In-room safe, desk, free cots/infant beds, rollaway beds
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Reviews of Super 8 by Wyndham Omaha/West Dodge

2 out of 5
Super 8 by Wyndham Omaha/West Dodge
11610 W Dodge Rd, Omaha, NE

Reviews

6.2
Rating 10 - Excellent. 177 out of 967 reviews" "
Rating 8 - Good. 244 out of 967 reviews" "
Rating 6 - Okay. 196 out of 967 reviews" "
Rating 4 - Poor. 153 out of 967 reviews" "
Rating 2 - Terrible. 197 out of 967 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities
Very nice hotel, but could use some sprucing up. chair was well worn and a little cockeyed to sit in. Definitely needed a new coat of pain on the room. Overall very clean, beds were supper comfortable as were the pillows. Staff was super helpful and very kind.
Stayed 2 nights in May 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First the light switch didn't do anything. It smelled like cigarettes. There were burns on the air conditioner,night stand and table. The TV was broken. The washroom door wouldn't close. Tiles were loose on the floor. The shower curtain rod was broken. Towels were lying on the hallway floor the whole time we were there. When I complained about the TV the staff said there was nothing they could do. No other TVs or rooms available. When iI insisted something be done he said he could reimburse me $20 a check out. I agreed to that. I don't usually submit reviews but this place needed it.
Stayed 1 night in May 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Samar

Disliked: Cleanliness
Stayed 3 nights in May 2024

4/10 Poor

Patricia

Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice quiet place that’s very well priced
Stayed 1 night in May 2024

2/10 Terrible

Junying

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 3 nights in May 2024

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked double bed online - tried giving us room one bed for 3. Told us we could separate them. NO! Walls had something running down. Mirror written on with marker, Bathroom tub/shower and hand sink area had hairs in. I cleaned so my family could shower. If wouldn’t had been 10:30 pm and berkshire b event in town, we would have tried to look elsewhere. Ice machine broke. Breakfast dry cereal, coffee.
Stayed 1 night in May 2024

2/10 Terrible

leah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and disgusting and nothing worked properly.
Stayed 1 night in May 2024

4/10 Poor

mary, La Jolla

Disliked: Amenities, property conditions & facilities
The smell of smoke permeated the entire building. I had to move out because I was allergic to something that had been sprayed in my room. On a good note, they did credit me for the nights. I did not stay there.
Stayed 3 nights in May 2024

2/10 Terrible

Ramzi

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like
Stayed 3 nights in May 2024

2/10 Terrible

Jill

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. It was very dirty and I felt quite uncomfortable and unsafe the moment I walked in. We were so displeased with the appearance , that we forfeited our reservation fee and chose a different hotel.
Stayed 1 night in May 2024

6/10 Okay

Merrie

Door on west side cannot open from inside, now outside. There is no way to escape from this side in case of fire. Have reported to personnel at desk several times. They just shrug and nod no. Think this is a fire hazard.
Stayed 5 nights in Apr 2024

4/10 Poor

John, Belvidere

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom light did not work. I informed the front desk, nothing was done. There were 4 light/wall fixtures that were inoperable. Even at a cheap rate it was not worth it!
Stayed 1 night in Apr 2024

8/10 Good

Merrie

Liked: Cleanliness, staff & service
Door on west end of building does not open from the inside. Fire hazard.
Stayed 14 nights in Apr 2024

2/10 Terrible

Joseph, Golden

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, nieces room has bed bugs. No breakfast Even at this price point, it is a dump. Wouldn't stay here again if they paid me.
Stayed 2 nights in Apr 2024

2/10 Terrible

Debra Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so misrepresented. They did not have a continental breakfast, which was one reason I choose this hotel. The space was there they just choose not to do the breakfast. How hard is it to provide some muffins or toast, anything. It has Wyndam in there name which usually means it is a better place. I will never assume that again. They didn't have hot water. No towel racks in the bathroom. I didn't get to shower in the paint chipped tub the entire time I stayed. There was a old office chair with rollers on the bottom, which made it hard to help my 82 year old mother put her shoes on. There were three dogs living in the room across the hall. I asked for a partial refund that I have yet to receive. The manager is not available on weekends, how convenient. I will update if that happens. STAY CLEAR of this hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Merrie

Liked: Cleanliness, staff & service
Really miss laundry capabilities.
Stayed 14 nights in Mar 2024

10/10 Excellent

Teneall

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2024

2/10 Terrible

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bathroom sink was dirty. Plumbing parts on floor. Fighting in another room spilling out inyo the hall. Bath tub finish wore off.
Stayed 1 night in Apr 2024

