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"By & large the staff were excellent & very courteous as well as helpful. This a lovely property that we use as a transit stop to & fro Ooty, annually. Excellent breakfast too. No time to try out all the amenities."

"Beautiful Property, British Heritage Property.. great service and staff. They are not just pet friendly but pet loving..Great location middle of all the tourist spots. Superb getaway from city life."

"Comfy room, well worth it."

"Food Quality has been definitely increased. Typically, i don't dine here during my stay. This time - due to extreme heat conditions - tried the food here and it has been improved a lot. I enjoyed the cardamom tea ( evening preparation was too good compared to the morning one) and pallipalayam cauliflower."

"Clean room"

"All aspects of the stay was good"

"Well meaning but inadequate. "

"We didn’t use. But saw ppl enjoying in pool. Spa was closed"

"Shambala is a quiet plantation stay a few kilometers away from Yercaud Lake and the other busy tourist areas. The manager, Mr. Ravi, front desk manager, Jayaram, Chef Sundar and the restaurant and maintenance staff all personally attend to you and offer really great service. The place is clean and well maintained, and there is wifi even inside the rooms."