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Reviews of Osaka Tomato Hostel

2 out of 5
Osaka Tomato Hostel
2-7-4 Nishinakajima, Yodogawaku, Osaka, Osaka-fu

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 84 reviews" "
Rating 8 - Good. 34 out of 84 reviews" "
Rating 6 - Okay. 16 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Little bit dirty, smelly
I’m new to hostels, but after staying at Wise Owl in Tokyo... I nearly considered getting a hotel after I checked in. The place is basically an old apartment building I think. It looked like a college kid’s apartment. Bathrooms were slightly dirty and smelly. The room was ok the first night but then smelled SO BAD the next two nights of garlic and sweaty bodies. It was very stuffy in the room. Not enough bathroom or shower rooms. 2 of each for the whole building? You have to hunt for it in a residential area. It may or may not have been safe area. I was a little creeped out walking there at night in the quiet dark and narrow alleyways. WiFi was good, staff was very nice. Next time I would splurge an extra $15 for a more modern hostel.
Response from Osaka Tomato Guesthouse staff on 28 Apr 2018
Thank you for your stay. We are sorry that you didn't feel good due to the smell. We will do our best to remove that surely. Thank you.

6/10 Okay

ken, canada

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad.
20min from Osaka st. hav to set up bed sheet byself. not free towl.
Stayed 1 night in Jan 2018
Response from Tomo on 19 Jan 2018
Thank you for your message, I regret that I was not able to meet your expectations. We will improve our facility. We are looking forward to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2017

8/10 Good

Y2K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD ONE AT SHIN-OSAKA
As it is quite difficult to find a decent hostel at Osaka city area, this is a good one near Shin-Osaka area. It is only one stop away (subway Midosuji line) from Shin-Osaka station. It took a while for me to locate the place - after all, it is not that difficult when you get used to it. The staff who approached me was very friendly, explained clearly everything to me. He even recommended places of interest of Osaka to me. The room is quite big. Bed is comfortable as well. All basic amenities are available. Give it an attempt if you ever visit Osaka.
Stayed 1 night in Jun 2017
Response from Riho on 20 Jun 2017
Thank you for choosing Osaka Tomato Guest House. We are glad to hear that you are satisfied with our hostel. We will improve here more and more based on your important advice. Looking forward to seeing you again sincerely. Thank you so much.

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return
Had a great stay, staff were really helpful and nice. The Hostel itself was clean and had everything you need and it was also within 5 minutes of the subway.

10/10 Excellent

Shuaib, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very economical, clean and convenient!
The hostel is approximately 7 mins walk from the Nishinakajima-minamigata station (try saying it 5 times fast). The actual location of the hostel is in a nice quiet residential area with convenience stores close by. I was in a mixed dorm bunk-bed room and found it quite great for sleeping and interacting with other travellers. The spaces were clean and had their own bed lamps. The bathrooms were well-kept and the staff was pleasant (a special thank you to the person who helped me retrieve my cologne that fell besides the building!). While the hostel isn't located in a tourist-heavy area, its a good place to come back and unwind after busy activities. I liked it!
Response from Kenjiro on 8 Jun 2016
Thanks a lot for coming here. We are looking for a better map of Osaka, and also collecting guide flyers bout Osaka, Kyoto and other areas. We hope you come back to Japan with the perfume you dropped.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make me want to come back!
This is a hostel; do not expect anything fancy when you arrive. However, the friendly and helpful staff make up for anything the hotel lacks when it comes to amenities. It is very close to a train station; to get from the hotel to Osaka Station takes under fifteen minutes, and the atmosphere surrounding the hostel is pleasant and comfortable. I definitely want to stay here again.

8/10 Good

Bryan, Cornwall UK

Liked: Cleanliness, staff & service, room comfort
Budget Accomodation.
About a twenty minute walk from Shin Osaka railway station.Excellent facilities for the cost.Will use again the next time that I'm in Japan.

8/10 Good

Jane, Montana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient location and nice staff
This is a great location, close to the train and subway stations and a walk across the bridge takes you into an area with loads of restaurants. Our only complaint is that we had a private room which consisted of a bunk bed and both the top and bottom bunks squeaked VERY loudly with any slight movement. Since like most places in Japan, you're sleeping on basically a light comforter for padding, we were uncomfortable so the frequent reposition kept us up all night. We both commented that the morning couldn't come soon enough! Bathroom and showers were nice and clean. Air conditioner worked.

