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Reviews of Hôtel & Spa - Thalazur Ouistreham

4 out of 5
Hôtel & Spa - Thalazur Ouistreham
Av Du Commandant Kieffer, Ouistreham, Calvados

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 432 reviews" "
Rating 8 - Good. 172 out of 432 reviews" "
Rating 6 - Okay. 52 out of 432 reviews" "
Rating 4 - Poor. 13 out of 432 reviews" "
Rating 2 - Terrible. 6 out of 432 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spa hotel right on sword beach. Several nice restaurants and bakeries within a ten minute walk from the hotel.
Stayed 3 nights in Sep 2023
Response from Philippe on 27 Sept 2023
Patrick,Tout c'abord, je vous remercie de votre commentaire et de nous ainsi fait partager votre satisfaction. L'hôtel est effectivement niché au pied de la dune de la grande plage de Ouistreham a seulement quelques pas de tous les commerces et de notre excellent boulanger.Au plaisir de accueillirPhilippe Bellengé

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023
Response from Philippe on 24 Jul 2023
Karen,Nous vous remercions d'avoir pris le temps de nous adresser votre commentaire à l'issue de votre séjour et d'y avoir préciser la qualité du lieux.Bien cordialementPhilippe Bellengé

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront location in easy walking distance of good restaurants.
Stayed 2 nights in Sep 2022
Response from Philippe on 24 Oct 2022
Dear Kevin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Philippe Bellengé

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would I go back
Breakfast was a little chaotic… certainly not worth €18 euro each. Definitely not relaxing start to day. But room was fine as was the spa. Couple of drinks each at bar £60 but steep. Would I go back …Yes. But no breakfast.
Stayed 2 nights in Sep 2022
Response from Philippe on 23 Sept 2022
Neil,Thank you for sending us your comment at the end of your stay. I am sorry to hear that our breakfast did not meet your expectations. Our full buffet is usually very popular with our customers.Nevertheless, rest assured that I will not fail to carry out the necessary reflections in order to further improve this service.Best regards

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just what I was looking for to un plug. Lots of restaurants and stores nearby. Sea view room was excellent!
Stayed 1 night in Aug 2022
Response from Philippe on 23 Sept 2022
Andrea,The whole team is delighted to learn of your satisfaction and that this stay met your expectations. We will be delighted to welcome you during a future stay.Best regardsPhilippe Bellengé

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a prime beach-side location. Food in the restaurant was superb. However, the hotel is more suited to adults than families with young children.
Stayed 4 nights in Jul 2022
Response from Philippe on 26 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe Bellengé

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing
Polite willing staff, Spa experience was superb
Stayed 3 nights in Jun 2022
Response from Philippe on 21 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe Bellengé

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Te duur voor de kwaliteit die ze leverde
Stayed 4 nights in Aug 2021
Response from Philippe on 7 Aug 2021
Cher client Je suis désolé d'apprendre que la qualité des prestations reçues n'a pas été à la hauteur de vos attentes et vous prie de bien vouloir accepter mes sincères excuses Cordialement Philippe Bellengé

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Philippe on 27 Jul 2021
Rafael, Je vous remercie de nous avoir fait part de votre pleine satisfaction à la suite de votre séjour. Au plaisir de vous accueillir. Bien cordialement Philippe bellengé

10/10 Excellent

Yitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from philippe on 23 Jul 2021
Yitan, L'ensemble de mes collaborateurs se joint à moi pour vous remercier de nous avoir fait partager votre satisfaction àl'issue de votre séjour. Au plaisir de vous accueillir Bien cordialement

8/10 Good

sharon kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thalasso weekend
The room was perfect except that someone does not know how to put doors on bathrooms...they opened in to the toilet which meant that you had to practically close the lid, climb up onto it and then shut the door...many of the jets in the Thalasso pool were out of order. It was explained that the site was older so things no longer functionned.
Stayed 2 nights in Aug 2020
Response from Philippe on 26 Aug 2020
ear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Quite underwhelming. Rooms were small- felt like being on a cruise ship. Location is tight on the beach but far from the DDay sights. It was way over priced- would not stay here again.
Stayed 3 nights in Jul 2020
Response from philippe on 9 Jul 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Philippe on 1 Nov 2019
Cher Client, Je suis ravi d'apprendre votre entière satisfaction à la suite de votre séjour à l'hôtel Riva Bella Thalazur Ouistreham. Bien cordialement Philippe Bellengé Directeur de Site

