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NH Collection Palermo Palazzo Sitano

4.0 star property
Travelers can sip coffee with the morning paper or treat themselves to rejuvenating spa treatments and delicious meals at this harbor retreat

Choose dates to view prices

Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹22,536
₹25,796 total
includes taxes & fees
16 Jun - 17 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 19 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is NH Collection Palermo Palazzo Sitano pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palermo Palazzo Sitano?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Palermo Palazzo Sitano on 16 Jun 2026 start from ₹22,536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palermo Palazzo Sitano?

NH Collection Palermo Palazzo Sitano doesn't offer parking.

What time is check-in at NH Collection Palermo Palazzo Sitano?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at NH Collection Palermo Palazzo Sitano?

Checkout is at noon.

Where is NH Collection Palermo Palazzo Sitano located?

Located in Palermo Historical Center, this hotel is within a 5-minute walk of Via Vittorio Emanuele and Via Roma. Teatro Massimo and Ballaro Market are also within 15 minutes. Giachery Station is 27 minutes by foot and Palermo Central Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 375 out of 977 reviews
Rating 8 - Good. 401 out of 977 reviews
Rating 6 - Okay. 116 out of 977 reviews
Rating 4 - Poor. 49 out of 977 reviews
Rating 2 - Terrible. 36 out of 977 reviews

Reviews

Verified

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the city. Easily walkable to many attractions. Clean, modern rooms with very friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arthur Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the location was very convenient to the major sites in the area. We enjoyed the bountiful breakfast and the clean room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities
This is one of my our NH favorites—lovely and helpful staff, impeccable rooms and a delicious breakfast buffet in the atrium. And the location is perfect for first-time visitors.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a pleasure to stay at
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Preetam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm. I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Stayed 3 nights in May 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel choice

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and would not hesitate to return.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great staff all made for an excellent stay. Thank you
Stayed 4 nights in May 2026
Verified

10/10 Excellent

AHMED ADEL MAHM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room with the balcony!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very convenient spot
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Arian

Liked: Cleanliness, amenities, property conditions & facilities
Very Bad gym Spa was closed and nobody told is while or after booking Very friendly
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort

Love Palermo

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022