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Reviews of Omaha Marriott

3.5 out of 5
Omaha Marriott
10220 Regency Cir, Omaha, NE

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 138 out of 1004 reviews" "
Rating 4 - Poor. 90 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Noice
Stayed 2 nights in May 2024
Response from General Manager on 27 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Allowing me an early check in
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Adriana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, also let us do a later checkout since our games were postponed because of the rain. The hotel was also close to the mall and other places as well.
Stayed 1 night in May 2024
Response from general Manager on 20 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a peaceful stay.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

4/10 Poor

Helen

We didn’t stay at this property due to a problem with our flight. I sent a message asking to cancel our stay, granted it was after 4 pm the day of our arrival, but never heard back from the hotel.
Stayed 3 nights in May 2024
Response from General Manager on 20 May 2024
Thank you for your comments. Unfortunately the hotel never received your request for cancelation. Due to your booking via Expedia the hotel does not have the ability to cancel and pre-booked reservation

8/10 Good

Elisabeth M

Liked: Cleanliness, staff & service
Guest rooms and area are a bit dated. The staff is wonderful and attentive which makes up for this. The bar and bartender are a central meeting spot however dinner at the restaurant leaves a bit to be desired. That said it is a solid hotel and I will stay there again.
Stayed 4 nights in May 2024
Response from General Manager on 12 May 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

6/10 Okay

Norman

Liked: Staff & service
Stayed 4 nights in May 2024
Response from General Manager on 12 May 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

ENAS, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

6/10 Okay

Brian, Littleton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bar prices are way over priced. $9.00 for a domestic draft. Restaurant prices are too expensive as well. Air conditioner wouldn’t get the room cold.
Stayed 5 nights in Apr 2024
Response from General Manager on 22 Apr 2024
On behalf of the entire team, I want to thank you for sharing your comments regarding your recent stay at Omaha Marriott Regency. I am sorry that we did not meet your expectations and will work with the team to improve based on your feedback.

8/10 Good

sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

La Tonya, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was super easy and smooth! The hotel staff were very nice and accommodating. I would definitely stay at this location again and recommend it to others!
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from the highways and in a quiet office and retail area. The room and restaurant was clean and very modern. The only thing I would change is the bar door on the bathroom! Lol. Not sure who thought that was a good idea.
Stayed 1 night in Mar 2024
Response from Shaira on 11 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to receive positive reviews from our guests. Your comments will be reviewed with the team so that we may continuously improve the quality of the hotel. Thank you again for your time and we look forward to having the chance to welcome you back soon, Wayne!

10/10 Excellent

Faye, ARVADA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 8 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

10/10 Excellent

Camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 5 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very nice rooms and spacious bathrooms, updated and nice hotel. Very nice fitness center
Stayed 2 nights in Jan 2024
Response from Nyssa on 3 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

kelly

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from NA on 14 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Jorika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounded by parking lots, so lots of parking but little greenery. A Whole Foods store within walking distance was a big bonus, with a great deli. It's a convenient location to hop on the interstate or Dodge St. to many locations in Omaha. A car is necessary.
Stayed 2 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

8/10 Good

Bryanna

Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better than expected, but a bit pricey at $20 for hot buffet
Stayed 3 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing we needed
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

4/10 Poor

Carlos

Stayed 1 night in Dec 2023
Response from General Manager on 10 Jan 2024
On behalf of the entire team, I want to thank you for sharing your comments regarding your recent stay at Omaha Marriott Regency. I am sorry that we did not meet your expectations and will work with the team to improve based on your feedback.

10/10 Excellent

Sur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly very kind-hearted people working. I love the hallway head room the bathroom to reclaim Our rooms were clean our sink was plugged. But you know what and that's the only thing wrong, huh? Everything else was superb, the beds were very comfortable. Thank you very much, marriott
Stayed 3 nights in Nov 2023
Response from General Manager on 28 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

6/10 Okay

Deborah L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning in the hotel was i operable. Thermostat set to 60 and i would guess the room was close to 75 or 80! The windows would not open so sleep was sporadic at best. The restaurant food was superb!
Stayed 3 nights in Nov 2023
Response from Genelal Manager on 18 Nov 2023
Thank you for taking the time to share your feedback regarding your stay. I am sorry to hear you had problems with heating and cooling in the rooms. The hotel has difficulty transitioning from heat to air during periods when the temperature fluctuates significantly. This is due to the type of system that we operate at the hotel. We must choose heat or cooling. At this time, the air conditioning has been winterized and shut down for the season. We are experiencing hotter temperatures later in the year than is normally the case. This usually lasts for a short period of time in the early spring and late fall. I hope that you will give us another chance the next time your travels bring you to Omaha

