Interior detail

Reviews of Toyoko Inn Shin Osaka Higashi Mikuni Station

3 out of 5
Toyoko Inn Shin Osaka Higashi Mikuni Station
2-13-4 Miyahara, Yodogawa, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 355 reviews" "
Rating 8 - Good. 137 out of 355 reviews" "
Rating 6 - Okay. 38 out of 355 reviews" "
Rating 4 - Poor. 6 out of 355 reviews" "
Rating 2 - Terrible. 3 out of 355 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melinda

Travelled with partner
The hotel is good & clean. Very convenient for transport, train station is a minute to walk. Shops and restaurants are nearby too.
Stayed 6 nights in May 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 9 May 2024
Melinda 様This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

JUNKO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming Good breakfast
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 20 Apr 2024
JUNKO 様Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Hidemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are so nice and friendly. Breakfast was delicious. I definitely stay here again if we come back around here.
Stayed 1 night in Mar 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 25 Mar 2024
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very close to the Shin-Osaka Station which makes it convenient especially if you have luggages with you. Staff was really nice and helpful. They let us leave our luggages at the hotel since we came in earlier than the posted check in time.
Stayed 3 nights in Dec 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 31 Dec 2023
Thank you very much for staying with us.Thank you also for your response to our questionnaire.We are honored that you were pleased with our service.Please visit us again when you come to Osaka.Our staff looks forward to serving you again.Thank you very much.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient and comfortable hotel, 10 mins walk to Shin-Osaka station.
Stayed 1 night in Nov 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 17 Nov 2023
Thank you for staying at our hotel.We will continue to promote better service in the future.It is located in a visible position from Higashimikuni Station.We sincerely look forward to your next visit.

10/10 Excellent

jinsung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
이번에는 우리의 호텔에 숙박 주셔서 대단히 감사합니다.또한 많은 호텔 중에서 당관을 선택하셔야 거듭 감사드립니다.부디 개선의 기회를주십시오. 우리는 진심으로 다시 당신을 만나길 고대합니다!!

10/10 Excellent

Xian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful.
Stayed 2 nights in Oct 2023
Response from 東横INN新大阪東三国駅前 フロント on 19 Oct 2023
Thank you for choosing our hotel.We are very honoured to receive your compliments about our staff. We look forward to welcoming you to our hotel again when you come to Osaka.

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient 👍
Stayed 3 nights in Oct 2023
Response from 東横INN新大阪東三国駅前 フロント on 17 Oct 2023
この度はご宿泊いただきまして誠にありがとうございます。またアンケートへのご回答ありがとうございます。大阪へお越しの際にはぜひご利用くださいませ。スタッフ一同お待ちしております。

8/10 Good

Woongmo

Stayed 1 night in Sep 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Toyoko INN Shin-Osaka Higashimikuni Ekimae on 24 Aug 2023
Thank you for staying with us.Could you take a good rest?We look forward to seeing you again when you come to Osaka.thank you.

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel breakfast is very delicious and menu changes every morning. Staff are friendly and attentive.
Stayed 4 nights in Jul 2023
Response from Toyoko INN Shin-Osaka Higashimikuni Ekimae on 30 Jul 2023
Thank you very much for staying with us.We are pleased to receive many compliments from you.We look forward to having you stay with us again when you come to Osaka.

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs
Stayed 1 night in Jul 2023
Response from Toyoko-inn Higashi-mikuni Ekimae on 24 Jul 2023
Thank you for choosing our hotel. We are honored to receive compliments on our staff. When you come to Osaka again, please stay at Toyoko Inn Shin-Osaka Higashimikuni Ekimae!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, great staff willing to work with non-japanese speakers
Stayed 1 night in Jul 2023
Response from Toyoko-inn Higashi-mikuni Ekimae on 7 Jul 2023
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

EREHWON, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします

8/10 Good

Marsinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
この度ご宿泊頂き誠にありがとうございました。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel!
Room great...small but comfortable...tub shower perfect! Service wonderful...employees very nice and competent! Food excellent! I would definitely stay here again! Price very reasonable!
Stayed 2 nights in Apr 2023
Response from 東横イン新大阪東三国駅前 フロント on 28 May 2023
Thank you for staying with us.In addition, all the staff are happy to receive words of praise.We look forward to seeing you again.

6/10 Okay

Martille

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything is good and accessible except that there is no cleaning for our room and staff did not explain why.
Stayed 3 nights in Apr 2023
Response from 東横イン新大阪東三国駅前 フロント on 23 May 2023
Thank you for staying at our hotel.Bookings from expedia only sell plans without room cleaning.I apologize for not being able to explain this at check-in.We look forward to seeing you again.thank you.

