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Reviews of Aparthotel Adagio Access Palaiseau Saclay

3 out of 5
Aparthotel Adagio Access Palaiseau Saclay
6 Boulevard Gaspard Monge, Palaiseau

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 99 reviews" "
Rating 8 - Good. 34 out of 99 reviews" "
Rating 6 - Okay. 5 out of 99 reviews" "
Rating 4 - Poor. 7 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Tobias

Business traveller
Liked: Cleanliness, room comfort
A nice, simple functional stay.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Cheap & clean, but an awful sleeping experience
I was unfortunately very disappointed with my one night staying here. The room claimed to be set at 19C, with air-conditioning as an option to make it even cooler. However, the room stayed around 24C overnight and the coolest the AC would go was 22C with barely any power. In order to get any airflow I had to keep the window wide open and the lack of shade / bug net on the window meant that it was exposed to the elements and insects (on top of the mosquitoes that were already in the room when I checked in). I asked reception to fix it, which didn't do anything, and they couldn't even provide a small fan to help. On top of that, since the hotel was fully booked, there were no alternative rooms to move into and they didn't seem fussed that the room was way too hot to sleep in.
Stayed 1 night in Oct 2023

4/10 Poor

Kenzington

Business traveller
Disliked: Cleanliness, room comfort
No air conditioning, mosquitos in the room, my bed was in the wall (as a murphy bed) and hadn't been made, and my shampoo and soap were empty
Stayed 1 night in Oct 2023

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Patricia on 2 Dec 2021
Cher Client, Merci d'avoir noté votre expérience. Pourriez vous nous en dire un peu plus ... ? Qu'aurions nous pu faire pour améliorer votre satisfaction ? A bientôt, j'espère

4/10 Poor

Verified traveller

Business traveller
the smelled "old man" in the room. too expensive for what you get you do not feel comfortable
Stayed 2 nights in Nov 2021
Response from Patricia - Adagio Access Saclay Palaiseau on 30 Nov 2021
Dear Guest, Thank you for your comments, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice
Clean and efficient, very satisfied by this stay
Stayed 1 night in Jul 2020
Response from Jérémy Vercoutère Directeur on 10 Aug 2020
Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice new hotel with large fresh studios in a quiet area with good connection to Massy and Paris.
Stayed 2 nights in Jan 2020
Response from Jérémy Vercoutère Directeur on 13 Jan 2020
Dear Sir Edgar, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size and well equipped with enough items to enable simple meals to be prepared. An oven wouldn't have gone a miss and the location is not ideal unless you have a car
Stayed 3 nights in Aug 2019
Response from Anne-Laure DABRIOU on 23 Aug 2019
Dear The entire Adagio team joins me in thanking you for your comments. We were delighted to read that you appreciated the concept of an aparthotel, despite the lack of an oven. The transport network on the Palaiseau Saclay plateau is in full development, for the moment buses 91.06 and 91.10 from Massy Palaiseau to the RER station are the fastest way to get to our establishment. Nevertheless, we hope to see you back with us soon. Sincerely

2/10 Terrible

Jackie, USA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very isolated location. Hard to commute elsewhere especially during week-ends
Stayed 6 nights in Jul 2019
Response from Jérémy Vercoutère Directeur on 31 Jul 2019
Dear Customer, Thank you for taking the time to send us your comments. I am sorry to learn that the location was not good for you. We have bus for go to the train station direction Paris or Versailles. The staff is at the guest service for many information concerning all the transport. Kind regards,"

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
This is a new hotel in an area that is very much under construction. This means, there is very little around, except one very nice bakery and a goof grocery store, some dormitory for college students. But the most disappointing part for us was that from the beginning, it was very clear that the staff were either overwhelmed/busy or not trained well. They were late to prepare the room for checkin, the rooms are tiny, and not at all like what you see on the pictures online (the images shown under the rooms are actually pictures of the lobby). There was very little information given to customers and every question illicited, a ‘you should know the answer’ kind of response. They don’t regularly clean the rooms or at least restock supplies for you to do your own cleaning. It is a an ordeal to get soap, towels, or anything you need for the room. The breakfast was disappointing for 9 euros, do yourself a favor, go around the corner to the nice bakery for a much better experience.
Stayed 14 nights in Jun 2019
Response from Jérémy Vercoutère Directeur on 8 Jul 2019
"Dear Customer, Thank you for taking the time to send us your comments. I am sorry to learn that the service provided by my staff was not up to standard. So that we can improve the quality of the service we provide, we would like to receive further details regarding your stay. I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next time. Kind regards,"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Jérémy Vercoutère Directeur on 3 Jul 2019
Bonjour, Nous vous remercions pour votre note. En espérant vous revoir chez nous. Cordialement.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Jérémy Vercoutère Directeur on 3 Jul 2019
Bonjour, Nous vous remercions pour votre note. En espérant vous revoir chez nous. Cordialement.

