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Reviews of Msquare Hotel

3 out of 5
Msquare Hotel
Jalan Rupit No 905-906, Palembang

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 13 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Very awesome helpful n polite front desk girl receptionist. Hotel souround with awesome kuliner especially Martabak Bangka Atet n also saturday night sudirman street art performance!!
Stayed 3 nights in Feb 2019
Response from Cornelia on 23 Feb 2019
Dear Mr Wong, Many thanks for your positive feedback. We will improve our service to serve you better in the future. We look forward to welcoming you in MSquare Hotel Palembang

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia sulks booking thru expedia bad experience booked 4 rooms expedia only emailed to msquare we booked 1 room only. It had caused a lot of confusion between me n hotel n unable to check in until msquare asked us to pay deposit for 3 rooms for over 1 million rupiah which i refused to pay . Initial booking made was for 3 extra guests we were charged 3 extra bed but we were denied om arrival n had to pay for 3 breakfast fees..the 3 guest are supposed to sleep on the floor n the additional extra guests fees paid was for drink n food which made me confused. However the hotel was kind enough to give us 3 extra bed. The hotel was good but not expedia was terrible
Stayed 3 nights in Nov 2018

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Msquare good choice in Palembang
Msquare is a good place for a short stay, and is in very convenient area of Palembang. Hotel is clean and comfortable, really good bargain for the price. Breakfast is good with different daily menu. Service is very good, and everyone was very helpful. Having someone on the staff ore fluent in English would be a definite plus. The neighborhood is a bit rough, but the hotel area is safe with a police station directly across the street. Near a busy road, but nice and quiet in the room, great for sleeping. Would definitely stay here again.
Response from MSquare Hotel Palembang on 12 Apr 2018
Dear Mr Blake, Greetings from MSquare Hotel Palembang. We are so delighted to know that you have had enjoyed your stay with us. We hope to see you again whenever your travel plan brings you back to Palembang. Till we meet, stay well and with our warmest, Warm Regards, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel.
Msquare has modern, updated facilities, and comfortable rooms. The different breakfast selections each day was nice. Much better than expected on a buffet style included with room. The hotel area in front is safe...there is a police station directly across from the hotel. There are plenty of restaurant and a convenience store in easy walking distance from msquare. Bed good. Room clean. WiFi strong. Indonesian cable channels only. Stayed three nights, and would stay again.
Response from MSquare Hotel Palembang on 12 Apr 2018
Dear Precious Quest, Greetings from MSquare Hotel Palembang. We are so delighted to know that you have had enjoyed your stay with us. We hope to see you again whenever your travel plan brings you back to Palembang. Till we meet, stay well and with our warmest, Warm Regards, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Msquare
Msquare provides everything you need for a very affordable price. Very friendly and helpful staff all around. Room is comfortable and great to sleep, very cozy bed. Good aircon, strong WiFi on the room, clean and good hot water shower. My only complaint no international cable channels. Location is good close to many attractions in Palembang. Would definitely stay here again.
Stayed 1 night in Feb 2018
Response from MSquare Hotel Palembang on 12 Apr 2018
Dear Precious Quest, Greetings from MSquare Hotel Palembang. We are so delighted to know that you have had enjoyed your stay with us. We appreciate your feed back so we can improve our service over the time. We hope to see you again whenever your travel plan brings you back to Palembang. Till we meet, stay well and with our warmest, Warm Regards, Hotel Manager

8/10 Good

nandha, singapore

Liked: Cleanliness, staff & service, room comfort
Value for money
The receptionist were really helpful, even though we couldn't communicate properly they took lot of effort with translators to help us !
Stayed 3 nights in Nov 2017
Response from MSquare Hotel Palembang on 9 Dec 2017
Dear Nandha, Many thanks for staying with us. We hope you enjoy your stay and we are looking forward to serving you better in the future.

10/10 Excellent

Gusteau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Andai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended hotel
less noise, but ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Izu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Hotel
The staff were very friendly and helpfull. Can check in early. The room a little bit small buat just nice for 2 person. However the room was clean.

8/10 Good

Tuan Anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in shoping area.
Good hotel. Provide good service. The room is clean and tidy. Its in the city of pelambang and in the shoping area.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Netjes hotel, basic, maar alles is aanwezig. Vriendelijk personeel.
Stayed 1 night in Nov 2018
Response from MSquare Hotel Palembang on 11 Nov 2018
Thanks for staying with us and your feedback. We will improve our service and look forward to meeting you next time when you visit Palembang.

8/10 Good

CHING I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from MSquare Hotel Palembang on 14 Sept 2018
谢谢你和我们在一起。感谢您的反馈

8/10 Good

YUNEJU

Liked: Staff & service
이용후기
서비스는 아주 만족 하나 시설면에서 약간부족함.
Stayed 6 nights in Aug 2018
Response from MSquare Hotel Palembang on 14 Sept 2018
우리 랑 같이있어 줘서 고마워. 의견을 보내 주셔서 감사합니다.

10/10 Excellent

Kaseri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from MSquare Hotel Palembang on 13 Apr 2018
Dear Mr Kaseri, Greetings from MSquare Hotel Palembang. We are so delighted to know that you have had enjoyed your stay with us. We hope to see you again whenever your travel plan brings you back to Palembang. Till we meet, stay well and see you soon.

8/10 Good

HAGM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel voor redelijke prijs
Prima hotel voor een mooie prijs in het centrum
Response from MSquare Hotel Palembang on 14 Apr 2018
282/5000 Geachte HAGM, Groeten van MSquare Hotel Palembang. We zijn zo opgetogen dat je hebt genoten van je verblijf bij ons. We hopen je weer te zien wanneer je reisplan je terugbrengt naar Palembang. Totdat we elkaar ontmoeten, blijf goed en met onze warmste, Hartelijke groeten, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel baru yang ekonomis dan strategis
Saya menginap 2malam untuk urusan bisnis dg harga promo tanpa breakfast, pelayanan ramah dan baik, bersih, langsung dapat room up grade plus breakfast. Benar2 kejutan. Jika bawa mobil tempat parkir sangat terbatas.

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
セキュリティがしっかりとしたホテル
２０１６年９月にオープンした新しいホテル。宿泊費の値段の割には朝食はおいしい。気さくな中国人が支配人をしている。部屋数はそれほど多くなくセキュリティはしっかりしている。