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from 東横イン新大阪東三国駅前 フロント on 24 May 2023
この度はたくさんあるホテルから当ホテルにご宿泊頂き誠にありがとうございます。またのご宿泊お待ちしております。

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel
It was a great experience...staff friendly and helpful...breakfast delicious. Room clean...size better than we imagined. Bath awesome...wonderful toiletries so no need to bring own...wish they provided washcloths...but okay since affordably priced. I would definitely stay here again! Added plus...711 right next door :)
Stayed 2 nights in Apr 2023
Response from Toyoko-inn Higashi-mikuni Ekimae on 4 May 2023
Thank you for staying at our hotel.And thank you for your nice comment to our hotel.If you come to Japan again, please come to our hotel.Looking forward to seeing you again

6/10 Okay

Petty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。改めまして、より良いサービス向上を目指し精進して参ります。再度当ホテルをご利用願えましたら嬉しく思います。

10/10 Excellent

Cleon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
先日はご宿泊頂き誠にありがとうございます。またアンケートへのご協力併せて御礼申し上げます。大阪にお越しの際は、ぜひ当ホテルをご利用くださいませ。またのご利用をお待ちしております。

10/10 Excellent

Ruhai

Stayed 4 nights in Jan 2023
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 1 Nov 2023
この度はご宿泊いただき誠にありがとうございます。また、お褒めの言葉をいただき大変嬉しく思います。ぜひ、またのご利用をスタッフ一同お待ちしております。

8/10 Good

Xian

Liked: Staff & service, amenities, property conditions & facilities
Train noise would be an issue.
Stayed 1 night in Nov 2022
Response from 東横イン新大阪東三国駅前 フロント on 13 Nov 2022
Thank you for using Toyoko Inn Shin-Osaka Higashi-Mikuni Station.We apologize for the inconvenience caused by the noise.From the next time, if you can let us know when you check in,As much as possible, we will prepare a room on the opposite side of the Shinmido road, so please ask at the front desk.A beautiful hotel that will continue to satisfy our customersAnd all the staff will do their best to provide the service.Please come to our hotel again when you come to Osaka.We're looking forward to servicing you.Toyoko Inn Shin-Osaka Higashimikuni Ekimae front desk

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service, room comfort
Rude staff and faulty rooms.
Very cheap, very clean. Room is only cleaned once a week, with fresh towels being provided daily. Water pressure is good. The bad: I've so far had two bookings here. Each booking, the first room offered had a problem. First, it was a noisy plumbing system from room above. Staff quickly changed my room with no issue. New room on that occassion was fine. Second booking, the window didn't seal properly so let in lots of noise from outside. Staff response on this occassion fell WAY short of good customer service. The female staff said 'We are close to a railway station, so I cannot do anything about the noise', even after I explained there is a fault with the window. Eventually, she slams a new key down on the desk. Really really bad attitude. I was polite at all times and explained the problem. There was no need for her rude behaviour. I will not stay in this hotel again.
Stayed 5 nights in Mar 2022

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from フロントスタッフ on 29 Dec 2021
この度は数あるホテルの中から当ホテルへご宿泊いただきまして誠にありがとうございます。 また満点の評価光栄に思っております。 今後もお客様にゆっくりと寛いでお過ごしいただけますよう努力してまいります。 今後ともどうかよろしくお願いいたします。

10/10 Excellent

Yuxin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation and restaurants, vert quiet 7-11 next door.
Stayed 4 nights in May 2019

8/10 Good

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not so close to Shin Osaka station. But overall OK
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Chee Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
It's much nearer to the metro station than the Jr station. The convenience stores in the neighbourhood is a plus too
Stayed 1 night in Dec 2018

6/10 Okay

Yogesh

Liked: Cleanliness, staff & service
Average hotel
It was average hotel. Bathroom was small and challenge to operate. One of the pillow was too hard that I could not sleep. Breakfast served was Japanese, I did not have any option.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, but very clean and comfortable.
Very small and cozy, but they packed a lot into that small space. The room had a small mini fridge, hair dryer, toiletries such as shampoo, conditioner, and body wash. The free breakfast was amazing, healthy and delicious!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Short walking distance from the Shin-Osaka train station. 7/11 store just downstairs from the hotel. Beds are a bit hard but overall room cleanliness and condition is of a very high standard. Staff are extremely helpful and friendly.
Stayed 2 nights in Sep 2018

6/10 Okay

Yuji

Travelled with family and small children
フロントの対応が良かった
Stayed 1 night in May 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 6 May 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

