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Reviews of Essence Inn Marianos

4 out of 5
Essence Inn Marianos
Rua de Sao Paulo 2, Ourem, Ourém

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 230 reviews" "
Rating 8 - Good. 56 out of 230 reviews" "
Rating 6 - Okay. 12 out of 230 reviews" "
Rating 4 - Poor. 1 out of 230 reviews" "
Rating 2 - Terrible. 1 out of 230 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to any POI.
Stayed 3 nights in Apr 2023
Response from Estimado Sr. Eduardo on 23 Apr 2023
Thank you for your preference and for sharing your experience at Essence Inn Marianos Hotel.We are very pleased to see that your stay was very enjoyable.We look forward to your future visit. With best regards, Essence Inn Marianos Hotel Team.

10/10 Excellent

Marco paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Estimado Sr. Marco Paulo on 1 Apr 2023
Estimado Sr. Marco Paulo,Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel.É com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel.

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatima : great location
We had a lovely stay , the staff and our bedroom were very nice, clean and comfortable. The breakfast was very good, again the staff were very nice and helpful. We did not swim because the pool was too small, I think this is not a swimming pool more like a large plunge pool. The dinner in the restaurant was disappointing, overpriced and the food was very poor. this i believe to be a very fair evaluation. we would stay here again for bed and breakfast but would not have dinner!
Stayed 2 nights in Jan 2023
Response from Estimada Sra. Kathleen on 27 Jan 2023
Thank you for your preference and for sharing your experience at the Essence Inn Marianos Hotel.We regret what happened and offer our sincere apologies.We would like to count on your future visit, in order to change our image, which is not consistent with our quality standards.Best regards,Team Essence Inn Marianos Hotel

10/10 Excellent

Josue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Wonderful hotel. Good service and food are good. Our stay wa excellent.
Stayed 1 night in Jan 2023
Response from Dear Mr. Josue on 20 Jan 2023
Dear Mr Josue,Thanks for your review.We are glad to know that you had a good stay with us.See you on your next trip hopefully!Kind regards, Essence Inn Marianos Hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Fatima
Central and amazingly helpful staff
Stayed 1 night in Nov 2022
Response from Estimado Sr. on 27 Nov 2022
Estimada Sr. Michael, agradecemos o seu amável comentário. É um orgulho para toda a nossa equipa ler o seu comentário e saber que conseguimos proporcionar uma experiência única no nosso Hotel.Esperamos voltar a recebê-lo em breve.Com os nossos melhores cumprimentosEquipa Essence Inn Marianos Hotel

10/10 Excellent

Helena

Stayed 1 night in Oct 2022
Response from Estimada Sra. Helena on 19 Oct 2022
Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel.É com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel.

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel. Muy amables
Stayed 1 night in Oct 2022
Response from Estimado Sr. Alfredo on 19 Oct 2022
Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel.É com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel.

10/10 Excellent

paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Thank you
Stayed 1 night in Aug 2022
Response from Estimado Sr. Paulo on 20 Aug 2022
Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel.É com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel.

8/10 Good

elisandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Estimada Sra. Elisandra on 7 Aug 2022
Estimado(a) Hóspede, Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility
A beautiful facility, clean and contemporary, with comfortable, nicely appointed rooms. Friendly and professional staff. The hotel even has a small chapel for pilgrimage groups.
Stayed 1 night in May 2022
Response from Estimado Sr. on 13 Jun 2022
We appreciate your kind comment. It is a pride for our entire team to read your comment and to know that we were able to provide a unique experience at our Hotel. We hope to receive you again soon. With our best regards Essence Inn Marianos Hotel Team

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay next to Fatima
Great hotel next to Fatima Sanctuary. Very comfortable rooms. They also offered a buffet dinner at a very good price, and food was very good. Breakfast was also great
Stayed 1 night in Jan 2022
Response from Estimado Hóspede on 1 Feb 2022
Dear Mrs. Maria, First of all, we would like to thank you for choosing Essence Inn Marianos Hotel. It is a pride for our entire team to read your comment and to know that we were able to provide a unique experience in our Hotel, through our breakfast, facilities and services. We hope to receive you again soon. With our best regards, Team Essence Inn Marianos Hotel.

10/10 Excellent

Sharon v.

Liked: Cleanliness
Amazing hotel right in the heart of Fatima exceeded expectations!
Exceeded my expectations really! Lovely hotel, great staff and check in process, so obrigada! My room was spacious, especially given it was a single. The only thing single was the bed! The facilties were excellent and the bathroom so nice. What I love the best about this place other than The perfect location, was that it had minor adaptations to allow equal access for all! I've not seen this alot on my travels and this hotel is excelling in it and perhaps leading the way in Fatima! Well done!!! (I've previously read someone complaining about this?!). Loved my stay there (3N) and highly recommended and will do to my friends and family! Such good value!
Stayed 3 nights in Nov 2021

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Estimado Hóspede on 8 Nov 2021
Estimada Sra. Gloria, Gratos pela preferência e pela partilha da experiência vivida no Essence Inn Marianos Hotel. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Equipa Essence Inn Marianos Hotel.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Everything is excellent , parking good , location the best, restaurant excellent
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
First of all, they put me in a room for the disabled. There was a ref that was unplugged inside the closet! Breakfast was not quality and nobody even ask for my room # and second day was worst because there was no set up of utensils on the table and yet too many staff talking to each other. I have a feeling, they are not very welcoming to Non Portuguese individual pilgrim? Also, the walls are all painted too white-feels like hospital...
Stayed 2 nights in Nov 2019
Response from Essence Inn Marianos Hotel on 27 Nov 2019
Dear Guest, We are a hotel that is prepared to receive all our guests, so we do not have rooms for disable. Instead we have rooms prepared to receive everyone. Taking into consideration the other points you have told us about the staff, we thank you and we will make it to the head of the f&b section. We are very sorry that you got this idea, but we like to welcome all guests from all countries. We hope you can visit us again so you can change your mind.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Valerio

