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Keo Hotel - Ovalle Casino Resort

4.0 star property
Indulge in international cuisine then unwind by relaxing on sun loungers near your drink from either bar.

Choose dates to view prices

Located in the suburbs, Keo Hotel - Ovalle Casino Resort offers a vibrant retreat. Take advantage of a free breakfast buffet, hit the jackpot at bingo and casino gaming tables or relax with body treatments at the spa. Enjoy lunch or dinner at one of two restaurants, unwind with swim-up bar drinks by the seasonal pool and stay connected with WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ₹9,454
₹9,454 total
21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: the full service spa and outdoor pool can be accessed for the listed spa fee, per person, per day. There is no fee for guests booked in superior rooms or suites.

Renovations and closures

The property is closed between 25 October and 26 October.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
  • Spa fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to March
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Keo Hotel - Ovalle Casino Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Keo Hotel - Ovalle Casino Resort?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Keo Hotel - Ovalle Casino Resort on 21 Jun 2026 start from ₹9,454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keo Hotel - Ovalle Casino Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Keo Hotel - Ovalle Casino Resort?

Self-parking is free at this property.

What time is check-in at Keo Hotel - Ovalle Casino Resort?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Keo Hotel - Ovalle Casino Resort?

Checkout is at noon.

Where is Keo Hotel - Ovalle Casino Resort located?

Situated in the suburbs, this spa hotel is steps from Ovalle Casino & Resort and within 3 mi (5 km) of Museo del Limarí and Plaza de Armas. Valle del Encanto and Valle del Encanto are also within 20 miles (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

9.0

Cleanliness

8.6

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 53 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 11 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

Reviews

Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is so good. I Highly recommend to have vegan options to eat at breakfast.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort

Wrong language

Why do I get the Hotels.com webpage in German when I speak french and keep selecting french as a language ???
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et propre. Petit déjeuner copieux. 2 restaurants à disposition, personnel sympa
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De paso x ovalle camino a la serena

Muy lindo hotel Habitacion comoda linda decoracion muy limpia Desayuno nada especial Personal muy amable El restorant regular
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Steven

Liked: Cleanliness
Had to move rooms as my room was being fumigated. Was informed day I had to move and was not able to move my own clothes and luggage. Was not able to make it back to hotel but they still went ahead and moved me. They did give me a bigger room but it was only last night.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Jens Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt og gennemført hotel

Dette hotel er nyt og tingene er i orden. God service, god mad, bedste morgennad vi har fået i Chile inkl. Frisk brød. Godt udganspunkt for at se området. Valle del Encanto er et must-see. Vi var ikke i casinoet, som ligger sammen med hotellet.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si. Obs.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo, 100% recomendable.

La gente muy amable, las chicas del desayuno una atención de primera, lo mismo la que hizo la habitación.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, cómodo y muy lindo lugar.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Yuichi

Disliked: Property conditions & facilities
とにかく寒かったです。 部屋も寒かったですが、朝食のレストランは全く空調が効いておらず、凍える寒さでした。
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Bien para disfrutar un fin de semana del casino, bufet y spa; las habitaciones son muy cómodas también. Lo negativo es la disco; que es al aire libre y cuesta dormir con el ruido.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Enrique Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía.

Excelente estadía.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto todo el hotel mucha comodidad y silencio pero lo que no me parece es q en el precio de la habitación no incluyan agua q es basico y te la cobren de 1500 a 2000 pesos y demas artículos con sobreprecio por encima del 100% de ganancias
Stayed 1 night in Sep 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar agradable

Buena experiencia, lugar muy agradable, cómodo, limpio. Excelente desayuno. Faltaría mejorar la iluminación en el escritorio, ya que en caso de trabajar ahí la luz es muy tenue.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

SOLUCIONES ETIQUETADO

Disliked: Staff & service, property conditions & facilities

Horrible estadía.

Mala experiencia desde la llegada. No tenían ingresada la reserva de mis 4 habitaciones. Menos mal que habían disponibles. No había ducha de agua caliente (salía agua tibia a helada). Tv no funcionaba bien. Para terminar el día, había karaoke en el Casino, ruido infernal hasta las 2:30am.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Isaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Boa
Stayed 4 nights in May 2022
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nos encantó !

el lugar es muy agradable, cada espacio muy grato y diverso. la atención excelente sobre todo el personal del restaurant italiano, el del desayuno y del spa.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

francisca

Liked: Property conditions & facilities, room comfort

Excelente lugar para disfrutar ovalle

Excelente desde la llegada, la atención muy buena, pedimos cambio de habitación para mayor comodidad y muy buena voluntad para realizar sin problemas el cambio. Las habitaciones son grandes y lindas el hotel precioso, y tiene mucha oferta de restaurantes para comer (bar, restaurante, cafetería)
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Alberto

Mala habitación lado de un patio de una discoteca

Pésimo, el recepcionista nos dio una habitación al lado de la discoteca. Éramos un adulto y un niño. Todo x hacer frente a el la reserva x web que era más económica. He cenado en el Restoran x $40 mil; pedí desayuno a la habitación. Y tenia pensado extender mi estadía.
Stayed 1 night in Feb 2022
Verified

8/10 Good

DANNY

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel

Lindas habitaciones, tranquilo y buen lugar para relajarse.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puntos importantes por mejorar Keo Hotel +++

Falta información de parte de los recepcionistas, tuvimos algunos inconvenientes que no deberían ocurrir No manejaban horarios claros de acceso piscina Clave de internet que nos dieron fue erronea Recepcionistas deben ser mas cordiales, les falta ese toque de simpatia. Deberian evitar el buffet sobre todo en esta fecha con los altos niveles de contagio, no habia alcohol para limpiarse las manos sobre todo donde todos los huespedes que desayunaban tocabas y manipulaban las mismas pinzas 30 personas para uso de la piscina es un alto riesgo de contagio, y en recepcion no manejaban horarios de apertura y cierre Los primeros recepcionistas me dijeron que la piscina abria de 7am a 21pm Y cuando reserve el horario de 8 am a 9am el recepcionista me dijo que la piscina abría de 10 am a 17hrs El primer dia que llegue la piscina cerro 16:45 hrs la razon no la supo explicar el recepcionista La clave que nos dieron del wi fi no era y al final nos conectamos a una señal sin clave Y lo ultimo es que llene la encuesta de satisfacción de keo hotel en la web y no la pude enviar por que el botón de enviar no funcionaba.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel

todo bien
Stayed 1 night in Dec 2021
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy feliz por el bello descubrimiento

Feliz! Me encanto todo! Es un hotel Petfriendly. Fui con mi pareja y mi mascota (perro 15 kilos, tamaño simil cocker) y todo fue perfecto inclusive con el trato de mi mascota. Todo muy respetuoso. Mi estadía fue de viernes a domingo y la limpieza fue excelente, las instalaciones muy cómodas, la habitación muy amplia. Un baño muy limpio y amplio. El desayuno muy bueno y completo, en especial la paila de huevo y el queso de cabra. Sin dudas, está al nivel de los hoteles internacionales de 4 estrellas! Solo lamento, que por la pandemia estuviese cerrada la piscina, pero se entiende. Si hubiese podido utilizar la pisicina, la estadía hubiese sido espectacular!
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Estadia en hotel

Las habitaciones muy acogedoras...el desayuno bueno,pero siempre lo mismo y para uno que no le gusta salir mucho la television no riene ninguna variacion solo 9 canales...la atencion muy buena...
Stayed 3 nights in Oct 2021