Search Hotels in Orchard North, Orem

"The kitchen looks good in pictures but nothing in it to cook with, no sharp knives to do prep. Only 1 spoon and we asked multiple times but the desk clerk kept saying he didn't have time. So we had 1 spoon, 2 forks, 2 bowls for cereal, 2 plates, 2 glasses but NO mugs for hot drinks, no utensils to cook with. There were not any appliances - NO toaster, NO coffeemaker, Not a single pot or bowls - they said we would need to Purchase a pot package for 25.00! They did not provide liquid dish soap for handwashing dishes so we had to buy that. Only 1 kitchen towel - no wash cloths for the sink or dishes! Only 1 small soap was provided in the bathroom and they said we would have to use that in the shower and in the kitchen as well so had to buy some soft-soap for the kitchen! The customer service was terrible with the guy that checked us in. We were having a problem with the Internet and he said he didn't have time to help us and there was no on else to ask. He was there alone and he didn't know how to help. I tried to tell him the problem he said he had other customers to deal with and hung up on me!There was no luggage rack for suitcase. There were no drawers in the kitchen so didn't have anywhere to put clean utensils or plasticware. He said just use the dishwasher to store every thing but we didn't want to put back in there as it looked dirty! Had to just lay out on a towel. He gave us some hot paper cups after complaining but only gave us a couple! Don't stay here!Not worth it"

"Staff and housekeeping were helpful and friendly but the property was old and smelled of mildew. The room was clean but the mattress was hard and the carpet left my white socks dirty. There wasn’t a fan in the bathroom which is probably why things smelled like mildew. The curtain in the room wouldn’t close enough to shut out the lights at night. The price should be lower for what you get. No elevator. I should have asked for a first floor room. Breakfast was just ok. I was glad to get some hot food. I won’t be staying there again."

"Overall a clean hotel that smells good and has clean rooms. Breakfast is great with waffles, bagels, oatmeal, hard boiled eggs, cereal etc..I would stay here again and recommend this place to others. "

" The first room was not the best. I did not want to sit on the sofa bed that was in there. I had requested 2 beds. Only had the one bed & a sofa bed that wad totally disgusting. The next day we were put in a different room. They did have two beds. The shower was out of control. No face wash towels. You can see mildew starting on the top wall & ceiling. On the second day it started to smell like urine. The comforter was reapped on the corner. The towel were dingy. I had go to the office to get the key card reactivated. Deny the manager had told to call Expedia that as a mustake. I could not get a human on the phone. Very disappointed!"

"Night the clerk took excellent care of us "

"Room was clean, but the heater/ ac was noisey"

"Showing age ol Overall nice place Great staff!!"

"There was very little water pressure, the bedspread was stained, the furniture was old and falling apart, the microwave looked like rocks had been thrown at it, the walls were dirty, the door needed paint, there was a broken toilet paper holder, there was no tissue dispenser, the chair was patched with tape."

"What stay? The hotel didn’t have my reservation. They said they are having issues with 3rd party booking sites and didn’t have my reservation. I showed them my confirmation number that hotels.com provided but they said that it wasn’t “their” confirmation number. It was 8pm and I had to find another hotel because they were sold out. I will never use hotels.com again!"