HIDETO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
リーズナブルだが、朝食開始まえにスタッフの方が私達が作りましたと挨拶しておもてなし感が素晴らしい。美味しいしきれいなホテルでした。
Stayed 2 nights in May 2024
Response from 東横INN新大阪東三国駅前 on 5 May 2024
この度はご宿泊いただき誠にありがとうございました。お褒めの言葉をいただき大変光栄でございます。今後もお客様に満足していただけるホテル作りをしてまいります。また大阪へお越しの際にはぜひご利用くださいませ。お待ちしております。

8/10 Good

tokuji

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティが充実している
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 30 Apr 2024
先日はご宿泊いただきありがとうございます。またお忙しい中アンケートへのご回答ありがとうございます。お褒めの言葉をいただき嬉しく思います。東横インではsdgsに伴い、アメニティはロビーより必要分をお持ちいただくようお願いしております。また大阪へお越しの際にはご利用くださいませ。スタッフ一同お待ちしております。

6/10 Okay

TAKASHIGE

Business traveller
Liked: Cleanliness, staff & service
ベットもマットが固く寝付けなかった。
Stayed 4 nights in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 23 Apr 2024
先日はご宿泊頂き誠にありがとうございました。ただ、ご指摘をいただきましたことはご不便をお掛けしました。お詫び申し上げます。いただきましたご意見を元にサービスの改善により一層精進いたします。

10/10 Excellent

Masayuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変満足だった。
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 21 Apr 2024
先日はご宿泊いただき誠にありがとうございます。またお忙しい中アンケートへのご回答ありがとうございます。ご滞在中、満足していただき大変嬉しく思います。これからも皆様に満足していただけるホテル作りを目指して参ります。また大阪にお越しの際にはご利用くださいませ。スタッフ一同お待ちしております。

8/10 Good

Teruyoshi

Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 5 May 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。この度はご多忙の中、貴重なご意見をご投稿頂き、誠にありがとうございました。

8/10 Good

Eppei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったほど新大阪駅から遠くなく便利の良い場所でした。
Stayed 1 night in Mar 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 14 Apr 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Yasumori

Liked: Cleanliness, staff & service, property conditions & facilities
家族4人で利用しました。 綺麗なホテルで、朝食も良かったです。
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 13 Apr 2024
先日はご宿泊いただき誠にありがとうございます。またアンケートのご回答ありがとうございます。ごゆっくりおくつろぎいただけたでしょうか。朝食を褒めていただき嬉しく思います。これからも皆様に満足していただけるホテル作りを目指して参ります。また大阪にお越しの際にはご利用くださいませ。スタッフ一同お待ちしております。

6/10 Okay

Okan

Travelled with family
Liked: Staff & service, property conditions & facilities
Das Frühstück ist leider sehr schlecht.
Stayed 10 nights in Mar 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 12 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.

10/10 Excellent

Wai Kong

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fast check out
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 10 Apr 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.

10/10 Excellent

uchi

Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 28 Apr 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。またのご利用をスタッフ一同お待ちしております。

8/10 Good

ETSUKO

すたっふさんががいこくのかたのようでしたが、とてもしんせつでよかったですさ。
Stayed 2 nights in Apr 2024
Response from 東横INN新大阪東三国駅前 on 5 Apr 2024
ご宿泊いただき誠にありがとうございます。またアンケートへのご回答ありがとうございます。お褒めの言葉をいただき嬉しく思います。これからも皆様に満足していただけるホテル作りを目指して参ります。また大阪にお越しの際にはご利用くださいませ。スタッフ一同お待ちしております。

6/10 Okay

Naohiro

Business traveller
Liked: Property conditions & facilities
廊下からのおしゃべりの声がダダ漏れで朝ゆっくり寝ていられなかった。
Stayed 1 night in Apr 2024
Response from 東横INN新大阪東三国駅前 on 5 Apr 2024
この度はご宿泊いただき誠にありがとうございます。また滞在中にご迷惑をおかけし申し訳ございません。これからも皆様に満足していただけるホテル作りを目指して参ります。また大阪にお越しの際にはご利用をお待ちしております。

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 東横INN新大阪東三国駅前 くちこみ担当 on 7 Apr 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。高評価・お褒めの言葉をいただき嬉しく思います。また大阪にお越しの際にはご利用くださいませ。スタッフ一同お待ちしております。ありがとうございます。

8/10 Good

Stefano, Milano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from 東横INN新大阪東三国駅前 on 2 Apr 2024
Thank you very much for staying with us. We are very pleased to receive your compliments. We will continue to strive for further improvement of our services and look forward to serving you again in the future.