"Air Conditioner quit working in the middle of the night. Front desk pretty much said sorry touch luck. It was very unprofessional.
Luckily Im a Electrical engineer I reset the unit and it started working again 15 minutes later. Actually working alot better.
No thank to the staff on duty.
The breakfast was ok, the sausage and biscuits were cold but the room was clean.
The lady that checked us out was nice.
The only way we would stay there again if we received a major discount!
Or I should just send them a bill for my services to reset THERE air conditioner"
"Over all, it was very nice. A little rugged and was not expecting a cabin type of room for a resort.
They had some really good activities at the resort (to cold to swim) and it was mostly cloudy and rain...not their fault.
The staff was very nice."
"Breakfast was buffet style. It was cold. Lots of people eating in a small room. Coffee was out. Hotel inside needs updating. Room was clean, beds and pillows were great. TV screen was shrunk down, screen may be going out."
University Plaza Hotel and Convention Center Springfield
8/10 Good
"Rooms need to be updated. Doors have torn up areas at the bottom. Walls have marks and smugs on them, the desk chair will not rise due to broken hydraulics. Front entrance needs the sidewalk power washed. Inside front windows above the front door has extremely dusty sills with bird droppings."