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I could never stay because they overbooked and gave my confirmed room to someone else. It took 2 hours for Expedia to find me another room nearby. Waste of time while traveling.
Stayed 1 night in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
The breakfast is very good and so is the service and staff. Located just down the street from the castle and walking distance to the city and bus station. On the down side, the room and bathroom is small, but we found it comfortable
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Very clean. Friendly staff. Safe area. Would definitely stay here again and recommend it to others!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Estava tudo óptimo, muito bom, gostámos muito. experiencia a repetir.
Stayed 1 night in Aug 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable modern hotel in the heart of Fatima. All was as shown in the website
Stayed 1 night in Jun 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in spring time!!
Amazing stay. Great location, excelent service, and food for breakfast, lunch, and diner. Friendly staff. Very good beds.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Fatima, Portugal.
It is a modern, new, clean place to stay. The breakfast was very good. We enjoyed our stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very good location and wonderful staff service! I would recommend this place highly!
Stayed 2 nights in Mar 2019

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostámos de tudo! Pequeno almoço excecional. 5 minutos a pé do santuário 😁
Stayed 1 night in Feb 2019

10/10 Excellent

Michael, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Essence Inn Marianos on 4 Jan 2019
Obrigada pela sua avaliação!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Essence Inn Marianos on 4 Jan 2019
Obrigada pela sua avaliação!

6/10 Okay

Ester, Braga

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The air conditioning was not able to deliver heat to heat the room, seam to have low capacity and poor installation The bathroom was also very cold with no radiator.... very cold.
Stayed 1 night in Nov 2018
Response from Essence Inn Marianos on 22 Nov 2018
Dear guest, First of all thank you so much for your review. We are working on providing our best service possible and we will take your words into consideration. Hope that we can receive you again.

10/10 Excellent

Pinhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

C.

Liked: Staff & service, property conditions & facilities
Good Location.
Next to all that maters. Good and quite complete breakfest. Qindness of personel.
Stayed 1 night in Oct 2018
Response from Essence Inn Marianos on 15 Oct 2018
Thank you so much for your commentary that will sure help us improve! Hope that we can receive you in another opportunity.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended 👍👍
Hotel was amazing friendly staff and great location in the heart of Fatima great breakfast and dinner the cook was great .....awesome pool indoor my daughters loved it .....
Stayed 2 nights in Jul 2018

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

WilMox, Reading, UK

Liked: Staff & service, property conditions & facilities
New Hotel - Bathrooms excellent
Hotel overall was clean and tidy. Rooms are a little bare and could do with a touch more colour to take away the clinical feel. Bathroom was huge, so could do with a smaller bathroom and a larger bedroom with more storage. Hotel breakfast was amazing and Bridgette (sp) in the restaurant was awesome and full of useful facts and information about the area. Only down side, was we had to wake the duty manager in the morning so we could check out.
Stayed 3 nights in May 2018
Response from Essence Inn Marianos on 21 Jun 2018
Dear guest, thank you so much for your commentary. We are very glad that our staff could fulfill your needs and we can make sure that we are trying to understand what happened with the night auditor and make sure that will never happened again. Hope that we can receive your visit any time soon.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Very. Nice new hotel that’s less than a year old. Nice big bright bathrooms and very comfortable beds. Air con worked well. Free self parking on the premises was convenient being we have a car. The only real weakness was the buffet breakfast which was our least favourite one week into our 3 week driving vacation around Portugal.
Stayed 1 night in May 2018
Response from Essence Inn Marianos on 21 Jun 2018
Dear guest, Thank you so much for your commentary. We hope to receive you again specially to change your opinion on our breakfast :) Best Regards,

10/10 Excellent

Nick, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel!
We enjoyed our 1-night stay in a quadruple room. The hotel being brand-new has a few design flaws and kinks that hopefully will be addressed but overall this hotel is recommended.
Stayed 1 night in May 2018
Response from Essence Inn Marianos on 3 Jul 2018
Dear Nick, Thank you for your commentary. We are doing our best to give a good response to our clients and hope that we can receive you in another opportunity.

8/10 Good

Ana L D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Hotel muito bem localizado, ao lado do santuário. Quarto amplo. No entanto chuveiro sem apoio para sabonete e shampoo, banheiro sem suportes para toalhas. Ficamos no último andar e passei a noite toda com um barulho vindo do telhado, só vento. Café da manhã muito bom
Stayed 1 night in Jan 2024

8/10 Good

REGIANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização mais que 😐 perfeita
Hotel a menos de 5 minutos da Basílica e em frente à praça principal da cidade, que tem muitas lojas e restaurantes. Localização mais que perfeita. Quarto tem uma pequena cozinha com utensílios, muito útil para quem viaja com crianças. Cama muito confortável e banheiro novo e muito limpo, com amenities de qualidade. Só achei que a alimentação poderia ser melhor para um hotel 4 estrelas. Mas no geral recomendo e ficaria novamente
Stayed 2 nights in Dec 2023

8/10 Good

Maria Isabel Silva

Stayed 1 night in Oct 2023

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo y su situación es perfecta!! La comida es buena y el desayuno fantástico! Los camaremos y el personal muy amable!
Stayed 5 nights in Sep 2023