Search Hotels Near Omniversum, The Hague

"Very Grand and beautiful"

"I booked the hotel with Expedia from Apr. 26 to 28. When I drove with my family (kids 4, 9) to Hague at night Apr. 26, I never expected the city centre was locked, I can't drive inside the city because of the King's Day on Apr. 27. I drove around the city centre area and finally found a temporary street parking at 10pm, located about 1 mile away and walked to the hotel. There are two male persons in the front desk, one in his 20s and the other in 50s. The front desk persons told me no way to park the car nearby. All the garage in the city centre were closed. Then I requested to cancel my booking. Obviously it was impossible for me to take my wife and two sons walk more than 1 mile at night in an unfamiliar city, with luggages. The front desk persons showed their understanding and agreed to help me cancel the booking. But I need to call Expedia to cancel. There's no way they can do it. I called Expedia around 11pm, explained my situation, and asked to cancel the hotel. Two days later I got an email said my cancellation request had been declined. Because I can't give the name of the front desk persons on Apr. 26 night. The hotel did NOT notify me anything about the King's Day information, and did NOT send me even an email about the situation in the city. The hotel did NOT let me know the garage was scheduled to close on that day. ORAL AGGREMENTS ARE ALSO AGREEMENTS ! YOUR BEAUTIFUL COUNTRY IS ASHAMED OF YOU ! THIS HAPPENED IN KING'S DAY. YOUR KING IS ASHAMED OF YOU !"

"We picked the hotel because of its location and parking. There are museums, restaurants, and shopping center nearby. The front desk staff was very efficient and friendly for our check-in. Although the layout of the bathroom was a little odd, the room was spacious and the bed was comfortable. We also enjoyed the breakfast."

"Stayed in room on the 6th floor close to elevator and maybe a custodial closet? Constant noise of doors opening and shutting. Shower was leaking but it worked. Water pressure could be better. Staff was amazing: Friendly and helpful!"

"Very comfortable stay"

"Beautiful ocean views and good sized room with good amenities. Spent time at the pool on the 13th floor with ocean and beach views. Bathroom clean and spacious. Beds were a bit stuffy and quite bouncy but comfortable. Parking isn't great, nothing on site but can get discount 100m away in beach Q-Park. Friendly staff and although we didn't eat there restaurant looked good."

"As described in listings. Excellent stay."

"A bit out of the way unless you have business with the international organizations near by but an excellent facility with really great staff. Breakfast could improve with fresh juice and more protein options. Comfy rooms with good amenities. "

"The staff at the front desk was amazing. They helped us with our laundry. They helped us with taxis very very helpful.."