8/10 Good

RUMI, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that far. Good price. The staff was so nice and speaking in english. Good location. Also the room was clean enough. Maybe i'll take this place next time too.

8/10 Good

Patrick, Australia

Liked: Staff & service, room comfort
Well-placed older hostel.
I was travelling with a friend and booked a private room with TV, which got us two bunk beds and a cupboard to ourselves. When we arrived, there was no TV in the room, but the staff member who was on that day was very helpful. and set it up for us. The room was quite spacious and the cupboards were huge (enough for 4 people), though the wardrobe was full up with bits and pieces - no fewer than 4 doors and a spare bunk bed ladder were being housed in there - which made it difficult to use. Even though it was shared bathrooms, there are two of them for a pretty small hostel, and both are quite spacious, private bathrooms. The one on the lower floor was showing its age a bit more than the other, but there was absolutely nothing I could find wrong with either. The laundry facilities were decent too, although they don't have a dryer, just a spin dry in the washing machine. Rather than hang our laundry outside (it had been raining, and this is in winter), we hung them over the spare top bunks under the heater and nearly everything dried overnight. In terms of the location, the hotel is close to the subway and Hankyu lines and not too far from Shin-Osaka station (for the Shinkansen and other JR lines). Around the local station there are a lot of restaurants and bars, and the likes of Namba and Umeda are both short train rides on the same subway line.

8/10 Good

Chin-yu, Taiwan

Liked: Room comfort
地點方便，服務人員親切
地點方便 附近也很安靜 只是晚上的時候因為旅館有點老舊 走路的聲音蠻大聲的 其餘的話如果是一個人來還蠻推薦的

8/10 Good

Jukka, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Everything worked out perfectly and the staff helped me with arrangements. The place was easy to find and only two stops from the main railway station.

4/10 Poor

Oakmealkooky, Los Angeles

Liked: Cleanliness
First Hostel Experience
Really hard to sleep with a room full of strangers. People come in and out of the room at all hours of the day. Some people don't have the consideration to be quite as you sleep. The room was stuffy and it was hard to turn on the air-conditioner because it was right above someone's bed and I didn't want to disturb that person nor knew the comfort level of others. Someone couldn't stop coughing, so it was uneasy for me. There are only two shared bathrooms, so you have to wait for others to be done. Bath towels cost 100 Yens. 10-15 minute walk from the train station. Hotel should be a real phone number on their site. The taxi guy couldn't locate it with the current main number from the hotel's website.

8/10 Good

ひかり

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2022
Response from 大阪とまとゲストハウス　スタッフ on 28 Aug 2022
当館をご利用くださり誠にありがとうございました。またの機会をお待ちしております。

10/10 Excellent

toyoaki

Stayed 1 night in Jul 2022
Response from 大阪とまとゲストハウス　スタッフ on 1 Aug 2022
当館をご利用くださり、そしてベッドをキレイにお使いくださり誠にありがとうございました。またの機会をお待ちいたします。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです、今回は宿泊している人が少なかったのでいた場合にどうなのかはちょっと分かりませんが快適に過ごさせてもらいました。
Stayed 2 nights in Mar 2020
Response from 大阪とまとゲストハウス　スタッフ on 30 Mar 2020
当館をご利用くださり、誠にありがとうございます。またの機会をお待ちしております。

6/10 Okay

Verified traveller

アメニティ費用の明記(ネットへの)希望
アメニティのレンタル費用が予め分かりやすく書いてある方がよかった。サービスに書いてなかったから持ち込んだが、費用が明記されていれば持ち込まない選択肢も出来た。
Stayed 1 night in Aug 2019
Response from 大阪とまとゲストハウス　スタッフ on 3 Sept 2019
当館をご利用くださり、誠にありがとうございます。アメニティについてのご意見、今後のサービス向上への参考にいたします。またの機会をお待ちしております。

8/10 Good

TAKASHI　OOHIRA, 神戸市

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応が良い、毎回とても良いですし、満足しております。
Stayed 1 night in May 2019
Response from 大阪とまとゲストハウス　スタッフ on 28 May 2019
当館をご利用くださり、誠にありがとうございました。またの機会をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness
チェックインが時間外になってしまいましたが、丁寧にお出迎えをいただき、また短い時間でしたが、ゆったりとした時間をすごせましたこと、感謝致しております。
Stayed 1 night in May 2019
Response from 大阪とまとゲストハウス　スタッフ on 21 May 2019
大阪とまとゲストハウスです。 当館をご利用くださり、誠にありがとうございました。 またのご利用の機会をお待ちしております。

