Pac Nam Trip

First, the staff was great. Always helpful. the location was awesome, couldn’t be better. But, the building needs updating, the bedding and towels were not the best quality. The towels did not smell as fresh as other hotels. But overall we would stay again.

Spacious and clean room! AC and wifi were good! Great location!

I had an excellent experience with the hotel staff—their courtesy and warm welcome truly stood out. They were always proactive in offering help and went above and beyond to make sure everything was comfortable. What impressed me most was their willingness to suggest great tourist spots and guide us with genuine care. Their support made the entire stay much more enjoyable. I would give 100% credit to the staff for making this experience so memorable. Highly appreciated!

​We stayed at Hotel du Lac Signature for one night before traveling to Sapa, and it was absolutely perfect. Every detail—from the prime location and pristine rooms to the delicious breakfast and relaxing spa—exceeded our expectations. ​The staff were incredibly kind, but special thanks must go to the Guest Manager, Rose. Her exceptional service was truly commendable and made our stay stand out. Honestly, the service level here felt even superior to the 5-star Hotel de la Coupole we visited in Sapa. ​My spouse and I are already planning a return trip to Hanoi just to stay here again. Highly recommended!

CLEAN and close to the action. In side street. Good breakfast very helpful staff