Suite, 2 Bedrooms | Private kitchenette | Full-sized fridge, microwave, coffee/tea maker
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Reviews of Palm Spring Inn

3 out of 5
Palm Spring Inn
Erick R Gibbs Road 2, Cherry Tree, Sint Eustatius, Oranjestad

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
NASTY SUITE TERRIBLE SERVICE
Arrived late, well advanced noticed sent to owner. Was met by a man at hotel who showed us suite and gave us keys and wifii password. This man told us the owner will comeby the following day. No show. Apartment was nasty as if the last guest left and we arrived. Used bag of ice in freezer, dish on dish rack, used toiletries. No microwave and no feee bottled water. Shower stank after use because water stayed stagnant for good hour to two or so after use. I emailed owner about microwave, no reponse as yet. Much needed because I had a baby on trip. NEED A REFUND!!!!! Same man cameby apt on Sunday and claimed owner will meet us by Oasis cafe to collect payment. Seems as though hotels.com took booking and not paymet. Went there, same man there, asked for owner as no show again. Was told she is busy. I STRONGLY BELIEVE THAT OWNER KNOWS SHE RENTED US AN UNFIT AND NASTY SUITE AND WAS ASHAMED TO MEET US! NEED MY MONEY BACK MONIQUE MARTIS! Kitchen had an electrical stove that should have been dumped years ago. Place dusty, yard nasty, and owner shady as hell! I stayed there over this weekend 14 to 17 April, 2023! No internet in rooms barely any in living room. DO NOT RECOMMEND!!!!! PICS TO PROVE!!!!! Button wont allow me to upload pics!
Stayed 3 nights in Apr 2023

8/10 Good

Dameon, Mount Vernon

Travelled with group
Liked: Amenities, property conditions & facilities
Great place lovely staff
Stayed 1 night in Feb 2023

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean , quiet , good location

8/10 Good

Ashwini

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The owners were very friendly and helpful to us. We enjoyed our stay here.
Stayed 2 nights in May 2022

8/10 Good

Douglas, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
This property is pretty good for the price. The apartment is big and has all the convenience you need. It is only a short 20 mins walk or 5 mins taxi drive from the main city, restaurants and the beach. The only issues I had was trying to reach the property at check-in when I got to the island. Once I was able to speak to the owner, the communication was great. She was friendly and even arranged transportation to take me back to the port when I left. I would stay there again.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and good attention. It's a very quite site.
Stayed 2 nights in Nov 2019
Response from Moni on 18 Dec 2019
Thank you for staying with us! It's a pleasure to have wonderful guests like you stay with us! We hope to see you soon.

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from Monii Palm Spring Inn on 17 May 2019
We apologize that you found our hotel terrible. We appreciate that you give us another chance on a future stay and please let us know what we can do to provide better service to you and all our guests. It is though disappointing to know that you were not open to discussing any issues with us prior to leaving us an anonymous review (which does not help us to know what went wrong)

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the property is clearly under construction, the staff is phenomenal, courteous, caring and attentive. During my future travels here I will be sure to book lodging here. The upper deck lounge area gives you a beautiful view of the island and water.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Although its set off the beaten path i was amaized at the condition of the room. Brans new everything and they are working on more room accommodations.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. If I would return to St Eustatius I would probably book with them again.
Stayed 2 nights in Feb 2019
Response from Moni on 12 Feb 2019
Thank you for staying with us! We had a pleasure hosting you and having a friendly person such as you on our island is always a positive experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very comfortable and beautifully decorated.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
The place was clean and modern. The rooms are fitted with AC units (which is great for the summer heat). The locals were VERY friendly and helpful. I HIGHLY recommend this place!
Stayed 2 nights in Jun 2017

10/10 Excellent

LRM

Travelled with group
Liked: Cleanliness, room comfort
Apartment was good albeit that the surroundings are still work in process. Location a little remote so you'll need a car or have a 20 minute daily walk to town. Super service-oriented host who drove us to restaurant and picked us up afterwards. Good place to start hikes to Mount Quill.
Stayed 3 nights in Feb 2023

8/10 Good

Mylene

Travelled with family
Liked: Cleanliness, room comfort
Very nice appartments
Very nice place, comfortable, quiet and very clean. We had a nice second "home" for a week. The location is good too. We rented a car, and it was very easy and quick going around.
Kitchen
Bathroom
Room 1
Room 2
Stayed 5 nights in Oct 2022