All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 464 out of 1000 reviews" "
10 - Excellent
464
Rating 8 - Good. 305 out of 1000 reviews" "
8 - Good
305
Rating 6 - Okay. 119 out of 1000 reviews" "
6 - Okay
119
Rating 4 - Poor. 78 out of 1000 reviews" "
4 - Poor
78
Rating 2 - Terrible. 34 out of 1000 reviews" "
2 - Terrible
34
8.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Keaton, Wayzata
Travelled with family
27 May 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building we were in was really old. We were up some stairs with 3 other rooms (only way out). None of the windows in our room opened which kind of freaked me out fire wise. Our room was fine otherwise. Clean, updated, comfy bed. I loved that it had a bathtub. The staff was very nice. Amenities good. Right on the water.
The property is very well maintained. The 2 restaurants we tried were not very good. The one had a huge group that were so loud we had to leave and the pizza place was awful. Dining wise it was a total bust. The room is nice but the balcony light can’t be turned off and it attracts bugs. It doesn’t have a screen door so having fresh air is out of the question because of the light attracting bugs.
Stacy
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 21 Apr 2024
Thanks for the review Stacy. I was concerned to hear about the missed opportunities with our Pizzeria and other restaurant. I was hoping you might be able to provide more details so we may address appropriately. Feel free to reach me at the main hotel phone number - I would be delighted to take your call.
10/10 Excellent
Michael
21 Apr 2024
Michael
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 11 May 2024
Response from Assistant General Manager on 19 Apr 2024
Thanks for the Fintastic rating Brooklynn!
4/10 Poor
Paige
Travelled with family, Travelled with family and small children
3 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in staff was so friendly and helpful. The room was clean but very dated. The pool being in a different building and having to park in a parking garage did not make me feel safe to travel here alone as a woman. The building with the pool did have available rooms that we could’ve switched to BUT it did not have an elevator. Overall for the price we paid it was not worth it. The views were stunning though.
Paige
Stayed 1 night in Mar 2024
Response from WMGGEM on 6 Apr 2024
Thank you for writing a review Paige - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations for the cost, and hope to have another opportunity to welcome you back to the lake for a more economical visit.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
10/10 Excellent
Rechelle
Travelled with family and small children
29 Mar 2024
Liked: Amenities
The staff was so pleasant and always accommodating.
Rechelle
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 30 Mar 2024
Fintastic review Rechelle - thank you!
6/10 Okay
Michele L
Travelled with family
25 Mar 2024
Liked: Staff & service
The carpet in our room was bunched up. Room smelled.
Front desk staff was very friendly and helpful.
Michele L
Stayed 1 night in Mar 2024
Response from WMGGEM on 2 Apr 2024
Thank you for writing a review Michele - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
Response from Director of Operations on 24 Mar 2024
Fintastic rating Marceisha - thank you!
8/10 Good
Julie
Travelled with family and small children
19 Mar 2024
Liked: Cleanliness, staff & service, amenities
Property has been renovated in some parts, still needing some love like in the bathrooms for each room but overall a pleasant stay. Place was fairly empty this time of year which was great but a couple of the restaurants were closed. Kids had a blast.
Julie
Stayed 2 nights in Mar 2024
Response from WMGGEM on 2 Apr 2024
Thank you for taking the time to complete our survey Julie! We are very glad to know you were pleased with your overall stay. Please accept our apologies for not meeting expectations. We look forward to having you back with us on your next trip to the lake!
10/10 Excellent
Danelle
16 Mar 2024
Liked: Cleanliness, staff & service
Danelle
Stayed 2 nights in Mar 2024
Response from Director of Operations on 24 Mar 2024
Thanks for the great rating Danelle! Fins Up!
8/10 Good
Cory
7 Mar 2024
Liked: Cleanliness, staff & service
Cory
Stayed 2 nights in Feb 2024
Response from WMGGEM on 10 Mar 2024
Thank you for taking the time to complete our survey Cory. Your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and hope to have another opportunity to welcome you back to the lake.
It was a decent stay. I didn’t like hearing the lady in the room above me walking around in heels so early in the morning, or my neighbor laughing late at night, but it is what it is.
Tiffany
Stayed 1 night in Mar 2024
Response from WMGGEM on 7 Mar 2024
Thank you for writing a review Tiffany - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities, and please accept our apologies for not meeting expectations. We hope to have another opportunity to welcome you back to the lake for a more peaceful visit . Should we ever be of assistance the next time you are in our beautiful area, please feel free to contact the resort directly.Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
10/10 Excellent
Madelaine
3 Mar 2024
Madelaine
Stayed 2 nights in Mar 2024
Response from Director of Operations on 24 Mar 2024
Thank you for the 5 star rating Madelaine - Fins Up!
We have a great stay at margaritaville. The staff was the best part! They were so helpful and accommodating. I had dropped my car keys down the elevator shaft The staff was amazing and retrieved them so quickly! We also had some rowdy neighbors early in the midnight hours and security handled it promptly and respectfully. My kids absolutely love the water park! Having it open until 10:00 p.m super convenient for our late arrival. Would definitely recommend for families!
