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Reviews of Holiday Inn Express Hotel & Suites Paducah West, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Paducah West, an IHG Hotel
3996 Hinkleville Road, Paducah, KY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 554 out of 674 reviews" "
Rating 8 - Good. 101 out of 674 reviews" "
Rating 6 - Okay. 5 out of 674 reviews" "
Rating 4 - Poor. 9 out of 674 reviews" "
Rating 2 - Terrible. 5 out of 674 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, amenities
?
Stayed 1 night in May 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Amenities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, safe, and convenient.
Stayed 1 night in Apr 2024

8/10 Good

Marie

Stayed 1 night in Apr 2024

10/10 Excellent

zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay, so that tells you I was very satisfied.
Stayed 3 nights in Apr 2024

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the quilt show
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Melinda

Travelled with partner
Liked: Amenities
Everything was very clean and a very nice breakfast. There was quite a bit of road noise.
Stayed 1 night in Apr 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis & Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and helpful staff, clean room and very nice public area. We enjoyed the evening cookies while we played cards in the dining area.
Stayed 1 night in Mar 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Checknin eas simple and pleasant 😎
Stayed 2 nights in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Madilyn

Stayed 1 night in Mar 2024

8/10 Good

Luciana, Concordia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Had fresh baked cookies when we arrived. Was very nice and quiet. The beds were ok. Room smelled like stale smoke, but not too horrible. Not sure why it smelled that way. Could have been in the wallpaper. Room was nice and clean. Had a great breakfast. Staff was very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Janice

Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful! All was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Shadoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Clean and staff was friendly!
Stayed 2 nights in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times on our way home. The room is always very clean and the bed is so comfortable. The staff is always very polite and helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cecil

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was wonderful. From the checkin desk to the sweet lady who staffed the breakfast bar.
Stayed 1 night in Feb 2024

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for an excellent stay in Paducah. From welcome at the front desk to the cheerful, helpful breakfast attendant our stay was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to hotel in Paducah
This is our go-to hotel in Paducah. It’s very nice. Always clean. Friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with family
Near freeway but not noicy.
Stayed 1 night in Jan 2024

4/10 Poor

Rachanee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It was dated and it looked clean. Bathroom caulk had embedded mold and the room smelled musty. Must be hidden mold. I will not say here again and I do not recommend it.
Stayed 1 night in Jan 2024

8/10 Good

Christine M

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total a little dated, but overall met our needs
Stayed 1 night in Jan 2024

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT place to stay!
This was one of the best Holiday Inns I’ve stayed at! The staff was super friendly, the rooms were excellent, and the breakfast was delish!
Stayed 1 night in Jan 2024

8/10 Good

Martha

Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, room comfort
The breakfast was great. The server was very helpful. The shower head holder was broken in the accessible bathroom 🙁
Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a holiday inn express it exceeded my expectation he!
Stayed 1 night in Dec 2023

10/10 Excellent

Stacie

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff was helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th Anniversary
Nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very comfortable. It was comfortable. Great breakfast. Staff wax
Stayed 1 night in Nov 2023

10/10 Excellent

Holli

Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness
Great service and friendly staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy, clean, friendly. Great!
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Troy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Joe, Joliet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly and nice, especially the lady serving breakfast. Thank you
Stayed 1 night in Oct 2023