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"Excellent, really helpful staff - the biggest asset in our view. We had a pool-facing suite. Furniture in our suite was a bit worn out and there were stains on the carpet. The bathroom and shower were oversized and, I think, disproportionate to the overall size of the suite - together almost the same square footage as the living/sleeping space. However, overall a good size, and the bed was spacious and very, very comfortable. Great selection at breakfast and good wines on the drinks menu. The rooftop pool is a wonderful oasis at the hotel. We didn't get to use the spa, except for a massage and facial appointment which were both great. "

"Simply the best. Highly recommend Executive suites and the amenities 💯"

"Yes"

"The hotel itself is very tired and definitely not the star rating you give it. The hotel is lacking investment and management who train newer staff. That said, there are some members of staff who are exceptional and made the stay really enjoyable."

"I always enjoy my stay here. The staff is the true highlight. The rooms are great, great food and drinks. Amazing atmosphere and just imo the best hotel and in a great central location. "

"The AC in my room was not working, and after several hours of discomfort, I was moved twice. Eventually, I went downstairs and asked to check out, but I was told I couldn’t because the reservation was made through Hotels.com. I then contacted my credit card company and am currently awaiting a refund."