BBQ/picnic Area

Reviews of Red Roof Inn Paducah

2 out of 5
Red Roof Inn Paducah
5106 Cairo Rd, Paducah, KY

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 376 out of 1000 reviews" "
Rating 6 - Okay. 192 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Olivia RediResponse Specialist on 11 May 2024
Hello Carl, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Paducah and I are delighted to see your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accomodating.
Stayed 1 night in Apr 2024

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and price. Everything in Paducah is not far. So staying at exit 4 or 3 does not matter. This hotel was a good price. I needed a clean, safe, comfortable room and bed.
Stayed 2 nights in Apr 2024
Response from Recordo, Rediresponse Specialist on 12 Apr 2024
Hey Stacie,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Paducah. A clean safe and comfortable experience is what Red Roof aim to provide and we are proud to see you were able to get that experience. I'm happy you were pleased with our competitive rates and convenient location. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Barbara

Convenient location.
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 12 Apr 2024
Dear Barbara,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Paducah. It's thrilling to see our location was convenient for your travel needs. Red Roof value you as our guest and welcome your 10/10 score. Thank you again for sharing your experience. Red Roof look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Okay

Diana

It was ok staff was nice
Stayed 1 night in Apr 2024
Response from Sashauna RediResponse Specialist on 7 Apr 2024
Dear Diana,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PADUCAH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Good

Bill

Travelled with family
T
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on 3 Apr 2024
Dear Bill, We at the RED ROOF INN PADUCAH are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Chris&Tami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the right price
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 25 Mar 2024
Dear Chris & Tami,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PADUCAH. I was happy to read you was pleased with our clean and affordable hotel. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lisa, Warner Robins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 25 Mar 2024
Hello Lisa,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I truly appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist

4/10 Poor

Jorge

Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on 17 Mar 2024
Hello Jorge, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Paducah and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adraine Rediresponse Specialist on 16 Mar 2024
Hello Terence, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Terrible

Jacoyce

Travelled with family
Disliked: Staff & service, amenities
I was told I wasn’t allowed to have guest even though my guest never stepped foot in the room we were outside in the parking lot and when I went to renew my stay I was told I’m not allowed to have visitors of any kind but was told that before I had already stayed 1 week
Response from Carla RediResponse Specialist on 8 Mar 2024
Dear Jacoyce,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as you were unable to have visitors during your stay. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. In the future when making a reservation at any of our Red Roof properties, you can contact the property to get information in regarding to the policies. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Terence

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on 6 Mar 2024
Dear Terence,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PADUCAH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice, clean hotel. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place I love the Red Roof inn. Clean rooms and good price.
Stayed 1 night in Feb 2024
Response from Recordo Rediresponse Specialist on 17 Feb 2024
Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Paducah. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. It's wonderful to hear that our clean and affordable property met your expectations. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Candy

Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on 10 Jan 2024
Hello Candy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Paducah and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management

10/10 Excellent

Jack, Savannah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay it's right off the interstate and very convenient. Parking areas are well lit
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on 4 Jan 2024
Dear Jack,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PADUCAH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be convenient and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Rysa, Loves Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on 1 Jan 2024
Dear Rysa,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Paducah and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Dec 2023
Response from Oshane RediResponse Specialist on 13 Dec 2023
Dear Matthew, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PADUCAH. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the good customer service. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely, Red Roof Management

8/10 Good

Richard, Mahomet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, quiet and dog friendly. We choose Red Roof Hotels because there is no additional charge for dogs.
Stayed 1 night in Nov 2023

4/10 Poor

Taylor

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk staff were so kind and accommodating, this is definitely where you’re getting what you pay for. The room had an odor and melt a bit mildew like. We did have a couple, im assuming, having an argument in their room and it could be heard from all the way down the hall. If you’re looking for somewhere to get you by for a night, this will do. But sometimes paying a few extra dollars is worth it to be somewhere a little nicer.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 16 Nov 2023
Hello Taylor,We are sorry to hear your recent experience at the Red Roof Inn Paducah did not meet your expectations. It's great to read that you were pleased with the hospitality of our staff. I was saddened to read that your stay fell short of your expectations due to the odor of the room, and the noise disturbances you encountered. Red Roof are utterly disappointed to learn that you encountered these distasteful situations.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Kerry

Stayed 3 nights in Nov 2023
Response from Gabrielle RediResponse Specialist on 11 Dec 2023
Thank you for taking a moment to leave a review, Kerry. The staff and I at the Red Roof Inn Paducah appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

