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Best Western Plus Coco Palu

3.5 star property
Travelers can recharge with an invigorating spa treatment at Best Western Plus Coco Palu, then dive into karaoke fun or unwind by the indoor pool

Choose dates to view prices

Located in the heart of the city, Best Western Plus Coco Palu offers a vibrant retreat. Enjoy a massage at Bliss Spa or explore four on-site restaurants. The property features an indoor pool, gym, business center, and free WiFi for work and leisure.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ₹3,776
₹4,569 total
includes taxes & fees
9 Jun - 10 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Best Western Plus Coco Palu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Best Western Plus Coco Palu?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Coco Palu on 9 Jun 2026 start from ₹3,776, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Coco Palu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Coco Palu?

Self-parking is free at this property.

What time is check-in at Best Western Plus Coco Palu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Coco Palu?

Checkout is at noon.

Where is Best Western Plus Coco Palu located?

Situated near the airport this spa hotel is in the city centre.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great hotel, we are happy! Thank you!
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Tara

Liked: Staff & service, amenities, property conditions & facilities
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Soonjong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Arrived in time for dinner, but the restaurant was all booked for one big group.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Kicho

Liked: Staff & service, room comfort

In general, good

Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not clean enough, pool staf is awful

Not as good as the name..
Stayed 1 night in Jun 2018
Verified

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new and clean hotel to stay in Palu

new hotel..clean, quiet, breakfast is good...close to airport...
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New Hotel in Palu

New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Room comfort

For the low price, I’ll excuse the shortcomings.

For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus, lokasi strategis, nyaman......................
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manado Trip Juli 2017

Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Stayed 1 night in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the middle of Palu

Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice new hptel

New hotel. Nice staffs.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

MITSUYASU

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Agustina

Stayed 3 nights in Jul 2025
Verified

8/10 Good

kie ho

Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Verified

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful