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Reviews of North Shore Inn

2.5 out of 5
North Shore Inn
520 N Moapa Valley Blvd, Overton, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 243 reviews" "
Rating 8 - Good. 69 out of 243 reviews" "
Rating 6 - Okay. 26 out of 243 reviews" "
Rating 4 - Poor. 7 out of 243 reviews" "
Rating 2 - Terrible. 5 out of 243 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Whitney

Travelled with group
Liked: Cleanliness, staff & service
Average older hotel with dated furnishings, but clean. The price however was too high for what it is…but it’s the only game in town so it is what it is.
Stayed 1 night in May 2024
Response from NSI on 12 May 2024
Thank you for your rating and review.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from NSI on 12 May 2024
Thank you for your rating and review.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from NSI on 12 May 2024
Thank you for your rating.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2024
Response from NSI on 8 May 2024
Thank you for your rating!

10/10 Excellent

Tamela

Liked: Cleanliness
Stayed 1 night in May 2024
Response from NSI on 6 May 2024
Thank you for your rating!

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I booked to stay close to The Valley of Fire. I generally stick with "chain" hotels but was pleasantly surprised here. I ended up in a rather large room with a balcony. It was too cold to swim but the pool and hot tub looked clean and welcoming. The room was also clean, maybe a bit dated, but comfortable. The bed was soft and also comfortable for a good nights sleep. The only thing I didn’t like was there's no one at the front desk after a certain time. This isn't a huge and i didn't need anyone but it just makes me feel better when there's someone to call if I do (there is a number somewhere to reach a manager if needed but again, I did not need anything.) Breakfast was good - common food offerings. I'd stay again, especially for the location. Good restaurant and grocery store 5 minutes away, Valley of Fire 14 miles away i think was.
Stayed 1 night in Apr 2024
Response from NSI on 3 May 2024
Thank you so much for your kind review!!

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious! The bed was comfortable! Great breakfast!
Stayed 1 night in May 2024
Response from NSI on 3 May 2024
Thank you for your review!

10/10 Excellent

Hyacinth, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are accommodating and friendly. place is conveniently located to Valley of Fire State Park.
Stayed 2 nights in Apr 2024
Response from NSI on 1 May 2024
Thank you for your review!

10/10 Excellent

Hiromi

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from NSI on 1 May 2024
Thank you for your review!

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice scenery
Stayed 1 night in Apr 2024
Response from NSI on 22 Apr 2024
Thank you for your review!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, and affordable with a friendly staff. My only complaint is the keyed building entry is a bit odd and confusing. After you scan your key card and it turns green, you have to wait for the green light to turn off to open the door.
Stayed 1 night in Apr 2024
Response from NSI on 14 Apr 2024
Thank you for your rating, review and input.

10/10 Excellent

Shelley

Stayed 2 nights in Apr 2024
Response from NSI on 1 May 2024
Thank you for your review!

8/10 Good

Santiago

Liked: Staff & service
The location is very convenient. No elevator.
Stayed 1 night in Apr 2024
Response from NSI on 13 Apr 2024
Thank you for your review!

10/10 Excellent

Hyungseok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice place. Breakfast was really nice
Stayed 1 night in Apr 2024
Response from NSI on 8 Apr 2024
Thank you for your rating and review!

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot just outside of Valley of Fire park; reasonably priced; quiet facility.
Stayed 1 night in Apr 2024
Response from NSI on 5 Apr 2024
Thank you for your review!

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Just average. Rooms were kinda outdated for what was charged. Good breakfast though.
Stayed 1 night in Mar 2024
Response from NSI on 5 Apr 2024
Thank you for your feedback.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
"at Lake Mead" is misleading, the Inn is in a very small town, not near LM, with limited dining options (Mexican across the street or Mickey D's). Just average, but not terrible.
Stayed 1 night in Mar 2024
Response from NSI on 5 Apr 2024
Thank you for your review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NSI on 5 Apr 2024
Thank you for your review!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at what a nice stay we had. After reading some reviews I was skeptical. Now that we stayed here, I definitely recommend this hotel and have no idea why some gave it negative reviews. We experienced a clean room, comfy beds, friendly staff and a very good breakfast. Definitely will stay here again!
Stayed 1 night in Mar 2024
Response from NSI on 31 Mar 2024
Thank you so much for your rating, review, and kind input!

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting friends in the area. Great breakfast to start the day!
Stayed 3 nights in Mar 2024
Response from NSI on 27 Mar 2024
Thank you for your review and rating!

10/10 Excellent

DeAnn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl (I wish I knew her name)who checked us in was very polite and friendly. The other staff's that we met were also courteous and friendly.
Stayed 3 nights in Mar 2024
Response from NSI on 27 Mar 2024
Thank you for your review and rating. We will make sure Sophia gets the compliment.

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from NSI on 27 Mar 2024
Thank you for your rating!

6/10 Okay

James, Pleasanton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very dated property. Needs major renovations. Good staff however. They try hard with what they have to work with.
Stayed 1 night in Mar 2024
Response from NSI on 27 Mar 2024
Thank you for your rating and review input.

10/10 Excellent

Loni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Mar 2024
Response from NSI on 24 Mar 2024
Thank you so much for your rating and review!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from NSI on 23 Mar 2024
Thank you for you rating!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, we enjoyed our stay, thanks!
Stayed 1 night in Mar 2024
Response from NSI on 19 Mar 2024
Thank you for your review!

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower/tub dangerously slippery!
Stayed 2 nights in Feb 2024
Response from NSI on 19 Mar 2024
Thank you for informing us!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from NSI on 19 Mar 2024
Thank you for your review!

8/10 Good

Tausha, Salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not new & upscale, but clean & comfortable. Gets the job done. Would stay again.
Stayed 1 night in Mar 2024
Response from NSI on 11 Mar 2024
Thank you for your rating and review.

10/10 Excellent

Herlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, great breakfast and accommodation for dogs.
Stayed 1 night in Mar 2024
Response from NSI on 13 Mar 2024
Thank you for your rating and review.

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2024
Response from NSI on 9 Mar 2024
Thank you for your review!

8/10 Good

Larry

I was on the first floor a little noisy from people on the second floor.
Stayed 2 nights in Feb 2024
Response from NSI on 26 Feb 2024
Sorry to hear that. In future bookings you may want to request a top floor if you are sensitive to noises.

10/10 Excellent

karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel
Stayed 1 night in Feb 2024
Response from NSI on 26 Feb 2024
Thank you for your review and rating.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close and convenient to where we wanted to be. The price was affordable. Breakfast included and tasted great. The staff was very friendly. We liked the small town atmosphere.
Stayed 1 night in Feb 2024
Response from NSI on 24 Feb 2024
Thank you for your kind review!

6/10 Okay

Blake

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from NSI on 24 Feb 2024
Thank you for staying with us!

6/10 Okay

Nancy

Stayed 3 nights in Feb 2024
Response from NSI on 19 Feb 2024
Thank you for your rating!

10/10 Excellent

Ingrid

Stayed 1 night in Feb 2024
Response from NSI on 22 Mar 2024
Thank you for your review!

8/10 Good

Derrick, North Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that there was an option to stay close to Valley of Fire State Park that was also reasonably priced.
Stayed 1 night in Feb 2024
Response from NSI on 10 Feb 2024
Thank you for your review and rating!

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for our trip to Valley of Fire. Perfect location. Very friendly staff. Nice hot breakfast. Had no issues with this property and would highly recommended it. I should add that being in the desert, the water pressure was a bit low if that matters to you.
Stayed 2 nights in Feb 2024
Response from NSI on 7 Feb 2024
Thank you for your review!!

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for 4 nights and our room was never once cleaned or beds made. Housekeeping left us towels and shampoo and that was it. When I checked out the clerk at the desk was indifferent to our lack of service. Breakfast was good and some of the staff were helpful, but overall the property is run down.
Stayed 3 nights in Jan 2024
Response from NSI on 4 Feb 2024
Sorry that you felt that housekeeping did not attend to your room properly. When housekeeping services a room they will empty trash, wipe down empty surfaces, replenish toiletries and such, however they will not move guest's items to make the beds or other surfaces to avoid any issues with respect to personal items.

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's a good hotel in good shape. The beds were marginal and felt old. Staff was good. Walls are thin, you'll hear people talking in other rooms. Breakfast was attended to by staff. For the price I paid, I expected a more comfortable and quiet stay.
Stayed 1 night in Feb 2024
Response from NSI on 5 Feb 2024
Thank you for your input.

8/10 Good

Karyl

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from NSI on 5 Feb 2024
Thank you for your rating.

10/10 Excellent

Cynthia

Travelled with pets
Just a very nice place with friendly staff.
Stayed 1 night in Jan 2024
Response from NSI on 4 Feb 2024
Thank you for your rating and review!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very quiet.
Stayed 1 night in Jan 2024
Response from NSI on 31 Jan 2024
Thank you for your rating and review!

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean / friendly
Stayed 1 night in Jan 2024
Response from NSI on 27 Jan 2024
Thank you for your review!

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from NSI on 4 Feb 2024
Thank you for your rating!

10/10 Excellent

Karl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff were excellent! My entire extended family stayed here also and it made the experience better than expected. I was NOT happy with the billing thru expedia though... I think I was overcharged on one of the two rooms we had reserved...
Stayed 1 night in Jan 2024
Response from NSI on 21 Jan 2024
Thank you for your rating and review. The extra charge was for a late check out and was later refunded when the guest did not check out late. It does take 7-10 business days for refunds to appear on your financial statement.

8/10 Good

Anna, Kelowna

Stayed 1 night in Jan 2024
Response from NSI on 5 Feb 2024
Thank you for your rating.

10/10 Excellent

Shari A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, beds comfortable and breakfast was nice.
Stayed 1 night in Jan 2024
Response from NSI on 21 Jan 2024
Thank you for your rating and review!

6/10 Okay

Sawyer

Travelled with partner
Disliked: Property conditions & facilities
A definite odor as soon as entering. Fine for a one night stay. Next time we would likely drive further to find another place.
Stayed 1 night in Jan 2024
Response from NSI on 21 Jan 2024
We are sorry you felt there was an odor. We put great effort into having pleasant scents in the building.