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Reviews of Warri Wetland Hotel

4 out of 5
Warri Wetland Hotel
By Mofor Junction, DSC Expressway, Ovwian

Reviews

6.4
Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
This hotel was not good.
Stayed 1 night in Nov 2021
Response from Guest Relations Officer on 29 Nov 2021
Thank you for your review, we will work with it to make our services better and improve our facility. We look forward to seeing you soon to serve you better.

2/10 Terrible

Audrey

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel pleasant employees. Clean rooms, Great central location. Would stay there again
Stayed 2 nights in Oct 2020

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virgil & Gloria Stay
Hotel very nice and quiet. Food was SUPERB. Service was good. Front desk swapped us to room with tub, no questions asked same day. Water pressure not good, prob due to 4th floor. Breakfast was good but cohld have been switched up a little more. Very OK place and shall return
Stayed 5 nights in Mar 2020

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I was on the fourth floor and had recently had surgery on my knee. The elevator broke down after the first day and in the six nights I was there it was not fixed. It made it difficult to be able to go anywhere.
Stayed 7 nights in Aug 2019
Response from Alex Douglas on 5 Sept 2019
We are very sorry for the inconvenience. The Elevator was under maintenance for safety reason, but its has been fixed presently. We are confidently assuring you that this will not repeat itself. Once more we apologize.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
This property is terrible. I do not recommend to anyone. From the staff to the rooms it was a horrible experience. So please pass this hotel up during your search for hotels in this area.
Stayed 2 nights in May 2019
Response from Fatukasi Kayode on 22 May 2019
We are very sorry for all the unpleasant experience you might have encountered during your stay, a lot of amendments have been made and most complaints have been rectified. You are always our first priority. We really appreciate your comment. Please help by highlighting those unpleasant issues and faults, in order to fix them. Once more we sincerely sorry for whatever might have caused your discomfort during your stay.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Fatukasi Kayode on 23 Apr 2019
We are very sorry for any inconvenience we might have caused you during your stay in our Hotel. We will like to know your difficulties during your stay in order to correct them for future good patronage. We are extremely sorry for whatever you might encountered.

2/10 Terrible

Felix

An expensive hotel with poor value for your money.
An expensive hotel with poor value for your money. Very poor and epileptic internet access. Elevator/lift non-functional. Broken appliances and devices Staff attitude is the worst I have ever seen. The front and back line staff have very poor customer service manners. They are rude to customers. They do not attend to customers' needs and when they do, they do so very reluctantly and with delays. It is certainly not a hotel I would recommend to anyone
Stayed 2 nights in Sep 2018
Response from Kayode on 18 Sept 2018
We are sorry for your experience regards our service as you have stated, more attention will be paid to all you've out stated above. Next time you come all this issues will have been solve and you will experience our best services. Once more we apologize for the inconveniences we might have caused you.

4/10 Poor

Monique

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ne mérite pas les étoiles directions non correcte
Mon séjour a été décevant le jour suivant de mon arrivée, alors que ma réservation était pour 2 personnes on m'z indiqué que ma réservation comportait la prise en compte sur d'un seul petit déjeuner lors restait à ma charge. Après plusieurs jours de discussions mouvementées ils ont accepté de prendre en compte les 2 petit déjeuner. Deuxième chose, suite un l'utilisation d'un terminal de paiement qui fonctionnzit mal, ma carte bleue a été débité de mon compte bancaire ,2 fois. Je leur ai fait remarquer avec preuves fournied, ils n'ont jamais voulu me rembourser signalant que l'hôtel déclinzit toutes responsabilités et que le remboursement devait pas par leur banque . ??. En attendant j'ai 2 fois un montant de consommation pour 88€ et je n'ai jamais été remboursée En plus la restauration est toujours identique et les prix des plats sont mentionnés dans cohérence Cette hôtel ce dont des arnaqueurs Cet hôtel c'est de arnaque
Stayed 15 nights in Oct 2022