8/10 Good

Tack　OOHIRA, Kagoshima, jp

Liked: Cleanliness, staff & service, room comfort
大阪、新大阪駅へのアクセスが便利で、隣の駐車場（コインパーキング）が安いので良い。 素泊まりならお勧めです。
Stayed 1 night in Dec 2018
Response from 大阪とまとゲストハウス　スタッフ on 8 Jan 2019
当館をご利用くださり、誠にありがとうございました。またのご利用の機会をお待ちしております。

8/10 Good

智爺, 北海道

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
思っていたよりも綺麗に整備されていてスタッフの対応も丁寧だった。備え付けのノートに近くの飲食店など、利用者のクチコミが書かれていたのが興味深かった。
Stayed 1 night in Nov 2018
Response from 大阪とまとゲストハウス　スタッフ on 15 Nov 2018
当館をご利用くださり、誠にありがとうございました。またのご利用の機会をお待ちしております。

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Osaka Tomato Guesthouse Staff on 26 Oct 2018
当館をご利用くださり、誠にありがとうございます。またのご利用の機会をお待ちしております。 Thank you for your stay. We will look forward to hearing your booking next time.

8/10 Good

タック, 鹿児島市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅からも近く、隣接するコインパーキングの安さが魅力的です。 何よりもこのゲストハウスのオーナーの対応がとても気持ちよくて良いです。 延べ５泊利用してますが、また使わせていただきたいと思います。
Stayed 1 night in Oct 2018
Response from 大阪とまとゲストハウス　スタッフ on 26 Oct 2018
当館をご利用くださり、誠にありがとうございます。またのご利用の機会をお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2018
Response from Osaka Tomato guesthouse Staff on 3 Oct 2018
Thank you for your stay. We will look forward to hosting you again.

6/10 Okay

Verified traveller

Disliked: Cleanliness
施設
部屋は寝るだけならそれなりですが、 お風呂場は黒カビが目立ちました。
Stayed 1 night in Sep 2018
Response from 大阪とまとゲストハウス on 24 Sept 2018
当館をご利用くださり、誠にありがとうございます。風呂場についてご不快な思いを与えてしまい、申し訳ありません。清掃時に出来る限りの洗い落としを心がけてまいります。またのご利用の機会をお待ちしております。

10/10 Excellent

GAKUSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よい！
立地もよく綺麗でした。周辺の駐車場も安く、車でも大丈夫です。
Stayed 1 night in Sep 2018
Response from 大阪とまとゲストハウス on 24 Sept 2018
当館をご利用くださり、誠にありがとうございました。またのご利用の機会をお待ちしております。

10/10 Excellent

HUIJU, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대가 상당히 삐걱거리는점만빼면 다 좋았습니다
Stayed 3 nights in Jun 2018
Response from Osaka Tomato Guesthouse staff on 22 Jun 2018
Thank you for your stay. We are sorry to give you inconvenience about the bunk bed in the room during your stay. We will look forward to hearing your next booking soon!

8/10 Good

KAYOKO

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2018
Response from Osaka Tomato Guesthouse staff on 22 Jun 2018
当館をご利用くださり、誠にありがとうございます。またのご利用の機会をお待ちしております。

10/10 Excellent

MARiKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
会社に近い
料金の割には 快適でした お世話になりました
Stayed 1 night in May 2018
Response from Osaka Tomato Guesthouse staff on 11 Jun 2018
当館をご利用くださり、誠にありがとうございました。またのご機会のさいもご満足いただけるよう、スタッフ一同、さらなるサービス邁進に努めます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方の対応が親切でした。 安くい。 布団も綺麗でよく寝れました。 温度管理も適切でやや暖かいといった感じでした。 日当たりがいいので朝もすっきり起きれました。
Stayed 1 night in May 2018
Response from Osaka Tomato Guesthouse staff on 4 Jun 2018
当館のご利用、誠にありがとうございました。お客様からの評価に甘んじず、次回のご利用時には、よりご満足いただけるよう努力いたします。またの機会がありましたら、よろしくお願いいたします。

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
Stayed 2 nights in Mar 2018
Response from Osaka Tomato Guesthouse staff on 28 Apr 2018
Thank you for your comment. We will do our best if you stay here again. Thank you.