6/10 Okay

Lucille

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with unfriendly staff
The hotel is very nice, especially if you are interested in a spa experience. But staff is not friendly. Including front desk staff and dining room staff. Some are not even courteous.
Stayed 2 nights in Oct 2019
Response from Philippe on 9 Oct 2019
Dear Lucille, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé

8/10 Good

Daniel P.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel lobby was beautiful. The room was okay. Expected a little bit more comfortable bed. Was a little hard, but I’m picky.
Stayed 1 night in Sep 2019
Response from Philippe on 3 Oct 2019
Daniel P Je vous remercie de nous avoir fait part de votre satisfaction à la suite de votre séjour. Mes collaborateurs et moi-même seront ravis de vous accueillir prochainement Bien cordialement Philippe Bellengé

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
mark and lukes recent trip
Hotel was lovely, great location, staff generally friendly - restaurant menu limited and not really suitable for children - breakfast ok but overpriced
Stayed 2 nights in Jul 2019
Response from Philippe on 30 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Philippe on 1 Aug 2019
Cher Client, Je vous remercie sincèrement de nous avoir fait part de votre satisfaction en nous accordant la note de 10/10. Au plaisir de vous accueillir Philippe Bellengé

2/10 Terrible

Verified traveller

Disliked: Staff & service
Disappointing.... The hotel & spa itself was nice, but the customer service was one of the worst we have ever experienced. From arrival we did not feel welcome, but decided to try the hotels restaurant at night where we were simply ignored. After taking about an hour to be offered a bread roll, we waited longer.... The food itself when it came was good, it was just unfortunate that we could not try any deserts as they stopped serving by the time we finished our mains. I would not recommend.
Stayed 1 night in Jul 2019
Response from Philippe on 7 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé General Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice and had an excellent location on the beach. The service in the restaurant left a lot to be desired, we felt ignored, al the tables around us received bread, we did not, and we gave up waiting to be asked if we would like some dessert, which we did want but ended up not getting. The pool also closed very early, my wife was disappointed she was unable to have an evening swim.
Stayed 1 night in Jun 2019
Response from Philippe on 7 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé General Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Ok in Ouistreham
The hotel is nice, but dated. The rooms were comfortable, but as others have mentioned, the bathrooms need to be improved. There is essentially a shower and drain in the middle of the bathroom, with no shower doors such that the entire bathroom floor and gets wet when someone showers. Because of this, the bathroom floor was mildewed. There is a lovely view from the restaurant. The food was a bit overpriced and service was slow, even by French standards. The towels in the spa area are very small and not at all fluffy, as spa towels should be. Also beware if you are traveling with children that the pool is only open a few hours a day to children. Additionally, parking on site can be tricky. There is a lot, but it is apparently also used by the general public and full of cars of non-hotel guests.
Stayed 2 nights in Jun 2019
Response from Philippe on 7 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Philippe Bellengé General Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Normandy trip
Nice place near caen. Recommend caen memorial museum.Easy to drive around. Salt water pool is great.
Stayed 2 nights in Jun 2019
Response from Philippe on 19 Jun 2019
Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Philippe Bellengé

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2019
Response from Philippe on 7 Jun 2019
Cher Client, Je vous remercie de nous avoir octroyé cette notation. Cependant, sans commentaires de votre part, je ne peux mener les actions nécessaires à l'amélioration de votre satisfaction. Cordialement Philippe Bellengé

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, quiet stay
The hotel was located within walking distance of the beach and served as a great starting point for our Normandy Beaches vacation. The hotel concierge was accommodating and friendly. The room is smaller than expected and walking space was limited in the room.
Stayed 2 nights in May 2019
Response from Philippe on 6 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe Bellengé Directeur de site

