stayed 3 nights in May 2024

6/10 Okay

Joseph

Travelled with family and small children
Disliked: Property conditions & facilities
No private balcony and no where to put clothes had to keep everything in bag
Stayed 3 nights in May 2024

4/10 Poor

Ashlee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay here if you want sandy sheets, to beg for clean towels, and more than 2 pillows per bed. The area surrounding the hotel was great, the beach access was good and the pools were good. However, the pictures posted were misleading, the rooms were small. The staff was not friendly or willing to be helpful. We had to request room service 3 separate times after they told us it would be serviced. Wouldn’t choose to stay here in the future.
Stayed 5 nights in May 2024

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 3 nights in May 2024

10/10 Excellent

Kaci

Travelled with group
Liked: Cleanliness, staff & service, amenities
I stay here almost every time I come to the beach. The ground floor rooms ON the beach are my favorites. The staff is friendly. Everything is amazing! My only complaint to this day is if you have more than one vehicle, having to park the other in “overflow”. Because it is so far away & you can’t keep eyes on your vehicle. Other than that no complaints. One of my favorite vacation rentals!!
Stayed 3 nights in Apr 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were a little updated, but clean staff was super friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were a little outdated, but spacious enough to sleep six. The rooms were clean. The staff we meet was Super friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Peggy

Stayed 1 night in May 2024

2/10 Terrible

Lataya

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible serveice would not reccomend pictures on the website are deceiving. Roaches in the room, huge bugs and spiders, bathroom smelled of urine, walls were so dirty with gunk all on them , door did not have under gaurd so anyone could enter our hotel room complained the fisrt day i got there and they didnt fix anything until my last day very unprofessional staff members. I asled to speak with managment which never contacted me we planned on staying more says but left at 7 am the next day. Not happy with this establishment and will never come back to this place at all do not recommend
Stayed 2 nights in Apr 2024

8/10 Good

Brad

Stayed 1 night in Apr 2024

8/10 Good

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The ladies at the front desk were so sweet and helpful. Our room was a little out dated but CLEAN!! The security guards were constantly walking the property which made us feel safe. The only complaint I had was they forgot to bring us fresh towels and TP. There were 4 of us so we needed towels after the first night. Rather then keep bothering them I just went and bought a few towels and wash clothes and TP Everyone we came in contact with that worked there was so polite and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

PHILIP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach
Stayed 1 night in Apr 2024

8/10 Good

Neville

Stayed 3 nights in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean walking distance
Stayed 2 nights in Apr 2024