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"Over all the Business Inn is great. There are a few upgrades that need to be made but not terrible. We have stayed here a few times and we do love it. Julie Mills"

"Excellent hotel, room was clean and spacious"

"Was a nice modern room. Walking distance to most major locations downtown."

"This hotel scores on its location and historic ambience, within easy walking to Ottawa’s must see attractions. Breakfast offerings were disappointing for what one would expect at a Fairmont Hotel . The food was served cold on our first morning and because of that we chose to eat elsewhere for the remaining 4 days of our stay. Our room on the first floor was small but comfortable and well serviced by housekeeping. Unfortunately our room was situated above a loading area, and our sleep was disrupted late nights/ early mornings by trucks loading and unloading. "

"Close to lots of amenities, clean, friendly staff"

"Our room was really clean, furniture didn't seem to worn out. The location is amazing! A lot of options for restaurants around, walking distance to the mall, Byward Market, the National Arts Centre, and Museum of Nature. The amenities and facilities are pretty bare though, and I think the AC controls in our room were broken leading to a chilly stay. However for the price and location, I think it's still a great choice."

"Great location, great view"

"Great place to spend an evening. "

"This was my first time staying at the Lord Elgin. It was clean, quiet, room was lovely and walkable to the attractions downtown. Used the valet service for the car which was easy and reasonable (though note: you can park for free and overnight on the weekends in Ottawa). Would definitely stay there again. "