Pacung Trip

I loved this hotel! It is so worth it! Amazing service, amazing rooms, spa, restaurant, everything!!! This was the best experience and customer service I have seen!

Our room was very nice. AC worked fine. The area is quiet. The beaches are nice but need to be cleaned several times a day as garbage (mostly soft plastic) is an issue, not just on this beach but throughout Indonesia. Merusaka can't address all the oceans, but they can keep the one in front of their resort clean. After every swim I came to shore with handfuls of plastic. At the least there should be recycling or garbage cans close to the beach so the swimmers can dispose of the garbage they pick up. Again, I strongly encourage the resort to hire a full time person to clean the beach and the ocean in front of the resort of garbage, and to perhaps work with the adjacent resorts to expand this service to the broader beach. It will make a difference. Until I cleaned up the plastic myself, I observed the same pieces moving up and down the beach. After focussing for 30 minutes or so on clean up, it was remarkable the difference that made! One employee can make YOUR resort stand out among the others.

The resort was very clean and well maintained. A serene environment. Beautiful room and private peaceful pool. The sounds of the waterfalls and birds truly kept me grounded. The staff was exceptional from even before I arrived communication was so great. They were beyond kind and accommodating. I cannot wait to return.

The staff and the food are amazing. However, the block where I stayed and my room were badly in need of renovation. Damage to the floor tiles in my room could have led to cut feet if I hadn't worn flip flops and paid careful attention to where I was walking.

This is an excellent boutique villa with 100% privacy, relaxation, pampering, convenience, well maintained, and true Bali experience.