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Rating 10 - Excellent. 461 out of 718 reviews" "
10 - Excellent
461
Rating 8 - Good. 144 out of 718 reviews" "
8 - Good
144
Rating 6 - Okay. 51 out of 718 reviews" "
6 - Okay
51
Rating 4 - Poor. 30 out of 718 reviews" "
4 - Poor
30
Rating 2 - Terrible. 32 out of 718 reviews" "
2 - Terrible
32
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Mirna
Travelled with family, Travelled with family and small children
First, the deposit is $150. That is outrageous. Then false advertising. There is no indoor pool open 24 hours. Third, I was charged $12 for parking because of security. What security? I saw a women giving head in their car behind the hotel. There was no security at all. The parking lot was full, so I had to walk from a different parking lot. That was a waste of $12.00. Best part is the cockroach that was in the bathroom. I have no other choice, because I checked in at 2:00 am. Staff is rude. I asked if I could check out at 1:00 instead of 12. He said no because Sundays are the busy day. Oh bother. I used to like staying here. It's really some crappy service now.
I did get to check out late, at 1:30. I did tell them the issues. They refunded me for the parking.
Very clean and comfortable hotel! Loved that they had Starbucks and a great beverage selection! Bed and pillows are the best! Rooms are very well maintained and updated with great showers, layout, and furniture. My new favorite ❤️
We had a very cozy week-long stay. Room was clean, updated, nothing stained or worn. Appreciate having real wooden coat hangers, working hair dryer, plus fridge, microwave, iron. Staff is very friendly and helpful. Relieved that the bed was comfortable.
Robin and the front desk staff were fantastic! I was there for a funeral and really went above and beyond to make my stay as pleasant as it could be under the circumstances.
Rebecca
Stayed 1 night in Jan 2024
6/10 Okay
Allyson
8 Jan 2024
Disliked: Staff & service
Front desk clerk was very rude, he did not provided good costumer service. It’s the 2nd -3rd time I stay there and I like staying here but I won’t continue to