6/10 Okay

james, greenleaf

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Next to truck park, easy to find and access; no charge for dog, and plenty of room for dog walk. Access cards were iffy, especially from building exterior. Very small bathroom. No breakfast; coffee just from small maker.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 12 Nov 2023
Dear James,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Paducah. It's great to read that you found our location to be convenient to your travels. In regards to breakfast, this is not a listed offer at this location. However, we do have a few restaurants that is within a mile.Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 12 Nov 2023
Hello Harold,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Paducah appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 31 Oct 2023
Hello John,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Paducah appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

JAMES

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady, which I've forgot her name now, was extremely nice & took good care of me. I travel with my service dog & on oxygen as well. She gave me a room right next to the door so I didn't have far too go when taking my dog out or unloading my car. My AC was leaking water a bit so it had towels underneath it & were soaked. So I called the desk & in no time she was there removing the old & putting new ones in. And mind you, she was the only one working @ the time & the hotel had sold out for the night. So I want to give her a shout out for handling & doing the great job that she did. I would definitely stay here again. I yet to have a bad stay @ a Red Roof Inn!
Response from Tianna RediResponse Specialist on 27 Oct 2023
Hello JamesThank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Paducah. It's great to see you enjoyed your stay, resulting in a 5/5 score. It also rewarding to read that you enjoyed the hospitality of our staff. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 12 Nov 2023
Hello Robert,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Paducah appreciate your 5/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Air conditioner made noise, bathroom fan made noise, hole in tub/shower filled with caulking, shower head pipe loose,
Stayed 1 night in Oct 2023
Response from Toni-Ann RediResponse Specialist on 4 Oct 2023
Hello Jim, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 3/5 score. The issues you brought to our attention regarding noise disruptions, a loose pipe and caulking in the tub are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

2/10 Terrible

Jasmine

Travelled with family
I wouldnt even give it 1 star. I honestly almost just left and slept in my car. Walls were gross, smoke detector was brown, shower floor was gross. The room smelled like mold and feet. A spider crawled on me in my sleep, these sheets were dirty, i would never ever in my life sleep here again or recommend anyone to.
Stayed 1 night in Sep 2023

4/10 Poor

judy

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Room was dirty, especially the bathroom. Bugs in the dresser drawers. No food options within walking distance. Front desk staff was good.
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on 30 Sept 2023
Dear Judy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Paducah. I am glad to read that you were pleased with the front desk staff. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported, the uncleanliness of the room and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay.
Hotel was clean. When I arrived to check in I had to stand and wait for almost 7 minutes before anyone came to the front desk from the back. The ppl down from us had dogs in there room and they barked all night, we was in a no smoking room but when we went out Into the hallway to get ice the smell of marijuana was so strong.
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on 29 Sept 2023
Dear Amy,We are sorry to hear your recent experience at the Red Roof Inn Paducah did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled horrible like mold & weed. Also the bed was terrible…we stayed only 4 hours and left it was not good.
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on 25 Sept 2023
Dear Cynthia,We are sorry to hear your recent experience at the Red Roof Inn Paducah did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 Excellent

MyHanh

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy to stop here Will do it again
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on 21 Sept 2023
Hello Myhanh, Thank you for your review and 5/5 rating of our Red Roof. We are glad to know that you were pleased with your stay with us. Our team will always try to ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist - Redroof

6/10 Okay

peter

Travelled with group
Liked: Staff & service
It was a nice room but had a terrible smell like an animal had been in the room.
Stayed 2 nights in Sep 2023
Response from Kerry-Lee RediResponse Specialist on 13 Sept 2023
Dear Peter, Thank you for taking part in our guest survey following your stay at the RED ROOF INN PADUCAH. It’s great to hear the room was nice. You however indicated the room smelled. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-LeeRediResponse Specialist

2/10 Terrible

Andrew

Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on 5 Sept 2023
Hello Andrew, I sincerely apologize that your stay didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

4/10 Poor

Leah M

Liked: Staff & service
Disliked: Cleanliness, room comfort
inconvwenient location.
Although the room was spacious, the floor was sticky and the mattress was very uncomfortable. Also, there were no restautants in the area. You had to get in your car and drive to the next exit for food. The road leading up to the motel was full of large potholes - drive at your own risk.
Stayed 1 night in Aug 2023
Response from Kamaria RediResponse Specialist on 4 Sept 2023
Dear Leah,Thank you for taking the time to tell us about your experience at the RED ROOF INN PADUCAH. It's great to hear that you found the room to be spacious. However, I am sorry that your experience did not meet your expectations prompting your 2/5 score. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

