Palm Mall

Good hotel in a central location, very accessible and good value.

The room was clean and the staff was very friendly

We opted for Chulan over the modern skyscraper hotels for the authentic Malaysian feel to our trip. The hotel is large, staff are wonderful and has all you need with a short walk to the malls and KLCC. However, although it's not hard to imagine the grandeur this hotel had in the past, it's now a little shabby and could really benefit from some maintenance considering how busy the place is. I can't speak for every room but ours (king studio) was a disappointment to say the least not only broken elements, missing handles, not thoroughly cleaned and stains everywhere but they also seem to be suffering with roaches more than anywhereelse we'vebeen along our trip- including in the fridge!