Palacio de Congresos de Ibiza

Nice location. Beautiful views from adult pool area. Well appointed rooms (illy coffee and Molton Brown products). Staff is friendly but useless. Coffees ordered did not arrive, check in took long, they tried to upsell us on an “special offer” that was way above Expedia pricing. Also upon arrival there was no electricity in the room and later one of our bathrooms turned out to have no water. All was fixed quickly but I expect not to have to call for these basics at this price. An apology never came either. Lastly: I think the Laguna/kids area pool is subpar: fake grass, muddy lounging area, hot; no views. Feels more like a three star area