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"Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation."

"Employees are really good. They were so polite and helpful."

"Super bien"

"The main restaurant offer a terrible service. We order lunch with some steaks, and the plate took almost 45minutes ti arrive, and it came cold and not on the term requested for cooking."

"Unfortunately, breakfast experience wasn't good, the service from the staff was very deficient make you feel like it is just a compromise to serve. In addition, just one type of milk, can OJ in a tropical country, and third-class portion of fruit. I'm sorry about my opinion, but I visited the hotel years ago and the experience was totally different"

"Great buffet breakfast friendly staff great service "