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed out on using great spa.
We did not get a chance to use spa and restaurant because hours were conducive to seeing sights and coming back to relax. Restaurant closed early. Spa opened late and closed early. Otherwise we liked everything very much.
Stayed 2 nights in Apr 2019
Response from Philippe on 5 May 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Philippe Bellengé

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Philippe on 30 Apr 2019
Cher Client, Je vous remercie de nous avoir accordé cette note de 5 sur 5 à la suite de votre séjour. Bien cordialement Philippe Bellengé Thalazur Ouistreham

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Philippe on 24 Oct 2018
Dear Gerald We very much appreciate your comments regarding your stay at the Hôtel Riva Bella - Thalazur Ouistreham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Bellengé General manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location on the beach perfect for catching the ferry two minutes from The port
Stayed 1 night in Jul 2018
Response from Philippe on 6 Aug 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe Bellengé General Manager

6/10 Okay

mally, vancouver

Disliked: Staff & service, room comfort
so so hotel but close to beach
Location was difficult to get to but once you were there the beach was great. Hotel staff was not overly friendly and when we really needed help with an issue we had they let us down. Nice pool/whirlpool area but rooms could use some work. Towels are not clean and very small.
Stayed 2 nights in Jul 2018
Response from Philippe on 17 Jul 2018
Dear Customers, Thank you for taking the time to tell us about your experience at the Hôtel Riva Bella - Thalazur Ouistreham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Thalazur, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe Bellengé General Manager

8/10 Good

Ian, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay due to cancelled ferry.
Very efficient and helpful staff and good, comfortable room. Restaurant closed rather early and rather expensive for what was offered, although food was very good.
Stayed 1 night in Apr 2018

6/10 Okay

Stewart

Liked: Cleanliness, property conditions & facilities, room comfort
One nighter with poor buffet
The hotel was easy to find and had good parking. It is a modern hotel. Reception was good and the room was clean and comfortable and the bathroom was very good - really a wetroom. Our problem was the restaurant. It was a seafood buffet. The fruits de mer were very good and we enjoyed this. The main courses were hot, but whenever I went up there was either no fish or no vegetables.left. This is always a problem with this buffet style service and with the cost of the meal we felt it was poor service.The hot food has either been in the chafers too long or is not available. We did not have breakfast as we were away early to catch a ferry.
Stayed 1 night in Mar 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay whilst catching the Ferry
Excellent hotel, spotlessly clean comfortable rooms and very friendly and helpful staff. We will definitely stay there when we're next in the area
Stayed 1 night in Oct 2017

6/10 Okay

R

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not meet 4* expectations
A bit run down and just not what I expected based in the star rating and guest rating.
Stayed 3 nights in Sep 2017

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed traveller
Loved everything about our stay, we would have loved to stay longer if we could, we will be recommending this hotel to our travel agent so he can pass is along to other travellers, I would definitely come back, but would come in August when everything is open.
Stayed 3 nights in Sep 2017

6/10 Okay

Charlie, Hertfordshire, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a few issues
The hotel is situated by the beach, seafront and nearby pedestrianised centre of Ouistreham. The streets and other parking areas around the hotel are all pay and display and, being next to the national liberation memorial and almost opposite the No4 Commando Museum, it attracts a lot of visitors. Whilst the hotel car park is free it does not have restricted access and parking spaces can become scarce at certain times of the day. The hotel is also only about 5 minutes from the Caen/Ouistreham ferry terminal and is a useful site for a short break at the end of a French holiday. The double room was small (there was a case stand but no room to deploy it) and the decor spoiled by cheap white Melomine fitted cupboards. Whilst it was good to have a separate wc and shower room the lavatory was very small with an inward opening door that almost touched the toilet bowl when opening making exiting the room difficult. Access to the room was via a flight of 3 narrow stairs at the end of the first floor corridor, which caused some difficulty to my wife, who suffers with arthritis and the promised "town view" was a view of air conditioning units on an adjoining flat roof. However the bed was comfortable, the staff friendly and helpful and the restaurant good although it would have been nice to be able to purchase some more 'snacky ' food at the bar (e.g. cake, sandwiches in the afternoon), although more substantial food was available there at lunchtime and evenings.
Stayed 2 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
A nice place to stay in Normandy
We did not get to make much use of this hotel due to our late arrival and early departure the following morning. It was a short walk from Ouistreham's main business district and we were able to walk to and from dinner in a short period of time.
Stayed 1 night in Aug 2017

