Search Hotels in Orchard North, Orem

"I read the reviews & felt like this hotel was worth trying because of the room type, location, & price. I spent time in advance checking in so that I could speed up the process. Upon arrival (between 10-11 pm), the single express check-in kiosk was out of service. I waited in a line for a while as 1 employee checked people in. When it was my turn, the employee said he had something he needed to do & walked away. It was frustrating but understandable considering he was the only one up there without a working kiosk. My room was the last room near a side exit door on the 1st floor. The main rear exit door to the back parking lot was out of service, so all night, the side exit doors were abruptly opening & slamming shut. I couldn't hear other guests through the walls, but that door opening & closing throughout the night was so loud I kept thinking it was my door, making sleep rough. The room appeared very clean until I opened a kitchen cabinet to throw something away & saw that the garage from the previous guests hadn't been emptied. That was gross, but the room cleanliness was the best part of the stay otherwise. In the room, there was 1 dishwasher pod, 1 shampoo bottle, & 1 soap bar. No tissues, in-room coffee, or other "extras." The next day, I came back to the hotel between 2-3 pm & my room key didn't work to open that side exterior door, so I had to walk around to the front & wait for an employee to fix my room key. He was polite & it worked consistently after that. "

"Disgusting management "

"Loved this hotel! "

"Clean. Comfortable. Good location "

"Yes"

"Check in went fine. When we arrived in the room, the lights didn’t work and it was in poor condition. It could use some help! The curtains were ripped, the shower had one temperature. Beds were fine. When asked to fix the lights, they were unable to, unable to move our room, or give a refund because we didn’t cancel within 24 hours. We managed but getting ready in the dark was less than desirable. I will not be back and don’t recommend this place due to lack of service and poor room quality. "

"Clean room, wonderful breakfast, comfortable bed"

"Beds were a little firm and bathroom needed cleaned more thorough"

"There is major construction going on. The parking lot is an unpaved mud pit. Had to drag our bags through the mud to get to our room. Mud all along the paved path. Inside the room was clean, 4 stars, but the whole experience was not good. Wife couldn't sleep as the mattress was so uncomfortable. We booked two nights but left after one. Couldn't stand it. AND Hotels.com WOULD NOT REFUND/CREDIT US FOR THE NIGHT WE DID NOT USE."