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
仕事で滞在しました。よかったですよ。ありがとうございました。今度は家族で大阪行く時には利用します(^ ^)
Stayed 1 night in Dec 2017
Response from Tomo on 10 Jan 2018
ご利用有難うございました。 ゲストの皆様の期待に応えられるように、今後も努めて参ります。 またのご利用をお待ちしております！

10/10 Excellent

直人

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我儘予約の受理が通った、素泊まりには最適だと個人的に感じる宿
21時までにチェックインしなければならなかったが、ダメ元で当日22時に飛び入りネット予約してみたところ、受理されたので良かった。21時以降はスタッフの不在時間があり、枕カバーと敷布は関係者部屋？で管理されてるみたいだったので、自分の分がなくて困った。この件に関しては、自分が悪いのは重重承知しているが、予備を共用スペースに置いてもらえると有難いと感じた。因みに、その日は宿泊予定者が一人来なかったため、その方の分を使用し難を逃れた。
Stayed 1 night in Nov 2017
Response from Tomo on 10 Jan 2018
ご利用有難うございました。 ご意見有難く頂戴致しました。今後ともゲストの皆様のご期待に沿えるよう努めてまいります。 またのご利用をお待ちしております。

10/10 Excellent

YongGyeom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Equipped well , clean and tidy，really cheep and reasonable price. We all like the shining smile,considerate service from friendly staffs. I’m really appreciate!  You gave my aged parents the best of care since their anxiously waiting, after we checked out. Thank you so much!

10/10 Excellent

Dagfinn

Liked: Cleanliness, staff & service
Good value
Pretty basic, but good value. Conveniently located. Friendly staff.

8/10 Good

SEOKHO

가격대비 굉장히 좋은 편입니다. 다시 가도 묵을 만할 정도
가격대비 굉장히 좋은 편입니다. 다시 가도 묵을 만할 정도

8/10 Good

Wanchiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅客友善，適合背包客
Response from General Manager on 2 Nov 2016
非常感谢您留在这里。 我们会尽力改善我们的款待，让客人舒适。

10/10 Excellent

masato, 長野県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心地良い宿
お客様が快適に過ごせるように日々改善を心がけ、早急な対応やお客様に合わせた臨機応変な対応が素晴らしい。
Response from Tomato on 15 Jul 2016
先月はご宿泊いただき、ありがとうございます。 ゲストの皆様が快適にお過ごしいただけるよう、 今後も日々の清掃やサービス改善に努めていきます。 またのご宿泊をお待ちしております。

10/10 Excellent

Weerawit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Weerawit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kashi, 日本

Liked: Staff & service, property conditions & facilities
ゲストハウスとしては◎
共同キッチンやトイレ、シャワールーム等ゲストハウスにしては清潔でした。 スタッフも若い方でしたが、丁寧に対応してくれます。 ベッドのきしみが気になりましたが、この料金なら充分満足でした。今後も利用させて頂きます。
Response from けんじろ on 7 Jun 2016
ご利用いただき、ありがとうございました。 加えて、ベッドの軋みに関するご指摘をいただき、ありがとうございます。 安全第一なので、現在ベッドまわりの対策を検討しております。 今後ともよろしくお願い致します。

8/10 Good

peggy, TAIPEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寧靜放鬆的好選擇
距離西中島南方站約5分鐘，很近很好找的地方。 服務人員人很好，提供很多旅遊資訊。 浴室、廁所很乾淨，生活機能很棒，有廚房可使用，也有免費可上鎖的櫃子可放貴重物品。
Response from Kenjiro on 7 Jun 2016
Hello Peggy, 感谢来到这里。 我很高兴地听到，你可以在东京祈祷，并与您的朋友在那里享用。 我希望你能找到在台湾工作，然后很快回来在这里！

8/10 Good

ke chi

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

HOONPYO

Liked: Cleanliness, room comfort

6/10 Okay

jby, s.k

무난해요
다른건 그럭저럭 혼자 조용히 지내긴 좋은데 샤워시설에 한층에 하나밖에 없어서 조금 불편했어요

8/10 Good

YUKIE, 東京

Liked: Cleanliness, staff & service, property conditions & facilities
来月も再来月も
昔に比べ、ルールが変わり些か不憫になりましたが…スタッフさんが臨機応変に対応して下るので助かってます。 来月も再来月も予約しました。