2/10 Terrible

Kayla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I felt unsafe the entire experience checking in. The fronst desk was using his personal phone talking to someone on speaker phone the whole time I was checking in. No direction as to where our room was or best way to get there. I thought id still give it a chance so we hunted it down. The room was disgusting. Our lights didn't work. There were stains all over the carpet and it was evident they didnt vacuum. Holes and scrapes on the wall. The tiles on the bathroom were broken and loose. DO NOT STAY HERE.
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Parking lot is well lit, but there were some cars with broken windows, and there are alot of crack heads around there at night
Stayed 3 nights in Mar 2024

2/10 Terrible

Kathryn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Merrie

Liked: Cleanliness, staff & service
Very disappointed they no longer provide laundry facilities. Tv was out over 5 days.
Stayed 7 nights in Mar 2024

8/10 Good

Merrie

Tv has been out for 6 days. Finally on today. Thank you.
Stayed 2 nights in Mar 2024

6/10 Okay

Merrie

No laundry facilities
Stayed 4 nights in Feb 2024

8/10 Good

Merrie

Television is very unreliable. Have had to call several times been out all day today. They don’t know when it will be fixed. Still unhappy that laundry facilities unavailable.
Stayed 15 nights in Feb 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked up to the counter, showed my ID, got the room key - "Could it BE any easier?" I think not.
Stayed 1 night in Feb 2024

4/10 Poor

Dorothy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Advertised breakfast but didn’t provide it. No chair in the room. Accessibility to rooms is not good for older people or handicap.
Stayed 1 night in Feb 2024

10/10 Excellent

Mia

Stayed 1 night in Feb 2024

10/10 Excellent

Merrie

Very disappointed they no longer provide laundry services at this facility
Stayed 14 nights in Jan 2024

4/10 Poor

Fayann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not very clean. Seemed ean down for the ratings it has. But was disappointed that when discovered there was NO breakfast at all even though site and signage stated there was. They did have COLD coffee available wow just wish site had been honest so could gave planned accordingly.
Stayed 2 nights in Feb 2024

4/10 Poor

tom

Disliked: Staff & service, property conditions & facilities, room comfort
Vary poor
Room I reserved not available Bathroom sink trap leaked No breakfast app said breakfast available Had to wait for a clerk everytime I went to the front desk
Stayed 1 night in Feb 2024

8/10 Good

Brenda

Stayed 2 nights in Feb 2024

2/10 Terrible

Serah

Stayed 2 nights in Jan 2024

6/10 Okay

Merrie

Very very disappointed they have removed laundry facilities for guests. Had been non functioning for months, but then they just removed washer and dryer and locked the door, stating they are not going to repair, just discontinue the service.
Stayed 14 nights in Jan 2024

6/10 Okay

Tina

Business traveller
Disliked: Amenities, property conditions & facilities
This will be my last time staying here. Coffee is a hit and miss in the morning. If its there its been there all night. Snow removal doesn't happen.So much snow and ice build up on the hallway exit door, it didn't close completely, causing cold air to come into my room under the door, I used towels to block the cold air flow. Lighting is poor in room, lamps and plug ins are non-working. I had 1 plug in that worked. I told the front desk but nothing changed during the 4 nights i stayed. No TV or internet, had to use my phone's hotspot to complete my online required work. Sad thing is still got charged full price.
Stayed 2 nights in Jan 2024

4/10 Poor

Shanelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset that it was a 2nt stay without a tv,then to not have a trash can un the room, and was charged full price.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pay the extra money for somewhere else
First room didn’t look clean and looked like there may have been dried animal pee on the bathroom floor. They moved us to a second room and there was an ash tray on the window ledge in a non smoking room. I told the front desk so that I wouldn’t get charged for smoking in a non smoking room. Pillow was flat and over all the room didn’t look that clean. Worst part is I probably paid more in the end because of pet fees. Generally haven’t had the best experiences with Super 8’s in Omaha.
Stayed 1 night in Dec 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Travelled with group
Disliked: Property conditions & facilities
Great to not be discriminated against for smoking!!!! Lights and heating didn’t work so had to change rooms
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not provided
Its disappointing when I dont find breakfast even if it was mentioned in while booking the room
Stayed 6 nights in Nov 2023

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service, amenities
Location is good. Leftover half-eaten food containers in parking lot. Big bag of trash in the middle of the parking lot. Microwave in the room needed cleaning. No breakfast.
Stayed 2 nights in Nov 2023

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
They no longer serve breakfast that was on the add and the hallways smell like wet dog all the time
Stayed 4 nights in Nov 2023

6/10 Okay

LeAnn

Stayed 2 nights in Nov 2023

6/10 Okay

Charlie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

corrie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The building was dirty and the room I needed to be vacuum. The walls in the room had spots that needed to be painted. The floor in the bathroom had broken tile and needed to be painted.
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy, Charlotte

Liked: Staff & service
The property advertises free breakfast. There is no breakfast; only coffee. Which is fine actually, but they advertise it. It's what you might expect for the money.
Stayed 1 night in Nov 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Merrie

Liked: Property conditions & facilities
Disappointed to hear they are doing away with guest laundry service
Stayed 15 nights in Oct 2023