Melissa
Stayed 1 night in Feb 2024
Response from WMGGEM on 28 Feb 2024
Thank you for taking the time to complete our survey Melissa! We are very glad to know you were pleased with your overall stay and the staff. Please accept our apologies for the disruptive neighbors, and for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
10/10 Excellent
alan, nevada
19 Feb 2024
Liked: Cleanliness
alan
Stayed 2 nights in Feb 2024
Response from Director of Operations on 20 Feb 2024
We stayed 2 nights on Friday and Saturday and we enjoyed the indoor water park on Saturday during the day. It was staffed well and overall very clean and accommodating. We ate most of our meals at the Boathouse and the bartenders were excellent.
Stephanie
Stayed 2 nights in Feb 2024
Response from Director of Operations on 13 Feb 2024
Fintastic to hear Stephanie - hope to have you back with us at the lake!
Staff were very friendly. Room was clean and comfortable.
Options for food and fun are limited in the winter months.
Kathy
Stayed 1 night in Jan 2024
Response from WMGGEM on 28 Feb 2024
Thank you for taking the time to complete our survey Kathy! We are very glad to know you were pleased with your overall stay, and please accept our apologies for not meeting all expectations. We look forward to having you back with us on your next trip to the lake!Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
6/10 Okay
samantha
Travelled with family
8 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, but rooms could use an upgrade
I can’t say enough about how friendly and helpful all the staff was during our stay. Okay here comes the “but”, but I was really surprised at how worn the rooms were. The bathroom door was damaged from previous water damage and the room wasn’t the cleanest. My daughter found a used tissue inside the covers of her bed, after she had slept in the bed for the night. Dusty areas that should have been cleaned. I am a former hotel housekeeper and I really check the cleanliness of the rooms. I realize it’s the off season but it seemed a lot of shortcuts were taken in the room getting cleaned.
samantha
Stayed 1 night in Jan 2024
Response from WMGGEM on 28 Feb 2024
Thank you for writing a review Samantha - and for taking the time to share the experience. We appreciate the details and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting all expectations, and your comments have been addressed by the appropriate departments. We hope to have another opportunity to welcome you back to the lake for a more pleasant visit. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
Response from Director of Operations on 28 Nov 2023
Thanks for the Fintastic review Lee!
10/10 Excellent
Mark
27 Nov 2023
Mark
Stayed 1 night in Nov 2023
Response from Director of Operations on 10 Jan 2024
Mark thank you for leaving a great rating - Fins Up!
10/10 Excellent
Min
25 Nov 2023
Min
Stayed 1 night in Nov 2023
Response from Director of Operations on 10 Jan 2024
Fintastic rating Min!
4/10 Poor
Sherri
Travelled with partner
20 Nov 2023
Liked: Cleanliness
We were there in the off season. I liked that they had shuttles from the parking lot to the main building. Although there wasn't one to be found when I needed one. I liked that the lot and surrounding property were well kept. We were given a room with a water view. I wasn't expecting that. Most of the staff were very nice and efficient. The bartender in the the Boathouse Restaurant was a complete jerk. He was very rude and dismissive. The food in the Boathouse was very over priced and not good at all. The ribeye steak and filet were awful. We were told the vegetable of the day was carrots. But, what we got was a corn/black bean mexican tasting side that did not pair at all well with the the steak. We couldn't eat it. The mashed red skin potatoes were dry and crumbley, and the breadstick was stale. The bill was over $100. We have had better at Applebys for half the price. There are a lot of stairs everywhere in this facility. If you have mobility issues you may not like this place. I had a hard time getting around.
Sherri
Stayed 1 night in Nov 2023
Response from WMGGEM on 20 Nov 2023
Thank you for writing a review Sherri - and for taking the time to share the experience. We appreciate the details so we may consider these missed opportunities, and your feedback is very important in our effort to improve upon our services and amenities. I apologize for not meeting expectations at the restaurant, and for any unpleasant and uncharacteristic interaction with the bartender. Please be assured that your comments have been shared with the appropriate departments to be addressed, and we hope to have another opportunity to welcome you back to the lake. Thank you again for all of your time and for choosing Margaritaville Lake Resort Lake of the Ozarks.
Response from Director of Operations on 14 Nov 2023
Thanks for the Fintastic review Cara!
6/10 Okay
Philip
Travelled with family, Travelled with partner, Travelled with group
5 Nov 2023
Liked: Staff & service
Disliked: Amenities
I love margaritaville and have stayed in them all over. But it really bothers me to pay a premium rate and almost everything in the facility is shut down. Bars, restaurants, coffee shops all have hours based on acupancy in the hotel.
Philip
Stayed 1 night in Nov 2023
Response from WMGGEM on 5 Nov 2023
Thank you for writing a review Phillip - and for taking the time to share the experience. We appreciate the details so we may address these missed opportunities. Please accept our apologies for not meeting expectations with the limited hours of the outlets this time of year. As we continue to enhance the amenities of the resort, we hope to have you back with us!
Response from Director of Operations on 31 Oct 2023
Thanks for the Fintastic rating!
10/10 Excellent
Colleen
29 Oct 2023
Colleen
Stayed 2 nights in Oct 2023
Response from Director of Operations on 20 Nov 2023
Thanks for the great rating Colleen! Fins Up!
6/10 Okay
Michael
Travelled with family, Travelled with family and small children
27 Oct 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very old property. Decent upgrades. But still has a long way to go.
Michael
Stayed 1 night in Sep 2023
Response from WMGGEM on 3 Nov 2023
Thank you for writing a review Michael - and for taking the time to share the experience. We appreciate the feedback so we may address these missed opportunities. As we continue to enhance the resort renovations, we hope to have you back with us!