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"The staff at this hotel are 10/10. We moved from another hotel that was horrible, we was allowed to check in early & check out late. They was able to dry a couple items of clothing at short notice as the balcony wasn’t in direct sunlight. Second time we have stayed here & would use another hotel again. "

"Thank you Grand Muchu Oura View Club. For a pleasant stay and enjoyable holiday. I got in contact with the hotel prior to arriving as our flight arrived in Faro early in the morning. This was excellently acknowledged and our early check into the hotel was fully accomodated. My travelling party needed the extra support and this was honoured by the reception team. Communication with the hotel upon arrival and throughout our stay was very pleasant. Even when we had issues with the light in the room, it was promptly dealt with. Ok, food options were slightly limited but we had 5 different restaurant options which meant we were not bored. The location is fab and met our needs. Cleaning was on point and staff were very accomodating. I would definitely stay here again. Thanks again. 😊 "

"We stayed for over a month, and we doubt with a gentleman by the name of Rui, at the front desk. He was so incredibly helpful, friendly, insightful, and gave us some phenomenal suggestions. No request was too small or too big. His Customer service really made our trip memorable. He gave us ideas for places to go, restaurants, bakeries, local things to do, and if we had any issues at all, they were dealt with, in an expedient fashion! Fabulous room, we upgraded to a two bedroom suite overlooking the ocean. I would recommend this property every time. We took the self catering option, which was wonderful. "

"Had a lovely break here. Excellent location right on the beach. Hotel food and drink was very good and all areas inside and around the pool were very clean. Not lots of noisy guests either. "