Sun deck

Reviews of Margaritaville Lake Resort Lake of the Ozarks

3 out of 5
Margaritaville Lake Resort Lake of the Ozarks
494 Tan Tar A Drive, Osage Beach, MO

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1000 reviews" "
Rating 8 - Good. 305 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Keaton, Wayzata

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building we were in was really old. We were up some stairs with 3 other rooms (only way out). None of the windows in our room opened which kind of freaked me out fire wise. Our room was fine otherwise. Clean, updated, comfy bed. I loved that it had a bathtub. The staff was very nice. Amenities good. Right on the water.
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We went as a family and had a great trip! The resort was busy, but the staff handled everything very well! we will be back
Stayed 2 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really wonderful here. Rooms are comfortable and the restaurants are good, but a tad pricey.
Stayed 2 nights in May 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Assistant General Manager on 15 May 2024
Thanks for the great rating Joanna - Fins Up!

10/10 Excellent

LaTunija

Everything we didn't even have to leave the resort.
Stayed 3 nights in May 2024
Response from Assistant General Manager on 13 May 2024
Thanks for the great review LaTunija! Fins Up!

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 11 May 2024
Thanks for the great rating Jason!

4/10 Poor

larry, ankeny

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to be moved to another building as I have trouble with stairs. They instantly got us moved
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 4 May 2024
Thanks for the review Mary - great to hear our team got you in a comfortable spot. Fins Up!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we wanted
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 4 May 2024
Awesome to hear Jeff - Fins Up!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 28 Apr 2024
Thanks for the Fintastic rating Danielle!

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well maintained. The 2 restaurants we tried were not very good. The one had a huge group that were so loud we had to leave and the pizza place was awful. Dining wise it was a total bust. The room is nice but the balcony light can’t be turned off and it attracts bugs. It doesn’t have a screen door so having fresh air is out of the question because of the light attracting bugs.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 21 Apr 2024
Thanks for the review Stacy. I was concerned to hear about the missed opportunities with our Pizzeria and other restaurant. I was hoping you might be able to provide more details so we may address appropriately. Feel free to reach me at the main hotel phone number - I would be delighted to take your call.

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Assistant General Manager on 11 May 2024
Fintastic rating Michael - thank you!

10/10 Excellent

Brooklynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 19 Apr 2024
Thanks for the Fintastic rating Brooklynn!

4/10 Poor

Paige

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in staff was so friendly and helpful. The room was clean but very dated. The pool being in a different building and having to park in a parking garage did not make me feel safe to travel here alone as a woman. The building with the pool did have available rooms that we could’ve switched to BUT it did not have an elevator. Overall for the price we paid it was not worth it. The views were stunning though.
Stayed 1 night in Mar 2024
Response from WMGGEM on 6 Apr 2024
Thank you for writing a review Paige - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations for the cost, and hope to have another opportunity to welcome you back to the lake for a more economical visit.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

Rechelle

Travelled with family and small children
Liked: Amenities
The staff was so pleasant and always accommodating.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 30 Mar 2024
Fintastic review Rechelle - thank you!

6/10 Okay

Michele L

Travelled with family
Liked: Staff & service
The carpet in our room was bunched up. Room smelled. Front desk staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from WMGGEM on 2 Apr 2024
Thank you for writing a review Michele - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 26 Mar 2024
Great rating Rebecca - thank you!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff very friendly
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 26 Mar 2024
Thanks for the great review Lori! Fins Up!

10/10 Excellent

Zach

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 19 Apr 2024
Thanks for the great rating Zach! Fins Up!

10/10 Excellent

Marceisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Director of Operations on 24 Mar 2024
Fintastic rating Marceisha - thank you!

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property has been renovated in some parts, still needing some love like in the bathrooms for each room but overall a pleasant stay. Place was fairly empty this time of year which was great but a couple of the restaurants were closed. Kids had a blast.
Stayed 2 nights in Mar 2024
Response from WMGGEM on 2 Apr 2024
Thank you for taking the time to complete our survey Julie! We are very glad to know you were pleased with your overall stay. Please accept our apologies for not meeting expectations. We look forward to having you back with us on your next trip to the lake!

10/10 Excellent

Danelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Director of Operations on 24 Mar 2024
Thanks for the great rating Danelle! Fins Up!

8/10 Good

Cory

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from WMGGEM on 10 Mar 2024
Thank you for taking the time to complete our survey Cory. Your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake.

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay. I didn’t like hearing the lady in the room above me walking around in heels so early in the morning, or my neighbor laughing late at night, but it is what it is.
Stayed 1 night in Mar 2024
Response from WMGGEM on 7 Mar 2024
Thank you for writing a review Tiffany - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and please accept our apologies for not meeting expectations. We hope to have another opportunity to welcome you back to the lake for a more peaceful visit . Should we ever be of assistance the next time you are in our beautiful area, please feel free to contact the resort directly.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

Madelaine

Stayed 2 nights in Mar 2024
Response from Director of Operations on 24 Mar 2024
Thank you for the 5 star rating Madelaine - Fins Up!