8/10 Good

Tracy

Stayed 1 night in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on 2 Sept 2023
Hello Tracy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on 29 Aug 2023
Hello Ellen,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PADUCAH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was nice.
Stayed 1 night in Aug 2023
Response from Kamaria RediResponse Specialist on 22 Aug 2023
Dear GINGER,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PADUCAH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Antonio,RediResponse Specialist on 21 Aug 2023
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

8/10 Good

BEVERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Clean room, AC worked great, tiny bathroom but we got a great sleep for a cheap price!
Stayed 1 night in Aug 2023
Response from Tianna RediResponse Specialist on 18 Aug 2023
Hello Beverly,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Paducah. It's a pleasure to hear that you were pleased with the cleanliness of the room and the air conditioner. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We value you as a our guest and welcome your 8/10 score.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRediResponse Specialist

8/10 Good

bill

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Gabrielle RediResponse Specialist on 12 Aug 2023
Thank you for taking a moment to leave a review, Bill. Myself and the staff at the Red Roof Inn Paducah appreciate your 4/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

10/10 Excellent

Deborah

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Xao RediResponse Specialist on 7 Aug 2023
Thank you for sharing your 5/5 rating with us, Deborah. Our staff at the Red Roof Inn Paducah was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 Good

ROBERTO

Travelled with partner
Convenient location
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on 2 Aug 2023
Hello Roberto,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you found our location to be convenient. We value you as our guest and appreciate your feedback. Thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely, TiannaRediResponse Specialist

6/10 Okay

Robin

Liked: Cleanliness, staff & service, room comfort
Not too happy
The place was ok and just that. There was nothing special about it plus no elevator it had stairs and that’s not good when your carrying all of your luggage up the stairs. Plus no continental breakfast only coffee. So I wasn’t happy about all that.
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on 2 Aug 2023
Hello Robin, I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Paducah. In regards to breakfast, this is not a listed offer at this location. We value you as a our guest and welcome your business. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Tianna RediResponse Specialist

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Antonio,RediResponse Specialist on 21 Jul 2023
Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PADUCAH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

8/10 Good

Mario

Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on 6 Aug 2023
Thank you for sharing your 4/5 rating with us, Mario. Our staff at the Red Roof Inn Paducah was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 Good

constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quick check-in dog friendly
Good location but on/off ramp closures makes getting to the hotel difficult and lots of potholes. Not the hotels fault. Pro: I stayed here before, quick check-in. Con: Strong bleachy odor in room.
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on 15 Jul 2023
Thank you for sharing your feedback with us, Jeffery. The team at the Red Roof Inn Paducah was pleased to know that you were fond of our good location and our quick check-in process. However, you made mention of the closed on / off ramp and that there was a strong bleach odor in the room. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

4/10 Poor

Hayes W

Disliked: Cleanliness, staff & service
Beware
When I got their the computer system was down, so I had to wait to check-in even through I show my itinerary. Check in and had to pay up front got no receipt. Service to the room was bad. They only time they clean is every other day. When it was time to check out the person looked like he did not work their. He had no form of identity that should have represented The red roof inn. Will not recommend this place. Their is a lot of room to improve that management can do professionally.
Stayed 2 nights in Jul 2023
Response from Chevanese RediResponse Specialist on 8 Jul 2023
Dear Hayes,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. I was saddened to read that your stay fell short of your expectations due to the issue you encountered at check-in, the poor room service, along with the other concerns highlighted which hindered your experience. Please accept my apology. Nevertheless, your feedback is important to us and will will be taken into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely, Chevanese RediResponse Specialist

6/10 Okay

Ariel

Stayed 2 nights in Jun 2023
Response from Kerry-Lee RediResponse Specialist on 2 Jul 2023
Dear Ariel, We at the RED ROOF INN PADUCAH appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

4/10 Poor

Peter, Washington

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a little worn out.
Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on 27 Jun 2023
Hello Peter, It’s saddening to see we have been scored a 2/5 following your recent stay with us at the RED ROOF INN PADUCAH. It’s an absolute disappointment reading how displeased you were with you stay as you stated the property was a little worn out. Your comments are encouragement as were aim to continuously provide better stays for all our guests. Thank you again for your feedback. It would be our pleasure for you to make your experience better with us in the future. Sincerely, Kerry-Lee RediResponse Specialist