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Reviews of Hotel Örebro

3 out of 5
Hotel Örebro
Storgatan 24, Örebro

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 1005 reviews" "
Rating 8 - Good. 408 out of 1005 reviews" "
Rating 6 - Okay. 212 out of 1005 reviews" "
Rating 4 - Poor. 80 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night having booked the standard twin room. Initial room room was very small and more a single sized room. Spoke with reception who quickly changed the room to a more appropriate larger room. Good service from reception and quickly resolved our issue. Room was clean and bed comfortable. Good location close to the castle and lots of restaurants around to choose from. Street parking closeby and a supermarket just down the road.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice welcome at check in, spotlessly clean room with a good shower and comfortable bed. Short walk to the railway and bus station, also Örebro Castle within walking diatance. The hotel provides a very nice self service breakfast which was included. Would thoroughly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Kalleen

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Ordered a room with two single beds, was assigned a room with a double bed. Hotel staff made minimal efforts to rectify the mistake.
Stayed 1 night in Jun 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained the staff were friendly. Location is convenient.
Stayed 1 night in May 2023
Response from First Hotel on 13 May 2023
Hej Shane!Stort tack för din recension och varmt välkommen åter//Receptionen

8/10 Good

Helen

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Receptionen, First Hotel Örebro on 13 Jul 2022
Tack för att du valde att bo hos oss. Vi uppskattar din feedback.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to and there was always someone at the front desk to assist you or answer questions. The rooms were clean and comfortable!
Stayed 2 nights in Jan 2022
Response from First Hotel Front Desk on 14 Jan 2022
Thank you very much for your review! Welcome back!

6/10 Okay

Denise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Receptionen, First Hotel Örebro on 28 Sept 2021
Tack för din recension. Välkommen åter!

2/10 Terrible

Verified traveller

Crowded breakfast area with many people gathered waiting in the lobby and no possibility to maintain social distance. What’s worse is that breakfast was served in a neighbouring hotel despite the fact that the hotel has a large breakfast room in the basement. Completely unacceptable that safety is compromised in this way, presumably to save money. I left and bought food at the supermarket down the street rather than have breakfast in a clearly unsafe environment.
Stayed 1 night in Aug 2021
Response from First Hotell receptionen on 23 Aug 2021
Hej! Tack för din feedback! Vi på First hotell arbetar ständigt för att vårt hotell ska bli bättre och dina åsikter hjälper oss med detta. Vänliga hälsningar,

8/10 Good

Fredrik

Liked: Cleanliness, property conditions & facilities, room comfort
Good except checkin delay and offsit breakfast
Arrived after 11PM and no staff was available, had to call hotel twice before someone appeared to help with checkin and provide the room key. Breakfast served in sibling hotel Hjalmar across the street, but the room was OK!
Stayed 1 night in Aug 2021
Response from First Hotell receptionen on 21 Aug 2021
Hej! Tack för din feedback. Vi arbetar ständigt med att bli bättre och dina åsikter hjälper oss med detta! Vänliga hälsningar,

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021
Response from First Hotell Front Desk on 23 Mar 2021
Tack för er feedback, välkommen åter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from First Hotell Front Desk on 21 Feb 2021
Tack för din feedback, välkommen åter!

10/10 Excellent

Fadi

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and great service!
Stayed 2 nights in Jun 2020
Response from Aziz Kurt on 7 Jul 2020
Thank you sir Welcome back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Aziz on 25 Jun 2020
Tack för din feedback

6/10 Okay

Krister

Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Trevlig personal. Synd med trappa som inte går att undvika då vi hade barnvagn.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Pär

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Stayed 1 night in Feb 2024

6/10 Okay

Emma

Business traveller
Stayed 1 night in Feb 2024

2/10 Terrible

sara

Stayed 2 nights in Feb 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ayaan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Henrik

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bra läge
Mycket bra läge, vi har bott på hotellet ett flertal gånger och alltid varit nöjda. Denna gång var det dock lite för mycket som var trasigt i rummet, två lampor och den ena fåtöljen, vilket blir ett irritationsmoment. Tips: Fredag till lördag var det 100 kr billigare(!) att ställa bilen i P-huset bakom hotellet än att stå längs gatan.
Stayed 1 night in Jan 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Svante

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okej
Rummet var sterilt och oerhört kallt
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Sven-Ivan

Liked: Property conditions & facilities
Rent och fint
Stayed 1 night in Jan 2024

4/10 Poor

Hanna

Disliked: Property conditions & facilities, room comfort
Låg standard men helt okej personal.
Rum 401. Luktade kraftigt av avlopp i badrummet. Aningen bättre efter att ha spolat vatten och sen duschat men försvann inte helt. Duschhållaren passade inte duschmunstycket. Vid dusch blev mer eller mindre hela golvet blött. Handdukshängaren hängde på trekvart. Hissen var en halvtrappa upp (omöjligt för rullstolsburna), dessutom liten och ranglig. Dörren stängdes inte automatiskt så när vi checkat in kom inte hissen då någon missat stänga dörren på annan våning. Taklampan pep när den var tänd.Höger sidas lampa flimrade, vänster sidas lampa hängde i sladden och satt inte fast i väggen. Hjälpsam och trevlig personal på natten då vi plötsligt behövde extrasäng till vår dotter.Funkade mycket bra. Frukostbuffén aningen ostrukturerad men tyckte nog att det fanns det mesta om man letade eller frågade efter något.Vi blev både mätta och nöjda. Källarlokal för frukosten men helt okej om man inte har för hög kravnivå.
Stayed 1 night in Jan 2024

4/10 Poor

Maths

Business traveller
Disliked: Property conditions & facilities, room comfort
Kallt!
Mycket kallt rum och iskallt badrum. Golvvärmen fungerade inte allt och någon annan värmekälla fanns ej. Så blött golv och blöta handukar torkade inte ens över natten. Förutom att rummet var kallt verkade det klent med värme i hela huset för även korrodor och trapphus kändes mycket svala. Ute temp vid tillfället -3 så ingen extremkyla. En liten dörrmatta att ställa blöta skor på hade uppskattats och även fler än 2 st klädhängare. När rock och kavaj fått varsin fanns inga för övriga kläder. Tex de från resväskan som skulle användas påföljade dag. Provar annat hotell nästa gång.
Stayed 1 night in Jan 2024

4/10 Poor

hanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kajsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Kajsa

Liked: Cleanliness, staff & service, property conditions & facilities
Bra frukostbuffé!
Det var bra städat, sköna sängar, bra frukostbuffé
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nöjd
Nöjd med rummet och frukosten!
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent o fräscht!
Kanske inte den fantastiska frukosten om än helt ok. Rent o snyggt o fina rum!
Stayed 1 night in Dec 2023

10/10 Excellent

Sören

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Måns

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Johan

Business traveller
Disliked: Room comfort
Prisvärt nära centrum
Hade ett litet rum med enkelsäng, badrummet hade golvvärme (el) men den var säkerligen trasig för den lyste för värmning men var kall. Helt okej frukost, inga överdrivna varianter av allt. Det fanns uppehållsutrymmen som jag inte använde samt en terrass som kanske är trevlig på sommaren. Ett prisvärt hotell för företagsresor.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 4 nights in Nov 2023

4/10 Poor

Sven-Åke

Disliked: Room comfort
Inget att rekommendera.
Det var väldigt kallt på rummet. Det var lyhört och mycket spring i trappor och övervåning med slag i dörrar mm nästan hela natten.
Stayed 1 night in Dec 2023