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on 18 Nov 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 18 Nov 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was warm and welcoming. The room was quiet and the bed was comfortable.
Stayed 3 nights in Oct 2023
Response from Nyssa on 22 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The layout of the building was very convenient for access
Stayed 3 nights in Oct 2023
Response from Nyssa on 17 Oct 2023
Hello Gregory,On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

6/10 Okay

Jody, Niverville

Business traveller
The rooms have a central heating/cooling system. The rooms were very hot and adjusting the thermostat did not help. I moved twice, and all three rooms were very hot and uncomfortable.
Stayed 2 nights in Oct 2023
Response from Nyssa on 13 Oct 2023
On behalf of the entire team, I want to thank you for sharing your comments regarding your recent stay at Omaha Marriott Regency. I am sorry that we did not meet your expectations and will work with the team to improve based on your feedback.

6/10 Okay

Jill

Travelled with family
Disliked: Cleanliness
Wouldn’t choose this hotel again.
The attendant checking us in was overall rude and not helpful at all. The same attendant checked us out and was rude then also. It must be her persona. She didn’t advise us that we could park almost directly in front of our room so we took the long way through the hotel bringing all of our luggage in. There is little security, as you do not need a card to enter the entries outside of the front entrance. The rooms are small and closet/patio doors are hard to open and close. The floor was dirty throughout, including bathroom. The beds were nice, however. We received housekeeping one day and that included making our beds and refilling towels. However, we did not receive any new wash cloths and they took our used ones. We also had no hand towels. Additionally, the pool was freezing and filled with leaves/dirt from outside.
Stayed 3 nights in Oct 2023
Response from Nyssa on 13 Oct 2023
On behalf of the entire team, I want to thank you for sharing your comments regarding your recent stay at Omaha Marriott Regency. I am sorry that we did not meet your expectations and will work with the team to improve based on your feedback.

4/10 Poor

Miro

Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

Timothy

Stayed 4 nights in Oct 2023
Response from General Manager on 18 Nov 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

10/10 Excellent

lori

Liked: Cleanliness, amenities
Like the sliding door yo the pool but wish it had a screen so could leave open for fresh air.
Stayed 2 nights in Oct 2023
Response from Nyssa on 9 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

6/10 Okay

Jack

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dated and water damage that was potent fixed on the ceiling.
Stayed 1 night in Sep 2023
Response from General Manager on 6 Oct 2023
On behalf of the entire team, I want to thank you for sharing your comments regarding your recent stay at Omaha Marriott Regency. I am sorry that we did not meet your expectations and will work with the team to improve based on your feedback.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get to , but staff was great.
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

6/10 Okay

Sean

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room could have been a little cleaner
Stayed 2 nights in Sep 2023
Response from General Manager on 2 Oct 2023
Thank you so much for taking time to complete the guest satisfaction survey and bringing these cleanliness concerns to our attention. We apologize for not having met your expectations on this occasion and assure you we take your feedback seriously as we work to continually improve our guest experience and hotel condition for the future.

10/10 Excellent

Steven, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from General Manager on 2 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the indoor/outdoor pool. Breakfast was too expensive.
Stayed 2 nights in Sep 2023
Response from General Manager on 2 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. It is encouraging to see positive reviews from our valuable guests. Thank you again for your time and we look forward to having the chance to welcome you back soon!

8/10 Good

Jayson

Stayed 1 night in Aug 2023
Response from General Manager on 2 Oct 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

2/10 Terrible

Zachary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Refund
I only stayed 1 night, but I was charged for 2 and still have not heard anything back regarding a refund.
Stayed 2 nights in Aug 2023
Response from General Manager on 1 Sept 2023
Thank you for your comments regarding the hotel. If you would like to reach out to our accounting department to discuss your billing they would be happy to assist. They are available 9am-5pm during normal business day. Please understand there may be issues with refunding the stay based on how the reservation was booked using Hotels.com

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us about your recent stay at the Omaha Marriott Regency. We appreciate the feedback and look forward to hosting you the next time your trip brings you to Omaha.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyssa at the front desk was amazing. Our stay was excellent.
Stayed 2 nights in Aug 2023
Response from Genral Manager on 21 Aug 2023
Thank you for choosing the Omaha Marriott Regency. We hope to see you again in the future.

4/10 Poor

Wendy

Business traveller
Disliked: Amenities, property conditions & facilities
The whole hotel smells like a cigarette. People yelling in the halls. Someone yelled the hard R in the hallway at a woman he was with. There was a cow pillow that was really soft in the PC chair. So that was a positive. lol I honestly thought this was a business hotel, not a party hotel. So that was my mistake.
Stayed 2 nights in Aug 2023
Response from General Manager on 1 Sept 2023
Thank you for taking time to complete the guest satisfaction survey and bringing your concerns to our attention. We apologize for not having met your expectations and assure you we take your feedback seriously as we work to continually improve our guest experience and hotel for the future.