6/10 Okay

Brian

Stayed 1 night in Mar 2024

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great stay at margaritaville. The staff was the best part! They were so helpful and accommodating. I had dropped my car keys down the elevator shaft The staff was amazing and retrieved them so quickly! We also had some rowdy neighbors early in the midnight hours and security handled it promptly and respectfully. My kids absolutely love the water park! Having it open until 10:00 p.m super convenient for our late arrival. Would definitely recommend for families!
Stayed 1 night in Feb 2024
Response from WMGGEM on 28 Feb 2024
Thank you for taking the time to complete our survey Melissa! We are very glad to know you were pleased with your overall stay and the staff. Please accept our apologies for the disruptive neighbors, and for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

alan, nevada

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Director of Operations on 20 Feb 2024
Thanks for the fintastic rating Alan!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good service. A lot to do right there in the complex.
Stayed 4 nights in Feb 2024
Response from Director of Operations on 13 Feb 2024
Great to hear you enjoyed an escape to the lake with us Richard - Fins Up!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend getaway
We stayed 2 nights on Friday and Saturday and we enjoyed the indoor water park on Saturday during the day. It was staffed well and overall very clean and accommodating. We ate most of our meals at the Boathouse and the bartenders were excellent.
Stayed 2 nights in Feb 2024
Response from Director of Operations on 13 Feb 2024
Fintastic to hear Stephanie - hope to have you back with us at the lake!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Director of Operations on 13 Feb 2024
Thanks for the awesome rating Stephanie - Fins Up!

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were very friendly. Room was clean and comfortable. Options for food and fun are limited in the winter months.
Stayed 1 night in Jan 2024
Response from WMGGEM on 28 Feb 2024
Thank you for taking the time to complete our survey Kathy! We are very glad to know you were pleased with your overall stay, and please accept our apologies for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

6/10 Okay

samantha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, but rooms could use an upgrade
I can’t say enough about how friendly and helpful all the staff was during our stay. Okay here comes the “but”, but I was really surprised at how worn the rooms were. The bathroom door was damaged from previous water damage and the room wasn’t the cleanest. My daughter found a used tissue inside the covers of her bed, after she had slept in the bed for the night. Dusty areas that should have been cleaned. I am a former hotel housekeeper and I really check the cleanliness of the rooms. I realize it’s the off season but it seemed a lot of shortcuts were taken in the room getting cleaned.
Stayed 1 night in Jan 2024
Response from WMGGEM on 28 Feb 2024
Thank you for writing a review Samantha - and for taking the time to share the experience. We appreciate the details and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and your comments have been addressed by the appropriate departments. We hope to have another opportunity to welcome you back to the lake for a more pleasant visit. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director of Operations on 10 Jan 2024
Thanks for the great rating Greg! Fins Up!

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place for family friendly weekend. Indoor pool is awesome. Water park is smaller than expected but the kids still had a blast
Stayed 1 night in Dec 2023
Response from Director of Operations on 13 Dec 2023
Thanks for the review Jen - hope to have you and the Fam back soon!

10/10 Excellent

Gary

Stayed 3 nights in Nov 2023
Response from Director of Operations on 10 Jan 2024
Awesome rating Gary - thank you!

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities, great vibe!
Stayed 1 night in Nov 2023
Response from Director of Operations on 28 Nov 2023
Thanks for the Fintastic review Lee!

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Director of Operations on 10 Jan 2024
Mark thank you for leaving a great rating - Fins Up!

10/10 Excellent

Min

Stayed 1 night in Nov 2023
Response from Director of Operations on 10 Jan 2024
Fintastic rating Min!

4/10 Poor

Sherri

Travelled with partner
Liked: Cleanliness
We were there in the off season. I liked that they had shuttles from the parking lot to the main building. Although there wasn't one to be found when I needed one. I liked that the lot and surrounding property were well kept. We were given a room with a water view. I wasn't expecting that. Most of the staff were very nice and efficient. The bartender in the the Boathouse Restaurant was a complete jerk. He was very rude and dismissive. The food in the Boathouse was very over priced and not good at all. The ribeye steak and filet were awful. We were told the vegetable of the day was carrots. But, what we got was a corn/black bean mexican tasting side that did not pair at all well with the the steak. We couldn't eat it. The mashed red skin potatoes were dry and crumbley, and the breadstick was stale. The bill was over $100. We have had better at Applebys for half the price. There are a lot of stairs everywhere in this facility. If you have mobility issues you may not like this place. I had a hard time getting around.
Stayed 1 night in Nov 2023
Response from WMGGEM on 20 Nov 2023
Thank you for writing a review Sherri - and for taking the time to share the experience. We appreciate the details so we may consider these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting expectations at the restaurant, and for any unpleasant and uncharacteristic interaction with the bartender. Please be assured that your comments have been shared with the appropriate departments to be addressed, and we hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Director of Operations on 20 Nov 2023
Fintastic rating Heather - thank you!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the lake are great. The rooms are large and comfortable. This is very much a go to when I am here.
Stayed 4 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Director of Operations on 14 Nov 2023
Great to see a 10 out of 10 - thank you Melissa!

10/10 Excellent

Cara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2023
Response from Director of Operations on 14 Nov 2023
Thanks for the Fintastic review Cara!

6/10 Okay

Philip

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
I love margaritaville and have stayed in them all over. But it really bothers me to pay a premium rate and almost everything in the facility is shut down. Bars, restaurants, coffee shops all have hours based on acupancy in the hotel.
Stayed 1 night in Nov 2023
Response from WMGGEM on 5 Nov 2023
Thank you for writing a review Phillip - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities. Please accept our apologies for not meeting expectations with the limited hours of the outlets this time of year. As we continue to enhance the amenities of the resort, we hope to have you back with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Director of Operations on 5 Nov 2023
Thanks for the great rating David - Fins Up!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Director of Operations on 31 Oct 2023
Thanks for the Fintastic rating!

10/10 Excellent

Colleen

Stayed 2 nights in Oct 2023
Response from Director of Operations on 20 Nov 2023
Thanks for the great rating Colleen! Fins Up!

6/10 Okay

Michael

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very old property. Decent upgrades. But still has a long way to go.
Stayed 1 night in Sep 2023
Response from WMGGEM on 3 Nov 2023
Thank you for writing a review Michael - and for taking the time to share the experience. We appreciate the feedback so we may address these missed opportunities. As we continue to enhance the resort renovations, we hope to have you back with us!