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"Outstanding "

"The room was very outdated. The rug was very worn, the bathtub had stains on it and the tub didn’t drain,the toilet ran constantly, and asked for another room and they said they all were like that and that they were renovating the hotel. When we checked I told the desk clerk about it and made no apologies and had no rage contact. It was very . disappointing. The only thing that was good was the continental breakfast and the bed was comfortable."