8/10 Good

MIKAELA

Liked: Cleanliness, property conditions & facilities, room comfort
Stay in Saclay
Modern hotel, convenient on the Saclay plateau close to Polytechnique. Room is new, spacious and bathroom nice. The lobby breakfast area nicely decorated. Sticky floor at breakfast and produce not refilled straight away , so some room for improvement by appropriate staff training for example.
Stayed 1 night in Jun 2019
Response from Jérémy Vercoutère Directeur on 1 Jul 2019
Dear MIKAELA, Thank ou for your comment and your note. Sorry for the beakfast service. I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next time. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Awesome
Amazing and Awesome. It has been a great experience. You could not expect anything else. Everything was so perfect and convenient. You must go for it.
Stayed 7 nights in May 2019
Response from Jérémy Vercoutère Directeur on 4 Jun 2019
Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was almost new but the staff were helpful and knew just how they could help
Stayed 2 nights in Feb 2019
Response from Jérémy V. Directeur on 4 Mar 2019
Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comments about Adagio Access Palaiseau Saclay, which encourage us to maintain the quality of our welcome and services.

10/10 Excellent

isabel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

éric

Stayed 1 night in Aug 2023

8/10 Good

Alain

Stayed 2 nights in Jul 2023

6/10 Okay

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Etablissement très correct pour ce qui concerne l’hébergement : chambres propres, confortables, bien équipées. Mais petit déjeuner mal organisé (2 matins sur les 4 passés à l’hôtel) et insuffisant : pas de mug à café, pas de verre, réappro des aliments au compte-gouttes, visiblement un problème d’efficacité du personnel !
Stayed 4 nights in Jul 2023

2/10 Terrible

Pascal

Disliked: Cleanliness, room comfort
Remboursement impossible malgré avoir payé une assurance et justifié de l’annulation de mon vol à cause des grèves… Des mois plus tard, toujours impossible d’obtenir la facture.
Stayed 1 night in Mar 2023

4/10 Poor

Lionel

Travelled with family
Disliked: Cleanliness
Chambre très sale
Chambre très sale!
Stayed 1 night in Jun 2023

4/10 Poor

Sadek

Disliked: Cleanliness
Accueil pourrait être plus avenant !
Accueil assez froid , Douche sans rideau lit et coussins inconfortable, Petit déjeuner correct
Stayed 4 nights in Apr 2023

10/10 Excellent

Denis

Stayed 3 nights in Apr 2023

10/10 Excellent

Fabien

Travelled with family
Liked: Cleanliness, room comfort
Parfait
Nous avons passé une très bonne nuit en famille. La petite kitchenette a été très pratique. Quartier calme (cité universitaire) mais nous étions sur la période de vacances.
Stayed 1 night in Apr 2023

8/10 Good

Roberto

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

stephane

Liked: Cleanliness
Disliked: Room comfort
Pas d'eau chaude au réveil ! Douche froide !
Stayed 1 night in Feb 2023

10/10 Excellent

Patrick

Stayed 4 nights in Jan 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort
Bon établissement.
Un séjour de travail toujours au top dans cet établissement. Nous avons eu même l’honneur d’apercevoir la mère noël toute vêtue de rouge 😉.
Stayed 4 nights in Dec 2022
Response from Mère noël on 7 Jan 2023
Toute l’équipe Adagio Access Palaiseau Saclay vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié votre séjour dans notre établissement. Nous espérons vous revoir très bientôtLa réception

8/10 Good

cedric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartement très agréable pour un arrêt de une nuit prix très correct pour 4 personnes juste un bémol sur la ventilation qui fonctionne sans arrêt même la nuit.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort
Super
Super séjour comme toujours.
Stayed 4 nights in Dec 2022

10/10 Excellent

mickael

Travelled with family
Liked: Cleanliness, room comfort
Très confortable et pratique pour une famille avec un enfant .
Stayed 1 night in Oct 2022

8/10 Good

SEVERINE

Stayed 1 night in Sep 2022

8/10 Good

Jeanine

Liked: Cleanliness, amenities, property conditions & facilities
Very interesting was coming in a completely new district for Paris, where a lot of high tech was brought together. I had chosen it for its place in my route from the south of France to (for the next day) the further route to Amsterdam. Nice to see this, do drive and to walk here a bit, en very, very quiet during the night.
Stayed 1 night in Jul 2022

