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"Clean and safe. Comfortable bed"

"One word. Quiet!"

"My stay at the candlewood suites got off to a rocky start. The room I had paid for 2 months in advance was not available when I checked in. I had been downgraded from a one-bedroom suite to a king room. Definitely this was not what I expected nor would I had paid for. they had sold my room to another customer that would be in the room. Two more nights. Though I had paid for four nights, I was only able to stay in the room I paid for in advance two nights. When I ran into trouble during check-in, I was instructed by the hotel's agent to call hotels.com for a refund on the two nights that I had to stay in the king room I did receive a refund even though it wasn't as much as I thought it should be."

"Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out earlier than planned after three nights. The room itself was also understocked, with only two washcloths and a single hand towel provided. Having traveled extensively, particularly in military towns, this level of inconsistency is disappointing and, unfortunately, feels familiar. It’s disheartening, as this is a brand I remember fondly from childhood and expected better from in terms of overall property upkeep and guest experience. The only positive note: my husband did enjoy the coffee. Overall, not the experience we had hoped for."

"The room was extremely clean "

"We didnt get the suite like we ask for .We got a room with a king bed that was so high i had to buy a step stool at walmart to get on and off it.And my husband had to help me with that.We are 68 and 72 years old and that was hard."

"Booked last minute to be close to the volleyball tournament venue that got changed last minute due to errors. Rooms had missing locks. Rooms were not cleaned or changed. The staff had to change rooms for me 3 times. Traveled with 2 daughters and we did not feel safe at all. Faucet ran yellow/brownish water. Staff was patient and understanding, but the place looked so run down. Need some updating done."