Paamul Trip

The Good: Great location - within walking distance of shops and restaurants. Security stationed next door made the area feel very safe. Water pressure and hot water in the shower were consistent, and the views were enjoyable. The AC worked well, our rooms were clean, and housekeeping did an excellent job of maintaining them and providing fresh towels daily. The Bad: Some areas of the pool had damaged tiles that were uncomfortable—and at times painful—to step on. The showers were dated and also had cracked or damaged tiles. Additionally, the room doors throughout the hotel slammed loudly due to the lack of soft-close mechanisms. This resulted in constant door slamming noises day and night, and my family—on two different floors—experienced interrupted sleep from guests simply entering and exiting their rooms. I notified the hotel a month in advance through Expedia messenger that I needed to add an extra guest and was told there would be no additional fee. Despite this, there was no note on my reservation at check-in, and I was charged the extra cost anyway, even after showing the messages from their staff. This was disappointing and reflects poor communication and customer service. Be honest about fees from the beginning. I had no problem paying for an extra cost since this is the norm for many hotels. I will not be returning to Ocean Dream again for their lack of transparency.

Bello lugar , en los restaurante a la carta muy buena comida, menos el restaurant de Mariscos, poca variedad y mala preparación. Los demas restaurants excelentes todos. Animación y personal de servicios excelentes en

Wish there was live music also

Great place to stay. Beautiful pool and beach. I loved the restaurant and the variety of food selection was incredible. The staff were all very kind and courteous. I will be back!

This hotel is extremely well maintained, someone was always cleaning something no matter the time of day. The suite we had was perfect, with a kitchen, dining tale, sitting room, bedroom and bathroom, all for the same price as a basic room at the IHG hotel next door. The staff was friendly and helpful, the beach divine, over all 5/5 stars! The only con is the food. The breakfast buffet was expensive and lukewarm, and not very good. We tried both lunch and dinner at the onsite restaurant, and neither was good and both expensive. Luckily, the hotel next door has fantastic food (though still expensive, lol) and can be walked to in about 1 min on the beach! Absolutely stay here for the room though, the A/C is stellar, the beds comfy, and the room size exceptional.