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, room comfort
REPOSANT ET CALME
Séjour confortable et très calme. Appartement propre et bien équipé. Suggestions: sel et poivre dans l’appartement serait un plus. Déjeuner offert avec plus de variétés de menu.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Propre, moderne et bien décoré. Chambre confortable.
Stayed 1 night in Feb 2022

10/10 Excellent

Létitia

Stayed 1 night in Dec 2021
Response from Patricia - directrice Adagio Palaiseau Saclay on 23 Dec 2021
Merci Létitia ! Toute l'équipe de l'Adagio Access Palaiseau Saclay est très heureuse que vous ayez apprécié votre séjour parmi nous. Nous vous souhaitons de belles fêtes de fin d'année, A bientôt

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Patricia on 7 Dec 2021
Merci !!!! Merci beaucoup ! A très vite, nous l'espérons :-)

10/10 Excellent

Lisette

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Patricia, Directrice Adagio Saclay Palaiseau on 30 Nov 2021
Chère Lisette, Merci beaucoup, cette belle note nous ravit ! A bientôt

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021
Response from Jérémy Vercoutère Directeur on 14 Sept 2021
Bonjour, Nous vous remercions pour votre note et nous sommes ravi de voir que le séjour vous ai plu. A bientôt.

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from Jérémy Vercoutère Directeur on 23 Aug 2021
Bonjour Monsieur Kevin, Nous sommes ravi de voir que le séjour vous ai plu et nous vous remercions pour votre note. A bientôt chez nous

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Jérémy Vercoutère Directeur on 11 Aug 2021
Bonjour, Nous sommes ravi de voir que le séjour vous ai plu. Merci pour votre note. Cordialement.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2021
Response from Anne-Laure DABRIOU Chef de Réception on 19 Apr 2021
Un grand merci à vous pour cette superbe note.

8/10 Good

Denis

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2021
Response from Jérémy Vercoutère on 23 Mar 2021
Bonjour Monsieur Denis, Nous vous remercions pour votre note. Cordialement

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Jérémy Vercoutère on 8 Oct 2020
Bonjour Monsieur Thomas, Nous vous remercions pour votre note, nous sommes ravi de voir que le séjour vous ai plu. A bientôt. Cordialement. Jérémy Vercoutère Directeur

10/10 Excellent

Marie-Claire

Business traveller
Liked: Cleanliness, room comfort
Je recommande vivement cet hôtel
J'ai été agréablement surprise par ce studio. Tout était parfait, confort, espace, propreté, eclairage, équipements. Je recommande vivement cet hôtel.
Stayed 2 nights in Sep 2020
Response from Jérémy Vercoutère on 7 Oct 2020
Bonjour Madame Merzeau, Je vous remercie pour votre note et surtout pour vos commentaires. Je suis ravi de voir que le concept, la propreté et le confort de nos studios vous ai plu. A bientôt chez nous. Cordialement Jérémy Vercoutère Directeur

10/10 Excellent

BARREAU

Travelled with family
Liked: Cleanliness, room comfort
Excellent hôtel
Excellent hôtel le personnel est d'une gentillesse et tout est parfait de la chambre au petit déjeuner et parking sécurisé pour notre remorque venant de Vendée!
Stayed 1 night in Aug 2020
Response from Jérémy Vercoutère on 3 Sept 2020
Bonjour Madame et Monsieur Barreau, Nous vous remercions pour vos commentaires qui nous touchent. Nous sommes ravi que le concept Adagio Access vous ai plu et que notre accueil soit mis en avant. En espérant vous revoir bientôt chez nous. Cordialement. Jérémy Vercoutère Directeur

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Jérémy Vercoutère on 27 Aug 2020
Bonjour Monsieur Alexander, Nous vous remercions pour votre note. A bientôt. Jérémy Vercoutère Directeur

6/10 Okay

didier

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Jérémy Vercoutère Directeur on 10 Aug 2020
Cher Client, Je vous remercie d'avoir pris le temps de nous faire part de vos commentaires. Je suis désolé d'apprendre que le service rendu par mes équipes n'ait pas été à la hauteur. Afin de pouvoir nous améliorer, nous aimerions avoir plus de détails sur votre séjour. J'espère vivement que nous aurons l'occasion de vous accueillir une nouvelle fois pour vous offrir une meilleure expérience. Cordialement,