6/10 Okay

Marty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel in a good location. Staff service poor
This is a hotel for the French only. It was very clear that they never had Americans stay with them and that they were not happy with the fact that we were there. The staff was rude and condescending. If you're French, I highly recommend. If you are American, steer clear and find somewhere else to stay. The food and room were good. The hotel was in a nice location right off the beach.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A very nice hotel, close to the beach. Great salt water indoor pool.Good breakfast overlooking the beach. Free parking. Close to shops, restaurants, giant wheel and casino. When we got the room we noticed that it hasn't been prepared.This was quickly solved and we got another room with a better view. Check your bill when checking out: they tried to charge us 170 Eu for a dinner we never had.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Perfect overnight stay after long drive to ferry port.Would like to have stayed longer.Enjoyed relaxing swim and spa facilities,very nice meal in restaurant though little bit expensive.Staff most pleasant.

8/10 Good

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location for D Day exploration
Hotel was a business hotel with a market for recouperation. It was on Sword (D Day) beach and nearby there were a few interesting restaurants and some key WW2 battle sites. The hotel itself was functional, room service was good although the concierge function left a great deal to be desired.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Location was decent, food wasn't
Bathroom was separated; small toilet area (wasn't clean) & tall tub base with shower (not safe for older people). There were no wash cloths. Had lunch there, but it wasn't good. There are several good places to eat within walking distance. Staff was nice. Recommend private tour of D-Day Memorial. 65 Euros per person. Find information at Information desk nearby hotel by boardwalk - tour was excellent! Overall o.k. for the price. We would stay in Juno area next time.

8/10 Good

Marc, California, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Juno Memorial. Good location.
My only problem was my inability to understand French. Your desk people were very helpful. The food was good. We did not use the facilities other than the bar since our main objective was the D-Day celebrations.

10/10 Excellent

Jonathan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, great pool and close to the ferry
We stayed at the Hotel Riva Bella for one night before catching an early ferry from the port nearby. The reception staff were great and the hotel is extremely clean and modern, seemingly having been very recently refurbished. Our room was fairly small, but had everything we needed, including a very comfortable bed. The health club was fantastic, and provided towels, robes and slippers. The pool was great, and although I didn't use the other facilities they looked good. There are a few good restaurants nearby, and the beach is located directly on a wide sandy beach. I would have no doubt about recommending this hotel, and will definitely stay here next time I am getting an early ferry back to Portsmouth.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Fantastic night stay....comfy bed good choice of hot drinks in the room....fabulous breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stopover for ferry travellers.
Perfect location for overnight stop when using the ferry although negotiating the road system in Ousitreham when we arrived from the UK was a challenge! Hotel a good standard. Breakfast not cheap but high quality and excellent choice. Restaurant staff pleasant, helpful, efficient. Dinner was good although portion size on the small side - especially the fish gougons. A couple of minor niggles - room signage confusing for the room we were allocated (191). Tea and coffee making facilities much appreciated but no milk!

10/10 Excellent

Jeremy, High Wycombe, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to stay before a ferry crossing
We have stayed at Hotel Riva Bella a couple of times, normally before a Ferry crossing to the UK. The hotel is clean and well situated. It has a pool and plenty of space to sit and relax. There is a reasonable amount of parking, it is if 5 mins from the ferry port. We did not eat the the hotel this time, but went for a walk early in the evening an ate in one of the local restaurants.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrid experience. More like a 2 star hotel
Definitely not a 4 star hotel (who did they pay to get this rating?!). Most of the facilities need a definite clean (they are orange!). Would never ever ever ever stay here again.